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HP OfficeJet Pro 6978 All-in-One Wireless Color Printer, HP Instant Ink, Works with Alexa (T0F29A)
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
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Purchase options and add-ons
Brand | HP |
Connectivity Technology | Wi-Fi, USB, Ethernet |
Printing Technology | Inkjet |
Special Feature | Wireless, Mobile printing |
Color | black |
Model Name | OfficeJet Pro 6978 |
Printer Output | Color |
Maximum Print Speed (Color) | 11 ppm |
Max Printspeed Monochrome | 20 ppm |
Item Weight | 17.9 Pounds |
About this item
- Main functions of this HP color inkjet photo printer: copy, scan, fax, wireless printing, two-sided duplex printing and scanning, color touchscreen, automatic document feeder, Instant Ink ready so you'll never run out of ink, and more
- Easily print when and where you need to from your smartphone, tablet, or notebook PC; get convenient mobile printing options and mobile setup; connect the way you want to with Ethernet and wireless networking
- Ink delivered to your home: get your first 2 months free when you enroll in HP Instant Ink (optional) during printer set up; plans starting at $2.99 per month after the trial period, shipping and recycling included
- Built for business; produce fast professional-quality color for 50% less than lasers, save paper, and handle more tasks without slowing down
- HP OfficeJet Pro 6978 is ideal for the home office or small workgroups that need professional-quality, affordable color with powerful productivity and fast functionality
- Includes all features of HP OfficeJet Pro 6960 plus scan to email and other network functions for easy task management; duplexing document feeder for two-sided copying and scanning to complete tasks quickly
- Paper sizes supported: A4, Letter, 5x7 in, 4x6 in, Legal, 4R, L, Panoramic/10x30 cm, 10x15 cm, 10x15 cm plus tab, 13x18 cm, 4x8.5 in, 13x18 cm
- One-year limited hardware warranty; 24-hour, 7 days a week Web support
- This printer is intended to work only with cartridges with original HP chips or circuitry and will block cartridges using non-HP chips or circuitry. Periodic firmware updates will maintain the effectiveness of these measures. More at
Frequently bought together
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Important information
Legal Disclaimer
Expect professional-quality documents when you use Original HP printer ink and toner cartridges. Dependable performance, consistent page yields, and standout results are the norm – something the competition can’t match. With Original HP Ink and Toner cartridges, you can also avoid costly reprints and help ensure the flawless performance you expect from your HP printer.
From the manufacturer
At a glance
Main features
Functions, wireless, mobile printing, duplex, borderless printing
Additional features
Handle more business tasks
Compare HP OfficeJet Pro All-in-One Printers
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Customer Reviews
|
4.3 out of 5 stars
13,849
|
4.1 out of 5 stars
3,032
|
4.1 out of 5 stars
2,653
|
3.8 out of 5 stars
1,341
|
3.5 out of 5 stars
517
|
Functions
| Print, Scan, Copy, Fax | Print, Scan, Copy, Fax | Print, Scan, Copy, Fax | Print, Scan, Copy, Fax | Print, Scan, Copy, Fax |
Print speed (up to)
| 20 ppm black, 11 ppm color | 18 ppm black, 10 ppm color | 22 ppm black, 18 ppm color | 24 ppm black, 20 ppm color | 24 ppm black, 20 ppm color |
Auto 2-sided printing
| ✔ | ✔ | ✔ | ✔ | ✔ |
Auto document feeder
| 35-sheet, 2-sided | 35-sheet | 50-sheet, 2-sided | 50-sheet, 2-sided | 50-sheet, 2-sided |
Wired/wireless networking
| Ethernet, 802.11b/g/n | Ethernet, 802.11b/g/n | Ethernet, 802.11b/g/n | Ethernet, 802.11b/g/n | Ethernet, 802.11b/g/n |
Display (inches)
| 2.65 color touchscreen | 2.65 color touchscreen | 2.65 color touchscreen | 4.3 color touchscreen | 4.3 color touchscreen |
Dimensions (inches)
| 18.26 x 15.35 x 9.0 | 18.26 x 15.35 x 9.0 | 19.7 x 15.9 x 13.4 | 19.7 x 17.7 x 13.4 | 19.7 x 20.9 x 16.2 |
Input/output capacity
| 225 sheets, 60 sheets | 225 sheets, 60 sheets | 250 sheets, 150 sheets | 250 sheets, 150 sheets | 500 sheets, 150 sheets |
Looking for specific info?
