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HP OfficeJet Pro 7740 Wide Format All-in-One Color Printer with Wireless Printing, Works with Alexa (G5J38A), White/Black

4.2 4.2 out of 5 stars 3,921 ratings

Sustainability features

This product has sustainability features recognized by trusted certifications.

Energy efficiency

Conserves energy compared to similar products.

As certified by
EPEAT EPEAT

EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.

Learn more about this certification

Certification Level

SILVER
Part of
Climate Pledge Friendly

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Eligible for Return, Refund or Replacement within 30 days of receipt
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Eligible for Return, Refund or Replacement within 30 days of receipt
  • This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
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This item is certified to work with Alexa
WORKS WITH ALEXA
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Purchase options and add-ons


About this item

  • Main functions of this all-in-one wide-format printer: copy, scan, fax, wide-format printing up to 11x17 inches, wireless printing, AirPrint, 2-sided duplex printing, color touchscreen, automatic document feeder, and more.Operating temperature: 5° to 40° C (41° to 104° F)
  • The power of your printer in the palm of your hand: The HP Smart app allows you to easily set up your printer, scan from your smartphone, order toner, and print from the cloud—such as iCloud, Dropbox and Google Drive
  • Up to 50% less cost per page than color lasers with fast print speeds up to 22 pages per minute black; support high-volume office printing with a paper input capacity of up to 500 sheets with two 250-sheet paper trays
  • Print, scan, and copy in standout color on a variety of paper sizes from letter to 11x17 inches; tap and swipe the color touchscreen, easily manage print, scan, copy, and fax jobs directly at the printer
  • Use Original HP 952 & HP 952XL ink cartridges for great result print after print; original HP ink prints up to 2x the pages as refilled cartridges
  • Ideal for professionals in small businesses who need to print high-quality documents and borderless, double-sided marketing materials up to 11x17 inches
  • Paper sizes supported: 3x5 to 11.7x17 inches

Frequently bought together

$289.99
Get it as soon as Wednesday, Apr 3
In Stock
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Important information

Legal Disclaimer

This printer uses dynamic security, which may be updated periodically by firmware updates. The printer is intended to be used solely with cartridges using an original HP chip. Cartridges using a non‐HP chip may not function or may cease to function. More at: www.hp.com/learn/ds

On-mode power consumption

37.0 watts

Visible screen diagonal

3" / 7 cm


From the manufacturer

 two-sided professional color high speed fast low cost per page wide format
print copy scan fax ADF mobile printing touchscreen paper capacity

At a glance

print scan copy fax wi-fi 802.11 smartphone tablet two-sided duplex 11x17

Main features

Functions, wireless, mobile printing, duplex, wide-format printing

ADF  high-yield cartridges tabloid scanbed Ethernet network scan to email high volume 2 paper tray

Additional features

Designed to meet high-volume, wide-format business needs

busy remote smart app productivity multitask on-the-go scanner copier timesaving

Compare HP OfficeJet Pro All-in-One Printers

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functions speed display dimensions size capacity sheets input output wired mono

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functions speed display dimensions size capacity sheets input output wired mono

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functions speed display dimensions size capacity sheets input output wired mono

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functions speed display dimensions size capacity sheets input output wired mono

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Customer Reviews
4.2 out of 5 stars
3,921
4.1 out of 5 stars
251
4.1 out of 5 stars
2,654
3.8 out of 5 stars
1,341
3.5 out of 5 stars
517
Functions
Print, Scan, Copy, Fax Print, Scan, Copy, Fax Print, Scan, Copy, Fax Print, Scan, Copy, Fax Print, Scan, Copy, Fax
Print speed (up to)
22 ppm black, 18 ppm color 22 ppm black, 18 ppm color 22 ppm black, 18 ppm color 24 ppm black, 20 ppm color 24 ppm black, 20 ppm color
Auto 2-sided printing
Auto document feeder
35-sheet, 2-sided 35-sheet, 2-sided 50-sheet, 2-sided 50-sheet, 2-sided 50-sheet, 2-sided
Wired/wireless networking
Ethernet, 802.11b/g/n Ethernet, 802.11b/g/n Ethernet, 802.11b/g/n Ethernet, 802.11b/g/n Ethernet, 802.11b/g/n
Display (inches)
2.65 color touchscreen 2.65 color touchscreen 2.65 color touchscreen 4.3 color touchscreen 4.3 color touchscreen
Dimensions (inches)
23.0 x 18.38 x 15.10 23.0 x 17.5 x 12.1 19.7 x 15.9 x 13.4 19.7 x 17.7 x 13.4 19.7 x 20.9 x 16.2
Input/output capacity
500 sheets, 75 sheets 250 sheets, 75 sheets 250 sheets, 150 sheets 250 sheets, 150 sheets 250 sheets, 150 sheets

