I've only had this printer for two days, but so far it's working perfectly. Set up was very easy by just following the instructions. However, the printer would constantly disconnect from my wifi network every time it would so to sleep. After having to reconnect with the network 3X I got tired of trying to do it my self and I contacted HP via chat.
The response was quick and the person that I was chatting with was very polite and professional. He offered to take control of my laptop in order to fully diagnose and repair the issue. At this point I was a little hesitant due to other reviews I had read, but he assured me that no harm would happen to my laptop settings and there would be no charge for is service since the printer was new/under warranty. I figured, what the heck, and downloaded a driver to allow him control of my laptop. He diagnosed the problem, which turned out to be a router setting, and quickly fixed the issue. He then downloaded the correct drivers for the printer from HP and reconnected the printer to the network. He then provided very detailed instructions on how to download the drivers on the other laptops. During the entire time he was very polite, knowledgeable and polite.
The printer has been working perfectly ever since. I had a power surge today and "my heart stopped" when the power came back up; thinking that the printer would again loose the connection to the network. But, as soon as the router re-booted the printer connected automatically connected to the network and is working perfectly.
Regarding the HP instant ink service, when I purchased the printer I also purchased an Instant ink registration from Amazon for $9.99 which offered 30 days free. During setup HP was offering months of free service if I setup Instant ink at that time. I did and today, two days later when I looked at my instant ink account it shows that HP has already shipped my first months shipment and the account shows that I will not be billed for ink until Nov 30th. That's 5 months of ink for $9.99.
Bottom line, so far the printer is working great and the print quality is outstanding and the 5 months of ink for $9.99 is outstanding.
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From the manufacturer
At a glance
Main features
Functions, wireless, mobile printing, duplex, borderless printing
Additional features
Designed for superb office productivity
Compare HP OfficeJet Pro All-in-One Printers
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Customer Reviews
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1,339
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3,030
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13,862
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2,657
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518
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Price
| $374.99 | $459.00 | $390.00 | $579.99 | $436.19 |
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Functions
| Print, Scan, Copy, Fax | Print, Scan, Copy, Fax | Print, Scan, Copy, Fax | Print, Scan, Copy, Fax | Print, Scan, Copy, Fax |
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Print speed (up to)
| 24 ppm black, 20 ppm color | 18 ppm black, 10 ppm color | 20 ppm black, 11 ppm color | 22 ppm black, 18 ppm color | 24 ppm black, 20 ppm color |
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Auto 2-sided printing
| ✔ | ✔ | ✔ | ✔ | ✔ |
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Auto document feeder
| 50-sheet, 2-sided | 35-sheet | 35-sheet, 2-sided | 50-sheet, 2-sided | 50-sheet, 2-sided |
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Wired/wireless networking
| 802.11b/g/n, Ethernet | 802.11b/g/n, Ethernet | 802.11b/g/n, Ethernet | 802.11b/g/n, Ethernet | 802.11b/g/n, Ethernet |
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Display (inches)
| 4.3 color touchscreen | 2.65 color touchscreen | 2.65 color touchscreen | 2.65 color touchscreen | 4.3 color touchscreen |
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Dimensions (inches)
| 19.7 x 17.7 x 13.4 | 18.26 x 15.35 x 9.0 | 18.26 x 15.35 x 9.0 | 19.7 x 15.9 x 13.4 | 19.7 x 20.9 x 16.2 |
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Input/output capacity
| 250 sheets, 150 sheets | 225 sheets, 60 sheets | 225 sheets, 60 sheets | 250 sheets, 150 sheets | 500 sheets, 150 sheets |
Shop the HP 952 Ink Series
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Customer Reviews
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3,416
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1,446
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16,001
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4,067
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14,664
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2,507
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Price
| $38.89 | $26.89 | $57.89 | $43.89 | $79.89 | — |
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Description
| Standard yield HP cartridges | Standard yield HP cartridges | High-yield HP XL cartridges | High-yield HP XL cartridges | Multiple cartridges per pack | Monthly ink subscription plans |
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Page yield
| Up to 1,000 pages | Up to 700 pages | Up to 2,000 pages | Up to 1,600 pages | C/M/Y: Up to 700 pages | 50, 100 or 300 pages/month |
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Cartridge color
| Black | Cyan, Magenta, or Yellow | Black | Cyan, Magenta, or Yellow | Cyan, Magenta and Yellow | Black, Cyan, Magenta, Yellow |
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What's in the box
| 1 ink cartridge: Black | 1 cartridge: C, M or Y | 1 ink cartridge: XL Black | 1 cartridge: XL C, M or Y | 3 cartridges: C, M, Y | Prepaid enrollment card |
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Multipacks available
| Yes | Yes | Yes | No | Yes | N/A |
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HP OfficeJet Pro 8720 All-in-One Wireless Color Printer
Nelly Reviews
Reviews with images
This is hands down a five-star item in my books and I would recommend. Pros You can scan single or double-sided documents
This is a review of the HP OfficeJet Pro 8720 Wireless All in One Photo Printer.(Measures 19.7” x 17.7: x 13.3” and average use expectation of 250 to 2000 pages a month.)Summary – I wanted a multi-function printer for my many needs and I could find no other one even remotely close to the cost and feature of this one. Here is a quick chart of the things I considered which lead me to this. It has worked flawlessly since purchase, exceeding all expectations and I will update this review should I see any issues with ongoing use. This is hands down a five-star item in my books and I would recommend.ProsYou can scan single or double-sided documents. This is great as I can avoid the need to flip to get the scan of a second side.Duplex printing.Faxing.Copying.Scan to pc-email features.You can setup an email to send print jobs to. (Emails, photos, word docs, excel docs, pdf docs, etc.) It literally is simple as opening up a new email, adding attachments, add in an email address for the printer and clicking send. Printer gets email from wherever you are (providing you have it connected to internet and setup) and the printer will print the docs. Great for those who need to print something remotely or from a device-pc that the printer was not actually setup on.Large 4.3” Touchscreen interface. You can see the icons and easily know what you are doing.Photo cartridges are easy to install.Can be connected numerous ways. Wifi, USB and ethernet.Is a quick unit considering the lower price. ($172 for the 8720 white version which is what I have.)(Up to 24ppm black and 20ppm color and holds 250 pages in the tray. The output tray will hold 150 pages.)Can scan to email and desktop. I can use the touchscreen on the printer to have a document scanned and saved to the desktop of my pc. (More than one pc can be setup for a scan to pc feature.)ConsNo dedicated tray for 4x6 photos. You need to empty the main paper tray and adjust the sliders for the 4x6 photo stock you put in.Little loud and action seems a little jerky vs. smooth.Ink is expensive. In short, you will spend up to $120 for FOUR XL cartridges. (Black, Cyan, Magenta andYellow.) Less than $100 if you are not getting xl sizes. If you get aftermarket brands, you can get 2 black and one of each color in size xl for around $60.NotesSeveral people have indicated the instant ink program works, however, has quirks. I do not use this feature as I would never want anything ordered automatically. Plus they indicate there are excessive pop-ups for instant ink.
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