What's in the box
Videos
Videos for this product
3:06
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Loading paper and alignment of printer
Sameer Ashraf
Videos for this product
1:34
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HP Wireless Printer - Great Features
Clean Living with Margaret LeDane
Videos for this product
0:39
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My Thoughts 2 Years After Buying The HP OfficeJet Pro 6978
✅ Wendy
Product information
Product Dimensions | 15.35 x 18.26 x 9 inches |
---|---|
Item Weight | 17.9 pounds |
ASIN | B01FS2W6I8 |
Item model number | OfficeJet Pro 6978 |
Customer Reviews |
4.3 out of 5 stars |
Is Discontinued By Manufacturer | No |
Date First Available | May 19, 2016 |
Department | unisex |
Manufacturer | HP |
Item Weight | 17.9 Pounds |
Max Input Sheet Capacity | 225 |
Sheet Size | 8.5 inch x 14 |
Wattage | 27 watts |
Warranty & Support
Feedback
Product Description
Manage your budget with professional-quality color at up to 50% less cost per page than lasers with the HP OfficeJet 6978 wireless printer. Connect a smartphone or tablet directly to the printer and easily print without a network. Print wirelessly, and share this all-in-one with other wireless-enabled devices. Set the pace for success with rapid print, scan, and copy speeds. Save paper and conserve resources—consume up to 50% less paper with automatic two-sided printing. Make scanning effortless and accurate. Never turn a page again when you need to scan two-sided documents.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of installation of the printer. They mention that the download and setup was a breeze. Some disagree on quality, performance, value, speed, print quality, connectivity, and color.
AI-generated from the text of customer reviews
Customers find the installation of the printer to be easy. They mention that the download and setup was a breeze, and the printer was well packed. They say the directions were good, and it included a quick start guide and power cable. They also say that the printer does what they need it to do without any issue. Customers also mention that it recognizes the printer very easily, and that the printing is clear and clean.
"...Download and setup was a breeze! You can use the provided disk instead but I didn't even remove it from the sleeve...." Read more
"...den, I use Tiny Fax on my phone for faxes and find it to be a simple, easy, low-cost method to send faxes the 2 or 3 times a year I need to send a..." Read more
"...The Instant Ink plan has been super-easy and convenient. The touchscreen is reasonably simple. This printer works like a dream!..." Read more
"...While it's frustrating the fact that the interfaces are all different, it's nice to know that Google Cloud Printing is fully functional and supported..." Read more
Customers are mixed about the quality of the printer. Some mention that it prints good-quality pages, while others say that it gives them a printer failure error that they can't clear. The problem occurs when they print, and it cancels any print job that's queued up.
"...all, although the installation process is a bit tedious the printer is really top notch, good printout quality, easy of use (once configured) and a..." Read more
"...UPDATE 1/21/17 - After a couple weeks I started having issues with this printer going offline spontaneously and the only way I could seem to get it..." Read more
"...So, on to the HP OfficeJet Pro 6978. The printer feels solid and not flimsy in any way. The set up was simple with easy to follow instructions...." Read more
"...HP website to register, to my shock, I found this to be an OLD OUT OF DATE printer. It took some time to find the proper software to use...." Read more
Customers are mixed about the performance of the printer. Some mention that it works well as a printer, works perfectly with the current cartridges, and airPrint works very well. However, others say that it can't work anymore, refuses to work, and has recently been having issues.
"...cable (unless you want to use the fax feature as well) and works so well wirelessly!-..." Read more
"...But the new HP Smart app is also extremely buggy and may not find the printer, even when you type in the IPv4 address of the printer directly into it..." Read more
"...It printed an alignment page and scanned it successfully, perfect on the first try. The software is easy to use and straightforward...." Read more
"...returned because it was so complicated to install and never actually worked...." Read more
Customers are mixed about the value of the printer. Some mention it's a well-made printer and a great value, especially on sale. They say it'll be a simple, easy, low-cost method to send faxes. However, others say that the standard cartridges are pricey and the ink is costing them too much.
