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Fitbit Surge Fitness Superwatch, Black, Large (US Version)

3.7 3.7 out of 5 stars 6,661 ratings

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Black
Large (Pack of 1)

Purchase options and add-ons


About this item

  • GPS Tracking- See distance, pace and elevation climbed & review routes and split times
  • Get continuous, automatic, wrist-based heart rate and simplified heart rate zones
  • Track workouts & view workout summaries; plus all day activities including steps, distance, calories burned, floors climbed and active minutes
  • Monitor your sleep automatically and wake with a silent alarm
  • See call and text notifications on the touchscreen display
  • Sync stats wirelessly and automatically to your computer and over 150 leading smartphones
  • Utilize the sizing tool in Product Details below to ensure proper fit
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Important information

Indications

• Make sure your band isn’t too tight. Wear the band loosely enough that it can move back and forth on your wrist. • If you use Fitbit Charge HR , Fitbit Blaze or Fitbit Surge , for better heart rate readings during exercise, we suggest wearing the band so it’s secure, but not too tight, and wearing the band higher on your wrist (about 2-3 finger widths above your wrist bone). Lower the band on your wrist and loosen it after exercise.

Directions

Keep it Clean: Regularly clean your band and wrist—especially after working out or sweating. Rinse the band with water or wipe it with a small amount of rubbing alcohol. Do NOT use hand soap, body soap, dish soap, hand sanitizers, cleaning wipes or household cleaners which could get trapped beneath the band and irritate skin. Always dry the band well before putting it back on. Keep it Dry: While Fitbit devices are water resistant*, it’s not good for your skin to wear a wet band for long periods of time. If your elastomer band gets wet—like after sweating or showering—rinse and dry it thoroughly before putting it back on your wrist. Be sure your skin is dry before you put your band back on. Don’t Wear It Too Tight: Make sure your band isn’t too tight. Wear the band loosely enough that it can move back and forth on your wrist. If you use Fitbit products with Purepulse Heart Rate tracking, for better heart rate readings during exercise, we suggest wearing the band so it’s secure, but not too tight, and wearing the band higher on your wrist (about 2-3 finger widths above your wrist bone). Lower the band on your wrist and loosen it after exercise. Give Your Wrist a Rest: Prolonged rubbing and pressure may irritate the skin, so give your wrist a break by removing the band for an hour after extended wear. Keep it Clean: Regularly clean your band and wrist—especially after working out or sweating. Rinse the band with water or wipe it with a small amount of rubbing alcohol. Do NOT use hand soap, body soap, dish soap, hand sanitizers, cleaning wipes or household cleaners which could get trapped beneath the band and irritate skin. Always dry the band well before putting it back on. Keep it Dry: While Fitbit devices are water resistant*, it’s not good for your skin to wear a wet band for long periods of time. If your elastomer band gets wet—like after sweating or showering—rinse and dry it thoroughly before putting it back on your wrist. Be sure your skin is dry before you put your band back on. Don’t Wear It Too Tight: Make sure your band isn’t too tight. Wear the band loosely enough that it can move back and forth on your wrist. If you use Fitbit products with Purepulse Heart Rate tracking, for better heart rate readings during exercise, we suggest wearing the band so it’s secure, but not too tight, and wearing the band higher on your wrist (about 2-3 finger widths above your wrist bone). Lower the band on your wrist and loosen it after exercise. Give Your Wrist a Rest: Prolonged rubbing and pressure may irritate the skin, so give your wrist a break by removing the band for an hour after extended wear.