Shop the HP 952 Ink Series

multipack 2-pack XL pages yield black tri-color original value enrollment subscription prepaid

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multipack 2-pack XL pages yield black tri-color original value enrollment subscription prepaid

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multipack 2-pack XL pages yield black tri-color original value enrollment subscription prepaid

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multipack 2-pack XL pages yield black tri-color original value enrollment subscription prepaid

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multipack 2-pack XL pages yield black tri-color original value enrollment subscription prepaid

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multipack 2-pack XL pages yield black tri-color original value enrollment subscription prepaid

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Customer Reviews
4.6 out of 5 stars
3,362
4.7 out of 5 stars
1,421
4.7 out of 5 stars
15,863
4.8 out of 5 stars
4,036
4.7 out of 5 stars
14,485
4.3 out of 5 stars
2,507
Description
Standard yield HP cartridges Standard yield HP cartridges High-yield HP XL cartridges High-yield HP XL cartridges Multiple cartridges per pack Monthly ink subscription plans
Page yield
Up to 1,000 pages Up to 700 pages Up to 2,000 pages Up to 1,600 pages C/M/Y: Up to 700 pages 50, 100 or 300 pages/month
Cartridge color
Black Cyan, Magenta, or Yellow Black Cyan, Magenta, or Yellow Cyan, Magenta and Yellow Black, Cyan, Magenta, Yellow
What's in the box
1 ink cartridge: Black 1 cartridge: C, M or Y 1 ink cartridge: XL Black 1 cartridge: XL C, M or Y 3 cartridges: C, M, Y Prepaid enrollment card
Multipacks available
Yes Yes Yes No Yes N/A

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HP OfficeJet Pro 7740 Wide Format All-in-One Color Printer with Wireless Printing, Works with Alexa (G5J38A), White/Black
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Price-19% $289.99
List:$359.99
$449.99$377.77-26% $419.00
List:$569.00
$429.99$329.98
Delivery
Get it as soon as Wednesday, Apr 3
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Wednesday, Apr 3
Get it as soon as Wednesday, Apr 3
Customer Ratings
Print Quality
3.9
4.2
4.1
4.0
4.1
4.3
Touch Screen
3.6
3.8
4.2
3.8
4.2
4.5
Value for money
2.9
4.0
4.0
3.6
3.9
Tech Support
2.9
3.5
2.7
3.1
Sold By
Amazon.com
Amazon.com
GA, SC, NC, AL, Free FedEx Overnight
Amazon.com
Amazon.com
Amazon.com
printer output
Color
Color
Monochrome
Color
Color
Color
printer technology
Inkjet
Inkjet
Laser
Laser
Inkjet
Inkjet
paper size
3 x 5 to 11.7 x 17, Letter, Legal, Executive, Statement, Envelope
3.5 x 5 to 8.5 x 14
Standard / Optional Cassette: 4.1 x 5.8 to 8.5 x 14 Inches / Multipurpose Tray: 3 x 5 Inches to 8.5 x 14 Inches
5 x 5 to 8.5 x 14
Up to 11 x 17
Up to 11 x 17
print media type
paper plain
paper plain, glossy photo paper, high resolution paper, envelopes, labels
paper plain
paper plain, glossy photo paper, envelopes, envelopes
glossy photo paper, card stock, envelopes, high resolution paper, paper plain
labels
max input sheets
500
250
250
300
350
250
connectivity tech
wired, wireless
USB
USB, Wi-Fi 802.11b/g/n, 10/100/1000 Base-T Ethernet (Network)
USB
Wi-Fi
Wi-Fi
compatible devices
PC, Laptops, Smartphones
PC, Laptops, Smartphones, Tablets
Smartphones
PC, Laptops, Smartphones
Smartphones, PC
Smartphones

