This is a superb phone. I replaced a CT-12 with this CT-14 only because I had dropped the older one so many times over the years, that it was getting irate with me and not always working... but it took quite a few drops to tile or hardwood to do that. I don't recommend that mistreatment, but it'll take some abuse and keep right on going.
Pros:
Super battery capacity. I use the phone every day for work for up to nine hours consecutively, and the battery still has charge at the end. Toward the end of a "marathon call day" I try to hang it up even for a couple minutes between conference calls, but it's really not needed. It never beeps at me. It goes at least four hours and the battery still shows full. It's really amazing.
Comfort is very good. The earpiece is soft enough, quite durable, and has not become scratchy or deteriorated despite close to 10,000 of hours of use. I give my ear a bit of a rest (swap sides) occasionally, but it's only on really long calls that I find this necessary.
Mic quality is fine (per listener reports). No one has ever told me that I was difficult to hear, muffled, crackly or anything. I ask frequently, especially before presenting to a large group.
Ergonomics is fine. The keypad is a little larger than the earlier model, but it's thinner, so it still easily tucks into a shirt pocket. Pressing the keys is easy, and they have a satisfying damped mechanical click to confirm that they worked (sometimes I dial without the headset on, so I don't hear the DTMF tones).
Battery change is easy. I have changed the battery out for an aftermarket battery once. It's to be expected for a NiMH battery pack, and the aftermarket ones are super-cheap and the one I got works great. Replacing it is simple: pop the back door, carefully unplug the pack from the connector, and reverse with the new battery.
Reception distance is more than adequate for me. I can easily walk to any place in our house (two-story) and have no reception issues. I've had it all over in our yard (a piddly seventh-acre) and that works. I dashed about 200 feet from our house to catch the mailman once, and the signal got a bit scratchy but stayed connected.
Readout functions (backlight, LCD reliability, misc. usability functions) are all fine. I don't expect a lot from these, but they all work adequately and are easy enough to use that I never read the manual. It stores dozens and dozens of incoming phone numbers in the CID memory, and you can program shortcut dialing to frequently used numbers, as you would expect.
Mute button is a single press with no delay. The CT-12 had a very annoying delay to mute (about one second and then it would kick in). That was unacceptable to me. The CT-14 has no delay. It's immediate-on, immediate-off when you press the button, just how it should be. Oh and no annoying beep on muting. There's a visual indicator to avoid needing that.
Cons? Well, really none at all. Seriously. I can't come up with anything I would like to change. Well, one: it would be the best thing ever, if it had a call-block list, so I could automatically add up to, oh, 100 caller IDs of the annoying telemarketers, political callers, surveyors and other rules-evading dinner-wreckers, and have the phone squelch them before it rings. Now THAT would be a phone!
Final thoughts: I can't seem to do any damage to the thing, despite heavy use and occasional drops to the floor. It keeps on working.
I have recommended this phone to several co-workers who have had neck and shoulder problems (who timidly admitted they were using old-style phones). They were amazed at how rapidly their pain subsided and how nice it is, to walk all around the house with the phone. Productivity on the rise!
We have two of these and the one semi-retired CT-12 still sort of works, just is decommissioned because it was getting scratchy and dialing wasn't quite right -- but that was after several years of service and lots of abuse. When I think about the operating cost per year of these phones, it's so low I can't imagine not having them unless some whizzbang new technology is developed that obviates phones of this type altogether.
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From the manufacturer
Plantronics CT14
Cordless Headset Telephone. Connect to a Landline Phone - The phone’s headset is wired to the phone and convertible headset design can be worn either over-the-head or over-the-ear.
Product Information
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Noise-Canceling MicrophoneBlocks out background noise for enhanced sound clarity. Headset must be connected to ensure that dial pad can make and receive calls correctly. |
Wireless TechnologyDECT 6.0 (1.9 GHz) wireless technology limits interference from wireless networks and home appliances during calls for superior sound and range of up to 300 feet. |
Talk TimeDial pad offers up to 10 hours talk time or 8 days standby on a single charge. |
CompatibilityIntegrated belt/clothing clip offers hands-free convenience. Please Note: Refer to the user manual before use. |
Use Cases
Work from Small Office
Talk wirelessly while on landline calls, with the freedom to move around wirelessly.
Work from Home
Talk wirelessly while on landline calls, while walking around the house taking care of tasks.
Poly Innovation
Poly creates premium audio and video products so you can have your best meeting -- anywhere, anytime, every time. Our headsets, video and audio-conferencing products, desk phones, analytics software and services are beautifully designed and engineered to connect people with incredible clarity. They're pro-grade, easy to use and work seamlessly with all the best video and audio conferencing services. With Poly (Plantronics, Inc. – formerly Plantronics and Polycom), you'll do more than just show up, you'll stand out.
From the brand
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In 1969, Neil Armstrong and Buzz Aldrin, along with their team at NASA were on a mission… to the moon. And they took our headsets with them. That was more than 50 years ago, and since then we have continued to enable seamless work from anywhere.
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Compare with similar items
This Item  Plantronics - Cordless DECT Headset Telephone CT14 (Poly) |  |  |  |  | |
| Price | Currently unavailable. | $34.99 | -33% $26.99 List: $39.99 | $84.99 | $99.99 |
| Delivery | — | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | — | — |
| Customer Ratings | |||||
| Sound quality | |||||
| Volume control | |||||
| Sold By | — | Amazon.com | Mambate USA | good.deals.phones123 | good.deals.phones123 |
| telephone type | Cordless | Cordless | Corded | Cordless | Cordless |
| dialer type | — | — | Single Keypad | Single Keypad | Single Keypad |
| power source | — | Battery Powered | Corded Electric | Battery Powered,Corded Electric | Corded Electric |
| answering system | — | Digital | Microcassette | Digital | Digital |
| conf. call capability | 3 way | 3 way | 3 way | — | — |
| multiline operation | Single-Line Operation | Single-Line Operation | Single-Line Operation | — | — |
| caller identification | ✗ | ✓ | ✗ | — | ✓ |
| battery quantity | 2 aa, 2 aaa, 1 lithium ion, 1 product specific, 1 9v | 2 aaa | — | — | 4 aa |
| weight | 1 pounds | 0.66 pounds | — | — | 1.3 pounds |
Reviews with images
90's technology... a waste of time and energy.
I've had this phone now for several months... my return window and warranty window closed on February 28th. The phone works great! Clear, easy to hear the other person talking, and others say my voice is clear... so function is fine... however, I am amazed that after calling Plantronics to find out what I must be doing wrong for the last few months, I find out that this little beauty of an antique techy phone DOES NOT ALLOW YOU TO ADD THE NUMBER 1 IN FRONT OF THE NUMBER OF THE INCOMING CALL..... NOPE!!!! Seriously, you have to re-enter the entire number into the phone, by hand. This means you must write the number down on paper, or try to remember it, and manually press those tiny buttons all over again to call somebody back. What a waste of time!.... and Plantronics simply said "oh well, it's kind of a pain, but that's the way it is".... the engineers at Plantronics cannot reprogram the phone to allow you to recall the last number, and simply press the number 1 in front of it, and redial? What!!!!... Sorry Plantronics, and the keypad is simply way too small for normal fingers to operate. I'm done. It's going to be stored in a box as a back-up only phone. Shopping for something a bit more technologically advanced.
