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VTech CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System

4.3 4.3 out of 5 stars 1,465 ratings

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Silver
Main Console
Console

Purchase options and add-ons


About this item

  • DECT 6.0 digital technology
  • 32 number speed dial and extra-large display for easy viewing
  • 100 name and number phonebook directory
  • Compatible with anywhere from one to four telephone lines

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$122.93
Get it Mar 25 - 26
In Stock
Ships from and sold by MyOfficeInnovations/Staples, Inc..
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VTech CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System
VTech CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System
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VTech AM18447 Main Console 4-Line Expandable Small Business Office Phone System with Answering Machine, Intercom, Auto Attendant & Music on Hold , Black
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Price-26% $122.00
List:$164.95
-20% $119.98
List:$149.95
-9% $44.15
Typical:$48.42
-19% $53.17
List:$65.95
-24% $66.54
List:$87.95
-15% $139.99
List:$164.95
Delivery
Get it Mar 25 - 26
Get it as soon as Monday, Mar 25
Get it as soon as Monday, Mar 25
Get it as soon as Monday, Mar 25
Get it as soon as Monday, Mar 25
Customer Ratings
Volume control
4.0
3.9
4.0
4.3
4.2
4.0
Sound quality
3.9
3.9
3.8
4.1
3.9
3.9
Easy to use
3.9
3.8
3.9
3.9
Value for money
4.0
3.6
4.0
Sold By
A.H.A.D
Amazon.com
Amazon.com
Amazon.com
Amazon.com
Amazon.com
telephone type
Landline Phone
Cordless
Cordless
Corded
Corded
Corded
dialer type
Single Keypad
Single Keypad
Single Keypad
power source
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Corded Electric
Corded Electric
recording capacity
180 minutes
40 minutes
22 minutes
10 minutes
12 minutes
180 minutes
answering system
Digital
Digital
Digital
Digital
Digital
Digital
conf. call capability
3 way
3 way
3 way
2 way
multiline operation
Multi-Line Operation
Single-Line Operation
Single-Line Operation
Multi-Line Operation
Multi-Line Operation
Multi-Line Operation

What's in the box

  • Main Console

  • From the manufacturer

    CM18445 Main Console

    The VTech CM18445 - Main Console DECT 6.0 4-Line Expandable Small Business Phone with Answering System is a new small business system that makes it easier than ever to connect your office. Installation is simple. Only the main console needs to be connected to analog phone lines. The handsets and desk sets wirelessly connect to the system with one touch using DECT 6.0 technology, so you can install an entire office system in minutes. No professional assistance required. Plus, the VTech CM18445 - Main Console DECT 6.0 4-Line Expandable Small Business Phone with Answering System allows you to grow into a fully featured telephone system with up to 10 stations. The main console digitally records up to 180 shared minutes of incoming messages, outgoing announcements and memos. The auto attendant for each line can answer outside calls, provide callers with a company directory and route calls to the appropriate extension.

    4 Line Capability

    Compatible with anywhere from one to four telephone lines.

    Expandable up to 10 Stations

    With 1 console and 9 additional desksets or handsets, the CM system allows you to grow into a fully featured telephone system with anywhere from one to 10 stations.

    Auto Attendant on Each Line

    Auto attendant answers outside calls, provides callers with a company directory, automatically forwards calls to a specified extension, and enables callers to record voice messages when there is no answer.

    Digital Answering System

    Digitally records up to 180 shared minutes of incoming messages, outgoing announcements, and memos.


    Additional Features:
    • 32 number speed dial
    • 6-party conferencing
    • Do not disturb
    • Call recording
    • Time and date stamp
    • Voice prompts
    • Memo recording
    • Private mailbox on/off
    • Hold reminder
    • 4 lighted line indicators
    • Wall-mount supported
    • Display dial
    • Line-status indicator
    • Auto line selection
    • Rapid scroll
    • Remove button
    • Mute
    • Auto redial
    • Last 10 number redial
    • Ringer volume control
    • Hearing aid compatible
    • Pre-dialing
    • Chain dialing
    • Flash
    • Call privacy

    Features:

    • Full-duplex speakerphone
    • Caller ID/call waiting
    • Add a cordless handset or cordless headset
    • Extra-large display for easy viewing
    • 100 name and number phonebook directory
    • 50 name and number caller ID history
    • Power failure operation on all 4 lines
    • Start, stop, skip, repeat, delete, and delete all options for recorded messages
    • Message Guard memory for power failure
    • Remote access with toll saver
    • Headset compatible (2.5mm jack)
    • Page, intercom, and call transfer between stations
    • 10 polyphonic ringers (1 for each line)
    • New call/message indicator
    • DSL compatible (splitters/filters not included)
    • Receiver and speakerphone volume control
    • English/Spanish/French setup menu
    • Auto attendant turn on/off on each line