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Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ]

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HP

HP OfficeJet Pro 7740 Wide Format All-in-One Color Printer with Wireless Printing, Works with Alexa (G5J38A), White/Black


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What's in the box

  • HP OfficeJet 7740 Wide Format All-in-One Printer
  • HP 952 Setup Black OfficeJet Ink Cartridge (~1000 pages)
  • HP 952 Setup CMY OfficeJet Ink Cartridge (~625 pages)
  • Power cord, Phone Cord, CD-ROM & Getting started guide
  • Product Description

    The HP OfficeJet Pro 7740 wide-format all-in-one printer prints, scans, and copies with standout color up to 11 x 17 inches (A3). Put your business's best foot forward with standout, high-quality color prints that cost up to 50% less per page than color lasers. Easily connect your smartphone, tablet, or laptop, and print from anywhere in your office.

    Sustainability features

    Sustainability features

    This product has sustainability features recognized by trusted certifications.

    Energy efficiency

    Conserves energy compared to similar products.

    As certified by
    EPEAT EPEAT

    EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.

    Learn more about this certification

    Certification Level

    SILVER
    Part of
    Sustainability features
    Climate Pledge Friendly

    Customer reviews

    4.2 out of 5 stars
    4.2 out of 5
    3,921 global ratings

    Customers say

    Customers are disappointed with the quality of the printer. They mention that the ink cartridges are defective and leak. They also report issues with print issues adding lines in a color image. Customers have mixed opinions on speed, print quality, size, connectivity, performance, value, and ease of use.

    AI-generated from the text of customer reviews

    398 customers mention253 positive145 negative

    Customers are mixed about the print quality of the printer. Some mention that it prints well, takes larger than standard paper, and is a fantastic printer that lasts a long time. However, others say that it does not allow printing at all, the cartridge is out of ink, and the print to e-mail is a joke.

    "...It is a bit big (physical size)... However, it does print quite well - AND - it will accept & print 11x17 tabloid size paper, so I can deal with the..." Read more

    "The printer came in good shape...." Read more

    "...I now have a message telling me the printed could not update the printing apps, but I just press ''OK'' and everything seems to be working just fine." Read more

    "...The blacks seem darker as well on the HP.* The flatbed scans more to the edge than my Brother printer did...." Read more

    220 customers mention131 positive89 negative

    Customers are mixed about the performance of the printer. Some mention that it works well, while others say that it no longer wants to work. Some say the printer won't install and the results are completely unusable.

    "had another HP printer before this one, worked great for years but I needed to print larger drawings so I stayed with HP. Works great" Read more

    "...Finally, this thing just quit working about 6 months ago. I probably ran 40 sheets a month out of it. It ended up being a waste of money...." Read more

    "...It also will not connect to a cell phone.Other than that everything else works well." Read more

    "...Print and Scan work wonderfully. Copy can do double sided to double sided output without any problem...." Read more

    198 customers mention128 positive70 negative

    Customers are mixed about the ease of use of the printer. Some mention that it was easy to set up, and the setup of this printer went very smoothly. They also say that the machine is relatively user-friendly and intuitive. However, others say that it's cumbersome to use, and that the initial setup was a little time consuming.

    "...Once the printer was unboxed, the set-up was very easy. Ran the power cable (to my UPS), and an Ethernet cable, for local network printing...." Read more

    "...The installation was a nightmare. HP wants the user to install over the web. Fine, except it cannot find the installation software to download...." Read more

    "...The online web management menus are very helpful. The web interface includes management, maintenance, and reporting. It's quite extensive...." Read more

    "...and removing all the protective tape, installing the included cartridges was fairly straight forward, although initially I got an error on the touch..." Read more

    165 customers mention86 positive79 negative

    Customers are mixed about the size of the printer. Some mention that the tabloid size is convenient for construction and design trades, and it can print on larger paper sizes. However, others say that it is very large and difficult to use.