"...it's bad while instead is a great plus and furthermore each cartridge is really affordable, HP support in my experience is awesome... so, hit the..." Read more
"...My only wish is that the ink cartridges were a little cheaper. I refuse to buy knockoff cartridges...." Read more
"...Tiny Fax on my phone for faxes and find it to be a simple, easy, low-cost method to send faxes the 2 or 3 times a year I need to send a fax...." Read more
"...A friend whose opinion I knew I could trust suggested this HP. The price was right (a little over half of what my nightmare had cost). So I got one...." Read more
Customers are mixed about the speed of the printer. Some mention that it's very fast, while others say that it is slow. The touch screen is responsive and not laggy, and it begins within seconds any print job received from HP Connect or HP Print and Scan. However, some customers also say that the scanner is not the fastest they've ever used, and the HP Printer Assistant software is slow, and that it guzzles ink faster than they can even really enjoy it.
"...- Printing is very fast and the print quality is excellent, even and especially with photos!-..." Read more
"...Now to my favorite part: scanning. While this device does not have the fastest scanner I've ever used, it is the best...." Read more
"...The printer receive data very quickly and it's able to print a regular color or black white document in just seconds, and the default regular..." Read more
"...And for the first few months of ownership it worked just fine. It printed faster and with better quality than the Epson WF-3620 that it replaced...." Read more
Customers are mixed about the print quality of the printer. Some mention that the duplex scanning feature from the ADF is excellent and hard to find in a printer with this size. They say that it can do automatic 2 sided scans, and that it prints scan copies. However, others say that for several hours the PCs could not print or scan to the devices. They also mention that they have had issues with trying to scan, and there is no Scan to Computer functionality for Mac OS.
"...AUTOMATIC DOUBLE SIDED PRINTING AND SCANNING. HALLELUJAH!..." Read more
"...UPDATE 10/18/2017: The out of paper message on my OfficeJet Pro 6978 went away after the printer was unplugged for a few months...." Read more
"...liking is the total full-duplex feature, meaning not only you can print 2 sides easily, but you can get 2 sided copies using the upper feeder...." Read more
"...There is no Scan to Computer functionality for Mac OS--you must activate the scanner from the Mac in either Image Capture or HP Easy Scan...." Read more
Customers are mixed about the connectivity of the printer. Some mention that it has good connectivity with WiFi and LAN built in, so it is easy to print over the network. However, others say that it had connectivity issues right out of the box. They mention that the scanner would randomly lose connectivity and wouldn't work again until the computer and printer were reconnected.
"...You will lose WiFi connectivity and none of your computer will recognize it as connected. Good news is that it can be easily fixed...." Read more
"...Wireless connectivity has been flawless. HP's app support and integration are way beyond my expectations...." Read more
"...mention that when connected to the network, it disconnects itself requiring restarting the network, restarting the computer, and resetting the..." Read more
"...Finally accomplished the software setup, then had a few problems with wireless but quickly resolved those...." Read more
Customers are mixed about the color of the printer. Some mention that the print is clear and the color is great, while others say that it struggles with a solid colored page and wouldn't print the colors right. Some customers also mention that it will only print in black and grayscale with their programs.
