Manufacturer | HP |
---|---|
Brand | HP |
Item Weight | 8.8 pounds |
Product Dimensions | 7 x 13 x 8.5 inches |
Item model number | SL-M2020W |
Is Discontinued By Manufacturer | No |
Color | Black/White |
Number of Items | 1 |
Sheet Size | 8.5 inch x 14 Inches, 3 inch x 5 Inches |
Manufacturer Part Number | SS272H#BGJ |
Item Weight | 8.8 Pounds |
Max Input Sheet Capacity | 150 |
Wattage | 310 watts |
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54% positive over last 12 months
64% positive over last 12 months
96% positive over lifetime
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HP Samsung SL-M2020W/XAA Wireless Monochrome Printer
Purchase options and add-ons
Brand | HP |
Connectivity Technology | Wi-Fi, USB |
Printing Technology | Laser |
Special Feature | Auto-Document Feeder |
Color | Black/White |
Model Name | M2020W |
Printer Output | Monochrome |
Maximum Print Speed (Color) | 21 ppm |
Max Printspeed Monochrome | 21 ppm |
Item Weight | 8.8 Pounds |
About this item
- GREAT VALUE FOR YOUR HOME OFFICE - This Samsung single-function monochrome laser printer features superior print quality, NFC + WiFi connectivity, and fast print speed.
- GET PRINT ON TAP - NFC enables your mobile device to connect and communicate with your printer. Simply tap your NFC-enabled phone to this black and white laser printer and start printing (Android device only).
- EASY MOBILE PRINTING - Download the free Samsung Mobile Print app or use Google Cloud Print and print directly with your mobile device from this wireless laser printer.
- FAST SPEED PRINTING - Print up to 21 pages per minute. Recommended monthly volume of 100-1,500 pages.
- PROFESSIONAL IMAGE QUALITY – Get sharp, crisp images and text produced by Samsung's innovative imaging technology.
- WIDE RANGE OF PAPER SIZE SUPPORT – from 3" x 5" – 8.5" x 14" plain paper, recycled paper, label, cardstock, color paper and others.
- ORIGINAL SAMSUNG CARTRIDGES - Use Samsung MLT-D111S toner cartridge for best results.
- ONE-YEAR LIMITED HARDWARE WARRANTY – Samsung printer, now supported by HP(1), provides 24-hour, 7 days a week Web support.
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Important information
Legal Disclaimer
Depending on location, toner may have to be shipped separately.
Product Description
The Samsung Xpress M2020W printer is perfect for your home office and combines ease of operation with high performance at an affordable price. Samsung Xpress M2020W Laser Printer delivers hassle-free mobile printing and all-around efficiency that are perfect for your cost-conscious SOHO work environment or home office. Quick and easy wireless printer installation gets you up and running fast. Always get reliable quality for crisp black text with Samsung’s innovative imaging technology while saving up to 20% on toner with Samsung’s Easy Eco Driver. Professional Image Quality: Samsung’s ReCP technology improves readability of printed and scanned documents by enhancing thin lines and sharpening edges. You get sharp, solid prints with an effective resolution of up to 1200 x 1200 dpi. Fast Print Speeds: Streamline your workflow and print up to 21 pages per minute, so you can spend more time producing and less time waiting. Compact, Ergonomic Design: The printer’s small footprint saves space for your home office. And the two-tone design is well suited for today’s modern office settings. 1. As of Nov. 1, 2017, HP acquired Samsung’s printing business and Samsung printers were added to the HP portfolio of products. Samsung printers enjoy HP’s warranty support in accordance with warranty documents accompanying the products.