Visible screen diagonal

1" / 3 cm

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Fitbit Surge Fitness Superwatch, Black, Large (US Version)
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Details
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Details
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Details
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Details
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Details
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Price$226.55$98.95-17% $249.95
List:$299.95
$149.95$199.95
Delivery
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Customer Ratings
Accuracy
3.8
3.8
3.7
4.1
4.3
Mobile App
3.8
4.0
4.0
4.1
3.8
Sleep tracking
3.5
3.9
4.2
4.2
3.9
Battery life
4.5
4.2
4.2
4.0
Sold By
A-Dub & More
Amazon.com
Amazon.com
Heart Rate Monitors USA
Amazon.com
operating system
Apple iOS, Android, Apple iOS, Android, Windows, Apple iOS, Android, Windows
android
ios
Android
ios
display size
0.96 inches
1968.51 inches
1.69 inches
1.34 inches
1.69 inches
connectivity tech
GPS
Bluetooth
Wi-Fi, NFC, Bluetooth, GPS
Ethernet
supported applications
Fitness Tracker, Pedometer, Sleep Monitor, text messaging message, GPS, distance tracking, Elevation Tracker, Heart Rate Monitor, calorie tracker, caller ID, Multisport Tracker, Music Player, Alarm, Time Display, Phone, text messaging
Sleep Monitor, Heart Rate Monitor, Alarm, Phone, Fitness Tracker, Reminders
GPS, Sleep Monitor
Heart Rate Monitor, Sleep Monitor, Find My Phone, Fitness Tracker, Voice Assistant, Music Player
GPS, Phone
input interface
touch screen
touch screen
touch screen
touch screen
touch screen stylus pen
wireless standard
bluetooth
bluetooth
bluetooth
bluetooth
bluetooth
water resistance
waterproof
water resistant
water resistant
water resistant
water resistant

From the manufacturer

Looking for specific info?

What's in the box

  • Watch
  • Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here [PDF ] Sizing guide Manual [PDF ]

    Feedback

    Fitbit

    Fitbit Surge Fitness Superwatch, Black, Large (US Version)


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    Product Description

    Product Description

    Train smarter and go farther with Surge—a sleek, fitness super watch designed to help you reach your peak performance. With built-in GPS, multisport functionality, and automatic, continuous heart rate, Surge delivers the stats you need to measure your effort and maximize your training time. Add activity tracking, automatic sleep detection, music control, and text and call notifications, and you have everything you need to stay connected, motivated and in the zone—no matter what goal you’re working toward.

    From the Manufacturer

    • Certain features like Auto Sleep Tracking and SmartTrack may be disabled when using this accessory. Classic accessory bands are the recommended accessory for high intensity workouts and sleep tracking. • Do not wear the Flex 2 Pendant accessory while sleeping or during high intensity activity, as doing so could create a choking hazard. • Flex 2 Pendant accessories contain magnets. Magnets may interfere with pacemakers, defibrillators, or other medical devices. Consult your physician and the manufacturer of your medical device before using to determine if these accessories are safe for you. If the accessories may be interfering with your pacemaker, defibrillator, or other medical device, do not wear the accessories.

    Customer reviews

    3.7 out of 5 stars
    3.7 out of 5
    6,661 global ratings

    Customers say

    Customers like the health tracking features of the wearable computer. For example, they say it does a fine job of tracking sleep and that it tracks your heart rate reasonably well. That said, some complain about the durability and battery life. They say the device starts ripping out and the silicon band will rip if you wear it a lot. Customers are also disappointed with fit. Opinions are mixed on quality, ease of use, value, and appearance.

    AI-generated from the text of customer reviews

    677 customers mention524 positive153 negative

    Customers like the health tracking capabilities of the wearable computer. They say it tracks their heart rate reasonably well, does a fine job of tracking sleep, and is uniquely designed to measure heart rate all day. Customers also say it helps with keeping track of diet and fitness in a central location.

    "...In the end, the device works as I want it to, is accurate enough for my level of concern, and with simple care and working with it, the rash is not..." Read more

    "...--It doesn't count steps accurately.My walking steps seems to be fine, but I knew off the bat my running steps were way off...." Read more

    "...It tracks each activity well via GPS and the heart rate monitor. I can not have my phone at work so about 10 hours a day, the Fitbit is untethered...." Read more

    "...As others have said, it seems to track well for times when you are not exercising hard, and then it lags a bit from a strap based HR monitor for..." Read more

    932 customers mention608 positive324 negative

    Customers are mixed about the quality of the wearable computer. Some mention that it performed just fine, is very usable, and is pleased with the results recorded. However, others say that it doesn't seem to work well, has poor features, and inferior in functionality as a smart watch. They also say the execution failed and the technology is not perfect since this is a first generation device.

    "...The sleep tracking for mine seems to be working wonderfully as well. I can see when I woke up or had problems sleeping and it seems to be fine...." Read more

    "...++ Notifications ++The notifications are a nice feature. The Fitbit will vibrate when someone texts or calls you...." Read more

    "...The Fitbit Surge is a great concept. The execution failed, especially when combined with customer service and tech support agents who do nothing..." Read more

    "...It also has a timer, an alarm that needs to be set up in the Fitbit desktop account. ⁃ It's useful and accurate when cycling...." Read more

    320 customers mention182 positive138 negative

    Customers are mixed about the ease of use of the wearable computer. Some mention the touchscreen on the Surge is very easy to use and responsive, while others say that it can be a bit unintuitive, fiddly to use, and confusing at first. The instructions provided are less than adequate.