    "...It can also automatically fit the document to the paper...." Read more

    "...It is a bit big (physical size)... However, it does print quite well - AND - it will accept & print 11x17 tabloid size paper, so I can deal with the..." Read more

    "...I don't see it hawked too broadly, but it will print tabloid borderless. Amazing feature." Read more

    "...tiny, under 3 inches diagonally and difficult to use because everything is so small. There is plenty of room for a decent sized screen...." Read more

    156 customers mention75 positive81 negative

    Customers are mixed about the value of the printer. Some mention that it works well and is a great value for the price, while others say that it's incredibly overpriced OEM cartridges and the ink will be expensive to replace.

    "...wizard thing that has a hard time finding the printer, pushes a bunch of extra garbage on you, and brings up an empty window at the end that..." Read more

    "...The print cartridges are reasonably priced. Not the best, but not bad. I use the XL version of the cartridges. They cost less per sheet...." Read more

    "...I probably ran 40 sheets a month out of it. It ended up being a waste of money. It is also a lot bigger than it needs to be in this day and age." Read more

    "...PROS: Price is reasonable (not including ink). Would I recommend? I just don’t know. Too bad." Read more

    102 customers mention57 positive45 negative

    Customers are mixed about the speed of the printer. Some mention that it's very fast with high quality, while others say that it was that slow.

    "...I think it is a great printer and it does print jobs quickly. This printer is not part of the HP instant ink program just for your information." Read more

    "...It did not print smoothly, but staggered through the entire print process. Had to return it, but I still wish it would have worked out." Read more

    "...Cartridges are readily available. Print speed is very fast with high quality...." Read more

    "...that we are used to on our phones. The response rate is sluggish...." Read more

    80 customers mention30 positive50 negative

    Customers are mixed about the connectivity of the printer. Some mention that mobile printing was a breeze using iPhone, iPad, and Android smartphone and tablets, while others say that it fails to connect when printing over the network.

    "...It also will not connect to a cell phone.Other than that everything else works well." Read more

    "...Cool!HP includes WiFi-Direct printing. That is, I can print directly from my phone without paying through the router...." Read more

    "...with Windows “finding” the printer, that is to say, software communication issues, not with the printer itself...." Read more

    "...and failure to connect when printing over the network...." Read more

    170 customers mention33 positive137 negative

    Customers are dissatisfied with the quality of the printer. They mention that the ink cartridges are defective and leak. They also report issues with print issues and system errors. Customers also mention that there is a defective driver. Overall, customers are disappointed with the performance of this printer.

    "...The ink was leaking but the printer required the bad cartridges in order to start so i ink all over because i would not expect the new non leaking..." Read more

    "...for the scanner is so thin and flimsy that I think it is broken every time I lift it. The product basically works, but is just horrible to use...." Read more

    "...One is that you have a driver conflict with a different printer...." Read more

    "...Amazingly, this printer is of low enough quality that it needs to be periodically rebooted...." Read more