Compare with similar items
This Item HP Samsung SL-M2020W/XAA Wireless Monochrome Printer | Recommendations | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $501.39$501.39 | $159.99$159.99 | -43% $199.99$199.99 List: $349.99 | $599.00$599.00 | $630.88$630.88 |
Delivery | Get it Apr 9 - 12 | Get it as soon as Wednesday, Apr 3 | Get it as soon as Wednesday, Apr 3 | Get it Apr 8 - 10 | Get it Apr 8 - 12 |
Customer Ratings | |||||
Print Quality | 4.1 | 4.2 | 4.1 | 5.0 | — |
Sleep mode | 3.6 | 3.8 | 4.1 | 5.0 | — |
Tech Support | 2.9 | 3.1 | 2.0 | 5.0 | — |
Sold By | Max Tech Depot (Serial Numer Recorded) | Amazon.com | Amazon.com | Amazing Lighting deal | DealsAdvantage ( All order will record S/N ) |
printer output | Monochrome | Monochrome | Color | Monochrome | Monochrome |
printer technology | Laser | Laser | Laser | Inkjet | Laser |
paper size | 8.5 inch x 14, 3 inch x 5 | Up to 8.5 x 14 | 3 x 5, 8.5 x 14 | 8.5 inch x 14 | — |
print media type | card stock, envelopes, labels, paper plain, fabric | paper plain, envelopes | paper plain | paper plain | paper plain, transparencies |
max input sheets | 150 | 250 | 250 | 251 | 251 |
connectivity tech | Wi-Fi, USB | USB, Wi-Fi, Ethernet | wired, wireless | wireless | Wired;Ethernet; USB |
compatible devices | PC, Laptops, Smartphones | Laptops, PC, Smartphones, Tablets, iPhone | Smartphones | PC, Laptops | Smartphones |
operating system | Windows, Mac, Linux | Windows, Mac, Linux, Andriod, iOS | Windows 10, Windows 8.1, Windows Server 2012, Windows Server 2016, macOS 10.12 Sierra | Windows 7 | Windows, Mac, Linux |
Looking for specific info?
From the manufacturer
At a glance
Main features
A printer with mobile and NFC printing now supported by HP(1).
Additional features
Keep business moving with features like Amazon dash, which automatically reorders Samsung toner so you can save a trip to the store.
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NFC printing in 3 steps
Step 1: Get started
Enable NFC on your smart device* and install the Samsung Mobile Print App.
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NFC printing in 3 steps
Step 2: Pick a document
Open the Samsung Mobile Print App and choose the document you want to print.
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NFC printing in 3 steps
Step 3: Tap to print
Tap your smart device on the printer's NFC icon to print.
Compare Samsung Single Function Printers (Mono)
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Customer Reviews
|
4.1 out of 5 stars
2,167
|
4.0 out of 5 stars
661
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3.8 out of 5 stars
52
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5.0 out of 5 stars
2
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3.4 out of 5 stars
5
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Functions
| |||||
Print speed black (up to)
| 21 ppm | 29 ppm | 40 ppm | 42 ppm | 47 ppm |
Auto 2-sided printing
| ✘ | ✔ | ✔ | ✔ | ✔ |
Wired/wireless networking
| 802.11b/g/n | Ethernet, 802.11b/g/n | Ethernet, 802.11b/g/n | Ethernet | Ethernet |
NFC Printing
| ✔ | ✔ | ✘ | ✘ | ✘ |
Display (inches)
| LED | LED | 2-line LCD | 2-line LCD | 4-line LCD |
Recommended page volume
| 100–1,500 | 250–2,000 | 1,500–3,500 | 1,500–3,500 | 2,000–15,000 |
Input/output capacity
| 150 sheets, 100 sheets | 250 sheets, 150 sheets | 300 sheets, 150 sheets | 300 sheets, 150 sheets | 650 sheets, 500 sheets |
Dimensions (inches)
| 13.03 x 13.8 x 7.01 | 14.49 x 13.17 x 7.95 | 14.41 x 17.41 x 16 | 14.41 x 17.41 x 16 | 26.5 x 30.43 x 42.78 |
Weight (lb)
| 8.75 | 16.4 | 22.4 | 22.4 | 48.5 |
Product information
Technical Details
Additional Information
ASIN | B00JCA4GQS |
---|---|
Customer Reviews |
4.1 out of 5 stars |
Best Sellers Rank | #237,590 in Office Products (See Top 100 in Office Products) #580 in Laser Computer Printers |
Date First Available | April 13, 2014 |
Warranty & Support
Feedback
Videos
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Samsung Printer Honest Review. MUST WATCH!
InspiredWithAustin
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Customer Review: Not an Easy Setup/Can’t Get Printer to Grab Paper
Jason
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0:30
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NFC Technology Video
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1:06
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Amazon Dash Replenishment
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What's in the box
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, performance, value, and speed of the printer. For example, they mention that it works super reliably, works flawlessly with MacOS and iOS, and the black toner works very well. Some complain on the cost of the toner. They appreciate the size, and wireless signal. That said, some dislike connectivity and disagree on ease of setup.
AI-generated from the text of customer reviews
Customers like the quality of the printer. They say it produces good black and white prints. Some customers also say that the printing is surprisingly good for the price point. Overall, customers are satisfied with the quality and functionality of the product.