"...I find that it's very sensitive and accurate and also the display is crisp and beautiful!- AUTOMATIC DOUBLE SIDED PRINTING AND SCANNING...." Read more
"...The only page it struggled with was a solid colored page. The second to last pic is what printed, the last pic is what was on the computer...." Read more
"...The printer receive data very quickly and it's able to print a regular color or black white document in just seconds, and the default regular..." Read more
"...It printed page 2 in blue (now empty), 4-5 in red (empty now), and the rest in yellow...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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I have to say, so far I REALLY LOVE this printer! First of all, it was the easiest printer to set up EVER!! I mean, I truly couldn't believe it! I'm a gadget tech nerd (built my own PC) and was prepared to have to spend an hour getting it all unpacked, turned on, calibrated, set up on my network and also connected to my devices for wireless printing. That's what I'm used to. Set up of this printer BLEW MY MIND with how simple it was! Literally, you take it out of the box and remove all foam and plastic etc., plug it into the wall, press power, insert the ink (SO simple) and follow the instructions on screen to align the cartridges. Once it was aligned the touch screen informed me to go to hp.com/setup to download the drivers I would need. My computer/network automatically detected the printer and knew just what drivers I needed. Download and setup was a breeze! You can use the provided disk instead but I didn't even remove it from the sleeve. The one thing I would say about HP and their software is that they tend to over do it. My recommendation is to select the option that enables you to choose which additional programs you want installed instead of letting HP do it for you. I always get way more than I bargain for and end up uninstalling a lot of the "bloatware" programs that I don't use that just take up HD space like HP photo etc. I use photoshop. There is an option for just the basic drivers that you can select. Your printer will work just fine with those and you won't get blogged down with unwanted software. Either way works great though. I tried both. The driver setup took 5 minutes. Then I got on my iPhone and downloaded the HP ePrint app which IMMEDIATELY recognized and connected to my printer all on its own! You can use it to print from your photos, the web, email and the cloud. AWESOME!!! That was it! In about 12 minutes from the box I was completely set up, connect and printing!
Here are some other things I love about this printer:
- Fastest setup of any printer ever (yes I know I already mentioned this but it deserves repeating). No having to manually enter IP addresses or anything like that!
- Design is very sleek and modern. I love the all black with little color screen! It's pretty sexy as printers go!
- Small/slim profile. For everything this printer does and how well/quickly it does it, it really is quite small! WAY smaller than my old HP all in one!
- Touch screen is really high quality! I often get frustrated with touch screens at check out stands and elsewhere because they're not very sensitive to your finger or pressing down in one spot causing a neighboring button to be selected. That is NOT the case with this touch screen. I find that it's very sensitive and accurate and also the display is crisp and beautiful!
- AUTOMATIC DOUBLE SIDED PRINTING AND SCANNING. HALLELUJAH!
- Printing is very fast and the print quality is excellent, even and especially with photos!
- I LOVE that this printer only needs one cable (unless you want to use the fax feature as well) and works so well wirelessly!
- Printing from the app on my mobile devices is my new favorite thing
- Unlike my old printer, this guy is whisper quiet when it's printing. It's a little thing, but I live with an autistic 4 year old and a husband who sounds like he's calling in air support for a military strike when he talks on the phone so...sometimes the little things make a big difference!
- Scan quality is really fabulous!
Honestly, I rarely give 5 star reviews to things, but this printer really does deserve it, from price point to set up to functionality and features. I HIGHLY recommend this printer for all your in home office needs! And no, I didn't get it for free or at a discount. I paid full price for it and I would do it again! I hope this helps someone else who is looking for an office upgrade!
UPDATE 1/21/17 - After a couple weeks I started having issues with this printer going offline spontaneously and the only way I could seem to get it back online to was by restarting my computer. Around that time we also bought a Roku 4 and started having trouble with streaming. The signal was dropping all the time. I finally realized that it was because of our router, which, while a great work horse for many years, was getting seriously old in "tech years" and needed to be replaced. I bought a dual band Asus router and ever since I installed it we have not only had flawless streaming but the printer now stays "online" all the time! If you're having this issue with it going offline, I would look at your network setup before you blame the printer itself.
Reviewed in the United States on October 21, 2016
I have to say, so far I REALLY LOVE this printer! First of all, it was the easiest printer to set up EVER!! I mean, I truly couldn't believe it! I'm a gadget tech nerd (built my own PC) and was prepared to have to spend an hour getting it all unpacked, turned on, calibrated, set up on my network and also connected to my devices for wireless printing. That's what I'm used to. Set up of this printer BLEW MY MIND with how simple it was! Literally, you take it out of the box and remove all foam and plastic etc., plug it into the wall, press power, insert the ink (SO simple) and follow the instructions on screen to align the cartridges. Once it was aligned the touch screen informed me to go to hp.com/setup to download the drivers I would need. My computer/network automatically detected the printer and knew just what drivers I needed. Download and setup was a breeze! You can use the provided disk instead but I didn't even remove it from the sleeve. The one thing I would say about HP and their software is that they tend to over do it. My recommendation is to select the option that enables you to choose which additional programs you want installed instead of letting HP do it for you. I always get way more than I bargain for and end up uninstalling a lot of the "bloatware" programs that I don't use that just take up HD space like HP photo etc. I use photoshop. There is an option for just the basic drivers that you can select. Your printer will work just fine with those and you won't get blogged down with unwanted software. Either way works great though. I tried both. The driver setup took 5 minutes. Then I got on my iPhone and downloaded the HP ePrint app which IMMEDIATELY recognized and connected to my printer all on its own! You can use it to print from your photos, the web, email and the cloud. AWESOME!!! That was it! In about 12 minutes from the box I was completely set up, connect and printing!