    "...It isn't like strapping into something difficult, it's a simple and easy to put on strap so it's not a big hassle...." Read more

    "...* Surge as a watch - 1/5: Very disappointed. The watch faces available appear to be a complete afterthought from the Fitbit development team...." Read more

    "...This seamlessly integrates into their website with the same types of charts to see your progress over a certain period of time...." Read more

    "...I still often noted the Surge reading significantly lower than the Polar, and it dropped off entirely a few times until I slid it further up my arm...." Read more

    293 customers mention87 positive206 negative

    Customers are dissatisfied with the fit of the watch. They mention that it's very large for their wrist, the screen is too small to read in a quick glance, and the watch is pretty bulky. It takes up a lot of space on their wrists and hands. Some customers also mention that the measurement are sometimes way off and the band is too narrow.

    "...The only issue with comfort is that it’s a bit wide, so if you’re wearing a buttoned shirt with long sleeves, it’s hard to tell the time without..." Read more

    "...screen for the notifications (just a banner at the top).... way too small to read in a quick glance (like when driving), so pretty much useless to me..." Read more

    "...I wasn't sure about the size of the device at first but it actually fits very nice and isn't a problem...." Read more

    "...-Looks: sharp, clean lines and not too big. The watch face is on the thicker side and does interfere with long sleeves but overall it looks..." Read more

    245 customers mention75 positive170 negative

    Customers are mixed about the value of the wearable computer. Some mention it's well worth the money, and at a reasonable price. Others say that it'd be better off buying a smart watch.

    "...This scale is kind of expensive, but the seamless connectivity without hand jamming your numbers is worth the cost for myself...." Read more

    "...it's still so far off that it's a useless set of data...." Read more

    "...Make sure you add the $20 protection for 3 years. Totally worth it!" Read more

    "...While it's not a smart watch per se, I do like the ability to get text and call notifications on the watch...." Read more

    229 customers mention118 positive111 negative

    Customers are mixed about the appearance of the wearable computer. Some mention that they love how it looks, the weight on it is just right, and the texture of the product. However, others say that the design is bad, not the best looking watch, and looks weird.

    "...on the run. ⁃ It can be worn at all times and seems to blend in with casual, formal and active wear...." Read more

    "...This is a design flaw in the product for sure. Aside from this one issue, which will hopefully be fixed, the surge is great...." Read more

    "...Like:-Looks: sharp, clean lines and not too big...." Read more

    "...--It scratches easily and looks like crap in a day or two with normal use because of cheap flimsy material.I work on airplanes...." Read more

    538 customers mention15 positive523 negative

    Customers are dissatisfied with the durability of the wearable computer. They mention that the device started ripping out, the band fell apart, and it didn't even last a week. Some say that the band was cracked and broken. Overall, customers are not happy with the quality and durability of this product.

    "...The band by screws around the bottom of the device started ripping out and I am afraid to wear it until I can find out if it will be replaced by..." Read more

    "...I manually set my stride, but that had no effect. It was obviously defective. And so my nightmare began. Here's the chronology:..." Read more

    "...and looks like crap in a day or two with normal use because of cheap flimsy material.I work on airplanes. I do metal work...." Read more

    "...friend who had his watch replaced after a few months due to the strap wearing out where the little torx screws attach the strap to the watch..." Read more

    354 customers mention91 positive263 negative

    Customers are dissatisfied with the battery life of the wearable computer. They mention that it doesn't last long enough for long hikes, the battery started draining fast, and the GPS itself will drain the battery in only 5 hours. The smart phone notifications also cause the battery to suffer. The watch needs to be recharged frequently and the charging process is not dependable.