"...Printer driver in XP works fine via USB, haven't tried the wireless. Footprint is small, but not that small when the paper feed door is open...." Read more
"...The page feeder holds about 100 pages. Print speed is quick and quality is solid. Black and white for the win...." Read more
"...The quality of the printed picture is pretty good. It's not perfect, but I didn't expect it to be for a basic printer." Read more
"...I did plenty of printing today with no problems. Good quality printing...." Read more
Customers like the performance of the printer. They mention that it works reliably, flawlessly with MacOS and iOS, and on their old Windows 7 PC. The black toner works very well, and hasn't tripped up once. The wireless works great from across the house, and there is also a cloud printing.
"...Total set up time was about 10 minutes. Wireless works great from across the house and there is also a cloud printing feature which is excellent..." Read more
"...But that was about it. I was pleased with how it worked. Hopefully it serves my friends well...." Read more
"...it's not an easy or intuitive process, but once it's set up, it works super reliably with this printer, and much more so than other printers I've..." Read more
"...we put this toner in to a samsung m2020w did not recognize it and did not work, what can we do? --asked on October 21, 2015-..." Read more
Customers like the value of the printer. They say it's a small, inexpensive laser printer that's worth every penny. Some mention that it'll print quickly and quietly, and is cheaper to run than an inkjet.
"...For such a cheap price as well. Let me give you the run down and how I set it up.First of all...." Read more
"...-Print time is very fast- there is almost no warm up period.-Cheap price for a compact laser printer- I like the compact size..." Read more
"...This is a really compact printer at a great price...." Read more
"...Still it is not usable. It is junk as far as I am concerned. I did not put it into service until I had it for two months so lost the..." Read more
Customers are satisfied with the speed of the printer. They mention that it is fast for their printing purposes, and the quality is great. They also appreciate the fact that it fires up pretty quickly, and is fully online and instantly available. Customers say that it saves them time, effort, and money on going.
"...that the old inkjet constantly did. This thing fires up pretty quickly - it slightly flickers the lights plugged into the same power strip a bit so..." Read more
"Light, small desk space footprint, fast monochome printing, and wireless. I literally can't ask for anything more...." Read more
"...the printer is fully online and instantly available until it goes to sleep (into "Power Save" mode)...." Read more
"I really like this printer! It's extremely small, and it prints well and fast...." Read more
Customers like the size of the printer. They mention that it is small in size, takes no space at all, and fits perfect in the cabinet. Some say that it allows placement virtually anywhere and that it handles small paper.
"...Footprint is small, but not that small when the paper feed door is open. The printer itself is fairly lightweight...." Read more
"Light, small desk space footprint, fast monochome printing, and wireless. I literally can't ask for anything more...." Read more
"...Before all that stuff, the printer itself is very small, and seemed to print well...." Read more
"I really like this printer! It's extremely small, and it prints well and fast...." Read more
Customers like the wireless signal of the printer. They say it connects to the wireless network easily, they love being able to print wirelessly from their laptop or their Note 4. Some customers also mention that the NFC feature is really brilliant and the Samsung wireless print app is handy. They also say that wifi sharing is the standout feature.
"...of the main draws for me to this machine however is the supposed ease of refilling toner (look it up on the web, it's a snap)...." Read more
"Light, small desk space footprint, fast monochome printing, and wireless. I literally can't ask for anything more...." Read more
"...It sets up easily, and because it has WiFi capability, you can put it across the room from the computer that will use it and not have to worry..." Read more
"...It printed from my Samsung phone pretty easily so that is one plus.I have yet to be able to get it to print from my Ipad...." Read more
Customers are mixed about the ease of setup. Some mention that it's easy to set up and prints very fast, with clear instructions. However, others say that it is impossible to set it up without a computer and that the instructions are awful.
"...The finish on the plastic is matte also.Set up was snap, used the CD that was included but there is a website you can go to as well..." Read more
"...As you can see, it's not an easy or intuitive process, but once it's set up, it works super reliably with this printer, and much more so than other..." Read more
"...software (not my printer, no need to install the drivers..), but it was very easy, and I was able to cancel the installer after this step, and..." Read more
"...Initial printer setup was easy on my MacBook Pro and took less than 10 minutes to setup and print over Wi-Fi network...." Read more
Customers are dissatisfied with the connectivity of the printer. They mention that it is unable to connect to wireless, has repeated connection errors, and loses connection to the router. They also mention that the printer does not want to seem to stay connected to their wireless network very well. Customers also mention it is difficult at times to get connected to WiFi and that it only connects to 2.4 GHz routers.