Here are some other things I love about this printer:
- Fastest setup of any printer ever (yes I know I already mentioned this but it deserves repeating). No having to manually enter IP addresses or anything like that!
- Design is very sleek and modern. I love the all black with little color screen! It's pretty sexy as printers go!
- Small/slim profile. For everything this printer does and how well/quickly it does it, it really is quite small! WAY smaller than my old HP all in one!
- Touch screen is really high quality! I often get frustrated with touch screens at check out stands and elsewhere because they're not very sensitive to your finger or pressing down in one spot causing a neighboring button to be selected. That is NOT the case with this touch screen. I find that it's very sensitive and accurate and also the display is crisp and beautiful!
- AUTOMATIC DOUBLE SIDED PRINTING AND SCANNING. HALLELUJAH!
- Printing is very fast and the print quality is excellent, even and especially with photos!
- I LOVE that this printer only needs one cable (unless you want to use the fax feature as well) and works so well wirelessly!
- Printing from the app on my mobile devices is my new favorite thing
- Unlike my old printer, this guy is whisper quiet when it's printing. It's a little thing, but I live with an autistic 4 year old and a husband who sounds like he's calling in air support for a military strike when he talks on the phone so...sometimes the little things make a big difference!
- Scan quality is really fabulous!
Honestly, I rarely give 5 star reviews to things, but this printer really does deserve it, from price point to set up to functionality and features. I HIGHLY recommend this printer for all your in home office needs! And no, I didn't get it for free or at a discount. I paid full price for it and I would do it again! I hope this helps someone else who is looking for an office upgrade!
UPDATE 1/21/17 - After a couple weeks I started having issues with this printer going offline spontaneously and the only way I could seem to get it back online to was by restarting my computer. Around that time we also bought a Roku 4 and started having trouble with streaming. The signal was dropping all the time. I finally realized that it was because of our router, which, while a great work horse for many years, was getting seriously old in "tech years" and needed to be replaced. I bought a dual band Asus router and ever since I installed it we have not only had flawless streaming but the printer now stays "online" all the time! If you're having this issue with it going offline, I would look at your network setup before you blame the printer itself.
HP always provide great products for the price paid, and you can see that the printer is very well built, the display is very convenient and easy to read. The touch screen is very responsive, however at times I had few issues where I was trying to type 2 and was recording 1. But other than that the touchscreen is really useful especially if you do not plan to use it at all with a computer - something that can be accomplished easily and quickly.
If your goal is to set it up straightly as a wireless printer, do not do that immediately, there is a very big issue in the firmware shipped in the printer. You will lose WiFi connectivity and none of your computer will recognize it as connected. Good news is that it can be easily fixed. Be ready to have an ethernet cable instead and connect it to your router, then perform a network setup and turn off Wireless.
What you need is the included HP Web Server active, then log in into the web panel and from there trigger a software update. It will take about 5 minutes to complete, restart your printer, activate the WiFi and pair it to your WiFi Router, disconnect the ethernet cable and voila! You will be ready to use your printer everywhere in your small office or home.
The printer receive data very quickly and it's able to print a regular color or black white document in just seconds, and the default regular quality is really good for all purposes printouts.
You can obviously decide to print using photo paper and the quality of the printouts is astonishing, you won't expect such quality from a OfficeJet and I was a bit concerned but after printing a photo with both the DeskJet and the OfficeJet I can see that the difference is really really minimal, I may see that the DeskJet print a little bit sharper, but it's not something you'll notice unless you have a good eye or a magnifier in your hands.