    "...However, when it was just over a year old it died. It refused to hold a charge, then refused to charge at all...." Read more

    "...GPS itself will drain the battery in only 5 hours per page 11 of the Surge owners manual (see link in comments section), so if you plan to use any..." Read more

    "...I didn't use GPS at all. Battery life seems pretty good to me.--It doesn't count steps accurately...." Read more

    "...reset solved the problem for a couple of months but the battery started draining fast again and I was content with charging it daily until it..." Read more

    Awesome Smartwatch But Stopped Synching After 2 Years 4 months. Get the $20 3 Year Protection!
    5 Stars
    Awesome Smartwatch But Stopped Synching After 2 Years 4 months. Get the $20 3 Year Protection!
    My Fitbit Surge has lasted me 2 years and 4 months. I bought the large version as I am a man of medium to large build. It still 'works' as a regular watch but doesn't synchronize with the app on the phone via Bluetooth, thus making it 'useless' as a smart watch in terms of viewing your stats. I liked it a lot and did buy a replacement.I would recommend the $20 3 year protection plan by Amazon which you add to the cart when purchasing the watch. This is the one time I would recommend a protection plan for an electronic item as the electronic item for me failed within the 3 year period. I didn't think it was necessary to add the protection when I purchased it as I thought that the watch would work well way past the 3 year period. How wrong I was! Lesson learned! Below are some advantages and disadvantages of the Surge in my experience.Advantages ⁃ The Surge's heart rate monitor is pretty accurate. Some users have claimed that the heart rate is off but I have compared it with the heartbeat rate from the machine at my local Rite Aid and I didn't note a significant difference in the figures. If you are anal about your heart rate matching your doctor's heart rate reading, then strap a heart rate monitor onto the chest. For me, not having to strap a monitor is worth the effort. ⁃ The Surge's auto backlight which lights up when you tilt the watch towards you at night, really helps when you are executing your pre-dawn and post-dusk runs as you can see your preferred stats by flicking your wrist towards you. The backlight comes on and then goes off after a second or two. I prefer this feature to having the backlight on all the time. ⁃ GPS functionality is a plus and the Surge has a very accurate GPS monitor. This is especially true for long races like the full marathon. In big cities, you will be in areas where the network is spotty or non-existent, running in tunnels and so on. I have compared the chip times of my races and the times registered by the Surge and the Surge times are the most accurate. Giving me similar times to the times on the official tracker smart-chip on the runner's bib is totally worth it. I use The Runkeeper app and WalkJogRun app on my phone and the Fitbit Surge displays the most accurate times and more importantly, distances. Sometimes, those other apps are off by a lot! ⁃ Once you determine your goal of the day (say 10,000 steps a day) when the watch detects your goal achievement, it beeps and displays the achievement on the screen (10,000 steps) ⁃ When running, depending on your settings, you can be able to see your average pace per mile every mile you run, your distance and time as cues that you choose. You can also choose what is to be shown on the display, for example pace, average pace, heart rate, calories burned, steps and clock (actual time) When I do night runs, the clock display in addition to my other stats lets me know that I should turn around and go back home if I want to be back home by a certain time, say 9.30 pm or 10.00 pm while out on the run. ⁃ It can be worn at all times and seems to blend in with casual, formal and active wear. It's not bulky looking like those Garmins out there and its black color blends in with all sorts of colors. ⁃ There is an app called 'DriveBit Free' on the App Store that you use to eliminate any 'steps' that may be inadvertently recorded while you are driving or in my case, lawn mowing. ⁃ I use it in conjunction with the Greatfine Anti Dust Plug for fitbit surge (10 Pairs) also sold here on Amazon. The anti-dust plugs help in preventing sweat from going into the metal points that the Fitbit Surge connector attaches to the smart watch itself. If you don't use it, the sweat, if not cleaned all the time after a workout session, corrodes the connectors over time and you will have a hard time connecting the cable to the watch and you might think that the watch has failed. I cleaned the connectors with isopropyl alcohol but I wish I had known about the anti-dust plugs from the very beginning. I now use the anti-dust plugs from the get go on my Fitbit replacement. ⁃ I used the Qibox screen protector to protect the Surge screen and it worked great and I would recommend it as a valuable accessory. ⁃ The Fitbit community is another area where the Fitbit Surge excels. It is a 'social media' platform where you 'make friends', usually people you know and acquaintances, who own a Fitbit, any type and you are able to compare your daily steps. You will be able to see who among your Fitbit friends has more or less steps than you on a 7 day aggregate. There are also various challenges, 'goal day', 'daily showdown', 'workweek hustle' and 'weekend warrior' that involve your Fitbit friends and friends of your friends on a step aggregating competition. You are just able to see the total number of steps that your competitors are taking and not the actual activity, running, elliptical, weightlifting, spinning, cycling etc etc that they are engaging in. You know the general stats (steps) but you have privacy with regard to your own workouts. ⁃ The Surge is excellent as it incorporates various activities. There is the common one, running and exercise (hike, weights, elliptical, spinning, yoga, workout and cycling) Free running uses the GPS monitor to track your running and you start and stop your running activity (unlike other surges that figure out that you are engaging in running and give you the results on the app.) It also has a timer, an alarm that needs to be set up in the Fitbit desktop account. ⁃ It's useful and accurate when cycling. ⁃ When you receive a voice phone call or text message on your actual phone, the Fitbit Surge shows the number of the caller and buzzes to alert you of the phone call. For text messages, the person texting you and the message will scroll on the Surge at the same time the message gets to your phone. ⁃ Once you complete your workouts, the Surge uses Bluetooth to synchronize (synch) the stats to your Fitbit app. You can choose to manually synch the workout results or have the Surge synch automatically via Bluetooth. Your choice.Disadvantages. ⁃ The disadvantages kick in when the device gets older. Since it is an electronic device, I suggest that you buy the 3 year protection plan from Amazon (via Asurion) for only $20 if you feel that you need to have it protected for any malfunction. The Fitbit factory warranty is only 1 (one) year and it is not enough to protect the Surge, especially since the Surge will rarely fail in the first year. Fitbit will give you a discount to purchase your replacement phone (I think it is 25%, quite generous I would add) if it fails after the 1 year warranty is over. The $20 for 3 years protection plan is the way to go. ⁃ In its 2nd year, the battery would drain quickly and I would be lucky to get more that 24 hours. I would have to charge it every night to avoid this. A factory reset solved the problem for a couple of months but the battery started draining fast again and I was content with charging it daily until it stopped synching with the app. ⁃ It would occasionally stop synching and you wouldn't realize it until a day or a couple of days later. A factory reset would solve this problem for a few months but it stopped synching altogether and any activities recorded by the watch were not transferred to the app, meaning that the activities were lost and not recorded. ⁃ It wouldn't give me the backlight when I went on my night runs, after 2 years of service and I learned to live with this. It can be a bit annoying if you are used to it as in the dark without light, the watch becomes useless for instant checking of stats until you get to a lighted place. ⁃ Fortunately for me, the straps held on but I know of a friend who had his watch replaced after a few months due to the strap wearing out where the little torx screws attach the strap to the watch itself. ⁃ It does dull over time from its rich matte color but you get used to it. The rubber peels of somewhat but I am the kind of guy who does everything while the watch is on me. A person who works in an office will not have all these wear and tear problems.Overall, I would recommend it. Make sure you add the $20 protection for 3 years. Totally worth it!
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    Top reviews from the United States