"...The WPS hook up to routers is not stable, so without a windows laptop with a cd drive it is too difficult to set this printer up on a network...." Read more
"...I was not able to connect to my normal wifi router, a Netgear WNR1000v2 running firmware version 1.2.2.72NA...." Read more
"...The printer itself is fairly lightweight. Comes with AC and USB cords, and driver CD in the box...." Read more
"...NOPE! It still requires a USB connection to set up the wireless for every computer you want to use it with, which means I have to lug the printer..." Read more
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One of the main draws for me to this machine however is the supposed ease of refilling toner (look it up on the web, it's a snap). I've got a soldering iron hole puncher and some toner left over from another laser printer that died sometime back, so I should be in clover for years to come. Only had it a week or so, will report back if it dies or if toner refill doesn't go as expected.
UPDATE : 2015-10-08
The toner low light came on maybe a month ago and I kept printing until there was obvious streaking on the page. The streaking started all at once, so keep an eagle eye on things if you are going the toner refill route. Took the cartridge out today and added some old toner I had laying around. Watched a good YouTube video on it (search for "mlt-d111s refill", it's the one by inkowl). Poked a hole with a soldering iron hole puncher designed for the purpose and added toner. You want to do this over a sink as toner gets everywhere. Wiped the area around the hole clean with a tissue, sealed it with a bit of aluminum tape, took it outside and blew the rest of the toner off. Don't expose the drum to a lot of light, and don't touch it! I stuck the refilled cart in the printer and voila! Black is the new black!
Set up was snap, used the CD that was included but there is a website you can go to as well that downloads a file and works the same way. Total set up time was about 10 minutes. Wireless works great from across the house and there is also a cloud printing feature which is excellent and quite useful at those random times when you need to print something at home from somewhere else.
The printer itself is super basic, no scanning, no faxing, just printing. The page feeder holds about 100 pages. Print speed is quick and quality is solid. Black and white for the win. There is one Toner module to swap when it's empty.
Some other thoughts:
-Amazon sells this for $83+tax. Replacement toner is $43+tax for brand name. Staples sells the printer alone for $129.99 and the same toner there is over $60.
-This is a laser, toner won't "dry out" like inkjet style printers
Before all that stuff, the printer itself is very small, and seemed to print well. We printed out a few things.. some test pages and a few multi-page recipes. But that was about it. I was pleased with how it worked. Hopefully it serves my friends well. I'll definitely hear about it if it causes problems in the future.
It does have a few quirks. The weirdest thing is the power button light.. The power button light is ON when the printer is in "POWER SAVE" mode.. which essentially means the printer is OFF, but on stand-by. When the printer is ON and ready for printing, the power button light is OFF, but the "WPS" button light is on. Beats me.. But that's that.
Next up is that "Power Save" mode I just mentioned... The printer essentially turns itself off during "power save" mode, and according to the manual, you must press the power button to wake the printer back up! I think that means you CANNOT wake the printer by printing, for example, from a different room in the house (everything is wireless, right? Shouldn't I be able to leave the printer on and print to it when I want??) NOT THIS PRINTER! And guess what! The default amount of time before the printer goes into Power Save mode is ONE MINUTE. That's pretty stupid... That's REALLY stupid. Seriously. 1 minute! You can change this value in the printer setup (see below), but the value must be between 1 and 60 minutes. You can't just leave the printer on at all times. I tried setting it to zero, and it gave me an error. I eventually left it at 30 minutes, as that seems pretty good.. Any printing should be able to be done within 30 minutes, or else they can walk back over to the printer and turn it back on.
NOTE: This "time before power save" setting is very important for cloud printing!!! 1 minute is TOO SHORT for cloud print to even work, it seems..
Okay! Let's get to business.. First things first: Setting this printer up with a wireless network! This is kind of straightforward, but weird. The directions come with the printer, but they aren't exactly elaborate. There are 3 ways to do this.
1) Using WPS, which I didn't do. My friends don't have a WPS enabled router, so that was a no go. I'm also not particularly sold on WPS, so I probably wouldn't have used it.
2) The manual (which you can download online) indicates you can use your computer to create a network, to have the printer connect to, to set it up.. I didn't do this either.