    Product guides and documents

    Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here. [PDF ]

    Feedback

    VTech CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System


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    Product Description

    "The VTech CM18445 - Main Console DECT 6.0 4-Line Expandable Small Business Phone with Answering System is a new small business system that makes it easier than ever to connect your office. Installation is simple. Only the main console needs to be connected to analog phone lines. The handsets and desksets wirelessly connect to the system with one touch using DECT 6.0 technology, so you can install an entire office system in minutes. No professional assistance required. Plus, the VTech CM18445 - Main Console DECT 6.0 4-Line Expandable Small Business Phone with Answering System allows you to grow into a fully featured telephone system with up to 10 stations. The main console digitally records up to 180 shared minutes of incoming messages, outgoing announcements and memos. The auto attendant for each line can answer outside calls, provide callers with a company directory and route calls to the appropriate extension. Customizable music on hold includes a 2.5mm jack for connecting music devices like MP3 players, boom boxes, tablets or smart phones

    Customer reviews

    4.3 out of 5 stars
    4.3 out of 5
    1,465 global ratings

    Customers say

    Customers like the performance, ease of set up, and value of the landline phone. For example, they mention that it works well, the internal paging works fine, and that the interface is fairly straightforward. That said, they are happy with service and the number of features for a great price. Opinions are mixed on sound quality, quality, and connectivity.

    AI-generated from the text of customer reviews

    175 customers mention124 positive51 negative

    Customers like the performance of the landline phone. They mention that it works well, the internal paging works fine, and the phone system is excellent. The message and directory features work well, and it's easy to use. The keypad works every time with every conference call service. However, some customers report issues with the wireless option.

    "...The Headset Port, which is what I wanted, works exceptionally well when I am hearing the caller, but all of my Customers can not hear me loud enough..." Read more

    "For the price this is an excellent phone system...." Read more

    "...Con's:-Caller ID in voicemail is poorly though out. It only displays the name but omits the phone numbers...." Read more

    "...Overall: Setup was quite simple. The message and directory features work well...." Read more

    84 customers mention67 positive17 negative

    Customers find the set up of the landline phone to be easy. They mention that it is very easy to connect, use, and navigate the buttons. They also say that the interface is fairly straightforward and the menus are opened and activated with arrows. Overall, customers are happy with the ease of setup and use of the product.

    "...Other aspects of the interface are fairly straightforward, but the menus are opened and activated with arrow keys that can be a little awkward...." Read more

    "...The sound quality is VERY, VERY good. Setup is rather easy, but once completed all changes effect the other lines...." Read more

    "...Use this along with the Grandstream box. The calls are clear and easy to use, especially like the paging function. Very happy with it." Read more

    "...This is a simple and inexpensive system. No monthly fee for each phone. Easy to set up and use." Read more

    37 customers mention27 positive10 negative

    Customers like the value of the phone system. They say it's a great investment for their office, with a lot of features for a reasonable price. Some say that the phone is essentially free and has top-quality features.

    "...It provides an excellent value for a small business if one is willing to live with some definite limitations." Read more

    "...So far its a neat phone system with a lot of features for a great price...." Read more

    "Too expensive" Read more

    "...This is a simple and inexpensive system. No monthly fee for each phone. Easy to set up and use." Read more

    23 customers mention23 positive0 negative

    Customers are satisfied with the service provided by the landline phone. They mention that it has great features, a decent set of functions, and an answering machine. They are also happy with the options and call clarity. Overall, most are happy with their purchase and recommend it to others.

    "...The features on this phone are unsurpassed. For the money, it first seemed too good to be true...." Read more

    "...a while, I can again attest to the fact that this is an excellent integrated system...." Read more

    "Needed new phones for my office and this was perfect. Has all features that I need as well as a bunch more...." Read more

    "...The whole system works perfectly right out of the box and has lots of features! We are so very delighted with this system." Read more

    54 customers mention25 positive29 negative

    Customers are mixed about the sound quality of the landline phone. Some mention that it has good sound quality, with a clear microphone and above average speakerphone. However, others say that it's not great, has tons of static, and has poor volume. The ringer is loud and has a very high pitch.