    Reviewed in the United States on November 27, 2015
    Color: BlackSize: Large (Pack of 1)Verified Purchase
    11 people found this helpful
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    Reviewed in the United States on June 16, 2015
    Color: BlackSize: Large (Pack of 1)Verified Purchase
    6 people found this helpful
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    Top reviews from other countries

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    Amazon Customer
    4.0 out of 5 stars Brillantez
    Reviewed in Mexico on August 12, 2017
    Color: BlackSize: Large (Pack of 1)Verified Purchase
    vidyasagar hariharan
    1.0 out of 5 stars One year of painful ownership - abosolute waste of money - please avoid this product- posted on 18th july 2016
    Reviewed in India on July 15, 2015
    Color: BlackSize: Large (Pack of 1)Verified Purchase
    275 people found this helpful
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    Rodolfo Nuñez Farfan
    1.0 out of 5 stars Solivitud de reembolso
    Reviewed in Mexico on August 14, 2017
    Color: BlackSize: Large (Pack of 1)Verified Purchase
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    Rodolfo Nuñez Farfan
    1.0 out of 5 stars Solivitud de reembolso
    Reviewed in Mexico on August 14, 2017
    Solicitó la devolución revisen mis compras. Compré uno me mandaron tres, regrese dos. Falta me reintegren el importe de dos fitbit. Gracias
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    RajeshKumar M
    4.0 out of 5 stars Good overall
    Reviewed in India on February 10, 2016
    Color: BlackSize: Large (Pack of 1)Verified Purchase
    3 people found this helpful
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    Anindya Biswas
    5.0 out of 5 stars Addictive fitness watch!
    Reviewed in India on September 25, 2015
    Color: BlackSize: Large (Pack of 1)Verified Purchase
    2 people found this helpful
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