Something that I am really liking is the total full-duplex feature, meaning not only you can print 2 sides easily, but you can get 2 sided copies using the upper feeder. That is a very nice addition and also you can scan double sided/multipage documents easily also using the upper feeder.
A difference I noticed between the OfficeJet and the DeskJet is that the software provided for this printer is bare-bone, nothing to scream about. The only mention I may have is the OCR, which is a nice addition but nothing really big. Also, the drivers and control panel design is really "office" oriented, there are not the same amount of options that you will find for a DeskJet. I know, I understand that HP meant all this to be easy-as-possible to avoid distractions to business-oriented-minds but it's also true that regular retail users and home users may buy this printer thinking about "home" usage... Maybe HP can learn and offer different drivers depending the situation, but this is not topic of this discussion.
It is important to underline I successfully configured this printer on a Mac, 2 Windows laptops, 1 Linux laptop, 1 ChromeBook and 2 Android devices. While it's frustrating the fact that the interfaces are all different, it's nice to know that Google Cloud Printing is fully functional and supported, and that I can print photos of my outdoor escapades from my android device and finding them already printed when I get home!
Inside the box you won't find an ethernet cable nor a usb cable, so if your plan is to connect to a router or directly to a computer via USB be ready to have such cables with you, also do not use the CD to install software to your computer because it's also outdated, once you got the printer connected and you are ready to install it, in your windows pc or macintosh, visit the following url [...] - Follow the simple instructions and you will get the all the required updated software. Notice: The printer itself will recommend this step from the display.
Another nice addition, not really useful but still an addition. This printer has sound, yes. Each action is accompanied by soft tone. In the eventuality that you don't like to listen any noise coming from the printer you can just disable sounds and activate also quiet mode, which will slow down the operations but will make the printer extremely quiet.
It has a FAX, I tried just once to send a fax to the office and process is really easy, straightforward. You can configure it to work on a dedicated fax line or sharing it with regular telephone line. If you select the second option, the printer I suppose will ring along with your phone but as I haven't received any fax, I cannot say how it rings. Being an HP product I suppose it will just work fine and as expected.
All in all, although the installation process is a bit tedious the printer is really top notch, good printout quality, easy of use (once configured) and a plethora of useful features make this a great catch, a printer you should buy for home or for your small office! Plus, it's an HP printer! Quality is assured, it uses 4 separate cartridges, which someone said it's bad while instead is a great plus and furthermore each cartridge is really affordable, HP support in my experience is awesome... so, hit the buy now button! It's the printer you need.
Top reviews from other countries
Reviewed in Mexico on March 2, 2020
The printer is good: Very fast, quiet, and good quality. Save paper with duplex printing or shoot out your documents quickly with single-sided printing. You can also replace the ink cartridges individually by CMYK colour, so you don't need to buy a whole new cartridge just because your yellow is out, for example.
The scanner is what blew me away: The ADF (automatic document feed) is extremely fast and so far I haven't seen it suffer from the typical problem of it pulling in multiple pages at a time -- a common issue with the Canons. Also, the ADF offers duplex scanning! The only negative is that the ADF is quite loud.
In terms of scanning software (at least for Mac), the HP Easy Scan software that is included is a bit lacking. Yes it works but it's not amazing. I bought VueScan for Mac, which is much more advanced and it works well with this device. And yes, it all works wirelessly, too -- printing and scanning.
The printer came with a CD to install onto computers and comes with ink which is nice.
Pros: easy set up
prints in great quality
scanner works very well
can print via. bluetooth
Printer is very slim
Cons:
Ive had it for over 2 months and haven't found anything bad yet
Of course, I took a more home friendly model since I wasn't planning to print 100+ sheets per day like at work.
Printing and scanning wise it works well. I can connect it wireless or scan the pdf into the USB.
However, these are some issues I've had problems with so far:
- I can't seem to scan directly to my laptop, even though it is connected in the same wireless network (still trying to figure this out)
- the printer is always offline for some reason now, but before it was fine and completely did well with the laptop (I have a feeling the wireless network is poor or when I used cc cleaner, it cleared some important cache? That's when their relationship broke down)
I still like it over all and the printing quality is just fine.
Will continue using HP printers. Also, I found the set up straight forward but the resonance was not.
I'll update once I figure out what's up with the laptop and the printer's issue.