    "...well when I am hearing the caller, but all of my Customers can not hear me loud enough, no mater what headset I plug in :..." Read more

    "...The message and directory features work well. Sound quality is quite good in my small office despite several walls and a lot of cabinets between the..." Read more

    "...The sound quality is pretty bad. No base, just very high pitch and cracks in my ear sometimes when talking...." Read more

    "...The sound quality is very nice too. It is not tinny, voice quality is crisp, and unlike other headsets on the market there is no time delay...." Read more

    36 customers mention23 positive13 negative

    Customers are mixed about the quality of the landline phone. For example some mention it has great features, is easy to set up, and is solid. Others say the plastic on the belt clip is very fragile and breaks easily. The construction feels cheap, and the phone scratches easily. Overall, opinions are mixed and the product has mixed reviews.

    "...The product build is not cheap looking, very well engineered, and instructions are easy to follow...." Read more

    "...The material feels like a cheap piece of sandpaper that transmits/amplify sound from the hand holding the earpiece/handset...." Read more

    "...It’s well made, not flimsy…but the setup could be easier...." Read more

    "...When installing it, All phones were new and in great condition. The sound was very clear on the phone and using speaker...." Read more

    31 customers mention14 positive17 negative

    Customers are mixed about the connectivity of the landline phone. Some mention it's a great multiline phone system that has intercom and paging features. However, others say that the line gets disconnected, the connection to the main phone system always fails, and the phone ties up lines.

    "...User interface: It's a bit tricky using several lines because if you pick up the phone when line 1 is on hold, you will be connected to line 2...." Read more

    "...to have separate mailboxes for each extension, the ability to add wireless HANDsets and wireless HEADsets, the ability to screen calls, paging, call..." Read more

    "...I gave 4 instead of 5 stars due to this "hold" line operating issue and for having no procedures or where to go for programing orphan..." Read more

    "...And there is a wireless add on headset for this phone that works great...." Read more

    22 customers mention0 positive22 negative

    Customers are dissatisfied with the voice mail feature of the landline phone. They mention that it drops calls, the phone won't ring, and the phones don't talk to each other. They also say that the extension phones have very limited message time, and there's no obvious way to call back or write down the phone number. Customers also mention that the phone cannot be set up for each individual phone.

    "...last week or so I noticed when we missed any calls, that no one was leaving a voice message...." Read more

    "...With 2 phones, you can't set up the voicemail, nor the hunting group. so I guess I will amend this after we receive the new add-on phone." Read more

    "...Biggest shortcoming is that you can't call back someone who leaves a voicemail or write down their number with caller ID because only the name, but..." Read more

    "...Way too confusing for the rest of the family.3. THE PHONES DO NOT TALK TO EACH OTHER This is one function that I really can't understand how..." Read more

    This phone is exactly as described, works great!
    5 Stars
    This phone is exactly as described, works great!
    Thank you for your feedback
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    Top reviews from the United States

    Reviewed in the United States on May 26, 2022
    Color: BlackStyle: Main ConsolePattern Name: ConsoleVerified Purchase
    6 people found this helpful
    Report
    Reviewed in the United States on December 29, 2023
    Color: BlackStyle: Main ConsolePattern Name: ConsoleVerified Purchase
    One person found this helpful
    Report
    Reviewed in the United States on August 6, 2020
    Color: SilverStyle: Main ConsolePattern Name: ConsoleVerified Purchase
    3 people found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    Lino
    5.0 out of 5 stars Una maravilla para hacer enlaces
    Reviewed in Mexico on January 7, 2024
    Color: BlackStyle: Main ConsolePattern Name: ConsoleVerified Purchase
    Ben
    1.0 out of 5 stars Not honest
    Reviewed in Canada on November 10, 2023
    Color: BlackStyle: Extension DesksetPattern Name: ConsoleVerified Purchase
    michel turgeon
    5.0 out of 5 stars Great
    Reviewed in Canada on March 19, 2022
    Color: SilverStyle: Main ConsolePattern Name: ConsoleVerified Purchase
    Enrique Gonzalez
    5.0 out of 5 stars Excelente cobertura
    Reviewed in Mexico on March 26, 2019
    Color: SilverStyle: Accessory Cordless HandsetPattern Name: ConsoleVerified Purchase
    Miguel Priego
    5.0 out of 5 stars Excelente equipo
    Reviewed in Mexico on March 23, 2022
    Color: BlackStyle: Main ConsolePattern Name: ConsoleVerified Purchase
    One person found this helpful
    Report