3) Download (or use the included CD-ROM) the installation software (for Windows or Mac) and during the first few steps of the installation (no need to actually install the drivers, in the case of setting it up for cloud-printing only), you are prompted to plug the printer into your computer via USB, and then you can give the printer the wireless network/password you want it to connect to. This is the option I used. It's a good thing I had my laptop, because this option cannot be done with a chromebook! I was a bit skeptical about it, since i didn't want to install the software (not my printer, no need to install the drivers..), but it was very easy, and I was able to cancel the installer after this step, and everything worked just fine.
OK, At this point, the printer was on the network! Time to connect to the printer! Alriiight! Wait a sec.. what's the printer's IP address? The manual states you can print out a network configuration info page by holding down the WPS button for more than 10 seconds.. I did this.. Nothing. The printer makes a printing noise, like it's going to print something, but then nothing happens.. Then if you try again, it prints out printer configuration info, but nothing about the network.. YarrgggGG!!! SOOoo, then I connected to the router and looked up what IP address the printer got. That worked!
You connect to the printer by a very simple and very easy to use web interface, similar to connecting to a router. Just the printer's IP address into the URL area of a web browser. Once you've got the printer pulled up in a webpage, click on "Login" in the upper right corner, and you login (with default admin/password, which happened to be "admin/sec00000" if I recall correctly.. This info is available in the manual and on the Cloud Print setup page (available through Samsung's website.. I searched for setup google cloud print m2020w" and found the page.). You then are logged in, and you want to click on "Settings -> Network Settings". Then from the left menu, select "Google Cloud Print" and then hit Register in the right panel.. Hopefully that should get you registered! A google URL should pop up, and you click on that while logged in with a google account! (or do as I did, where I emailed that link to my friend who will actually be using the printer.) Pretty much, whoever will be using the google cloud printer will want to go to that link while logged into their google account. Really, this part is very easy! Alright!
HOWEVER, WE'RE NOT DONE YET!!! We need to change the Power Save time!! Select "Settings -> Machine Settings", and from the left menu, select the first item, I believe.. I think it's just General Printer settings. "Power Save" is the first option. For me, it said "1". This is the number of minutes (of inactivity) before it goes to sleep (more or less turns itself off). Change it to 20 or 30, at least... you'll find out why in a moment!!
OK! So you've got Google Cloud Printing set up! Great!! BUT WHAT'S THIS?! Google is reporting my printer is "offline"?! But my printer is definitely turned on! What's going on here!!?? 1 or 2 of 2 things might be happening here...
1) It seems as if this printer doesn't automatically connect to the google cloud print service.. It takes about 10-15 minutes after it's been turned on until it starts printing anything from google cloud print.. YUP, you read that right! Have something queued for the printer, turn the printer on, and about 10 minutes later, the printer prints it. Bam! I didn't time it exactly.. but it's something like 10 minutes. It must be set up to periodically connect with the service and see what's in need of printing... Remember how the default "Power Save" time is 1 minute?! If that's left at 1 minute, the printer turns itself off before it ever even attempts to get google cloud print info!!!! You have to change that value to use google cloud print!!
2) Router settings must be set correctly too allow google cloud print services to communicate with the printer!! A couple things seem to need to be enabled here! If you don't have a firewall built into your router, you might be fine.. However, you probably want to make sure port 5222 is being forwarded to your printer's IP address. Also, you want to make sure "Ignore anonymous requests" (or something like that) is NOT enabled (in the firewall area of the router, probably). You do NOT want to ignore those requests. This really isn't anything scary to worry about.. I found that when that was enabled, the printer would print after about 10 minutes, but according to google printers status, the printer NEVER came online / was available.. it always just showed as "offline". Once I disabled "ignore anonymous requests", the printer appeared as being available IMMEDIATELY once it started printing google print stuff (which was about 10 minutes after it turned on). It showed as being online, and if you printed anything after that 10 minute point, it would print IMMEDIATELY. No waiting 10 more minutes, etc...
Soo, something wacky is just going on, where the printer doesn't connect to google cloud print for a while, I guess.. But once it does connect, and you have the right router settings set up (to pass info along to the printer), the printer is fully online and instantly available until it goes to sleep (into "Power Save" mode). So, you definitely want to change that "Power Save" mode to at least 15 mins, etc..
Once these options are setup, the printer seems to behave just fine, but again, it takes about 10 minutes before it connects to the google cloud print servers/service.. Kind of annoying, if that's your only option for printing and you're in a hurry. I have no experience with printing using the printer drivers from a local network, etc.. I imagine it just prints instantly and works just fine.
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Recomiendo checar antes de comprar una impresora el costo del toner