    "Printer Offline" Is Usually NOT a Problem With the PRINTER
    5 Stars
    "Printer Offline" Is Usually NOT a Problem With the PRINTER
    I'm (re)writing this review in the hope that it may help some of the folks out there who have struggled with the "Printer is offline" error message in Windows without much success. One post I ran across in an online support group said he had tried three different 7740 units and all gave the same error message and that HP tech support was useless. I'm sure that's probably true. I struggled with the same issue after a new wireless installation and it came close to driving me nuts. I seriously thought about sending the printer back, but the fact that the online poster had tried three different units gave me pause. The likelihood of three identical machines all being hardware defective in the same exact way is pretty darn small.If you're lucky, the problem may be as simple as unchecking the "Use printer offline" box. Go to "Control Panel," "Devices and Printers," right click the HP 7740, click "See what's printing," then click "Printers" at the top of the next window and uncheck "Use Printer Offline." But if you're unlucky, like I was, "Use Printer Offline" won't be checked anyway. Don't panic. While I offer no guarantees that what I've written below will help and take no responsibility for any damage you may do to your setup trying to follow my advice, it may again be helpful for some people's situations, even for folks with a different printer.Let’s think about what “Printer Offline” really means. As many have said it doesn’t mean the printer is “off” or won’t print a test page from the control screen. What it means is that Windows can’t find it.There are at least two possible reasons for this. One is that you have a driver conflict with a different printer. You may not even think you have another printer installed, but because of how Windows operates you may.Another cause may be that Windows can’t find your printer where it thinks it should be because of how your router is assigning your printer’s wireless (IP) address. I suspect this is an even more common problem but has a fairly straightforward though involved solution.The LEAST likely cause is a hardware defect. As the example above shows, the likelihood that three identical units are all defective in the same way is practically nil. It is almost always a problem with Windows “finding” the printer, that is to say, software communication issues, not with the printer itself.OK – apologies for the length of this in advance.In the case of a driver conflict – which I had, unbeknownst to me – I found the conflict when I right clicked on "Printer Properties" in "Devices and Printers (in Control Panel)," and then clicked the "Ports" tab. There to my surprise was an HP driver installed for the HP Envy, even though I'd never had the Envy connected to this computer. (It was left over from cloning the boot drive from another OS.) The 7740 was listed as the default printer, but the Envy driver had the TCP/IP port and was “online.” The Envy seemed to be confusing the OS into thinking that the Envy should be online and the 7740 shouldn't be.The immediate solution there was to delete ALL the printer drivers (including the 7740) from the machine. (You can't delete MS XPS or Adobe PDF but that's OK.) You can try just deleting every printer listed in "Devices and Printers" by right clicking them and choosing "Remove Device," but you may need to use an uninstall program or go into the Windows Registry - which is NOT for novices. (Basically DON'T if you don't know exactly what you're doing and aren't prepared to reinstall your whole OS. Fair warning!) Deleting drivers isn't always easy, but again, the error message is probably not caused by a problem with the 7740 hardware itself. As other sites describe, I then manually reset the 7740 unit by unplugging it while it was still powered on, waiting 60 seconds, and plugging it in again. It powered on automatically.Once I did that, I reinstalled the 7740 drivers MANUALLY in "Devices and Printers" using the "Add Printer" button. (It's usually the best way to do a wireless printer install anyway.) The OS found the 7740 using the TCP/IP port (the TCP/IP connection - always best), and it all worked fine – for a time.That’s when I discovered the second likely cause for the “Printer Offline” error message. Even though I no longer had driver conflicts, Windows still often lost track of the wireless address (the IP address) of the 7740. Why would Windows do that? Let me explain.Modern routers assign IP addresses to any device that connects to your wireless network automatically by a protocol called DCHP. Before DCHP, routers assigned addresses the way you get a social security number: each person gets her own unique number and no one else has it. Good enough. But because there can be so many devices connected to a home network, and also because as devices turn off and on they disconnect from and then reconnect to the network, DCHP will REUSE addresses from a disconnected device for a NEW device that connects (or an old device that reconnects), even if a device that reconnects had a different address before. Or it may get an entirely new address. Whatever. This means that when your printer “goes to sleep” to save energy and thus disconnects from the network, when you go to wake it up to print something later, the DCHP router will give it a DIFFERENT IP address from the one it first had, but Windows, bless it, will still try to find the printer at its old IP address. And if it can’t, which it often can’t, Windows will conclude that your printer is “offline” and refuse your new print job. It’s the equivalent of the Post Office “Moved. No Forwarding Address.” (DCHP is fine for most devices but for whatever reason doesn’t play well with many printers.)Again, this isn’t the printer’s fault, though it is to some degree the manufacturer’s fault, since they don’t tell you how hard it can be to make a solid wifi connection for a printer to a network. “Just put your install CD in your CD drive and…” Yeah no.So how to fix? Well it can be intense but it’s been working for me for several days now, fingers crossed.First, go to your router’s admin program. It will have an address like 192.168.0.1 (Read the router manual.) Type the address into your browser (the periods are important). You’ll need the userid and password for the router, something like “admin” “admin1” depending on model. Check the manual.Go into your router IP address settings – maybe on a tab like "LAN settings" (manual will show). This tab will show the router’s starting IP address setting – the numerically lowest address the router will assign to a device – and the highest IP address setting – the highest numerical address a router will assign. These will typically be something like 192.168.0.2 and 192.168.0.255. See photo.Change the last three digits for the highest setting to any lower number – for simplicity’s sake say 250.Apply the change. Leave the router admin window open for now.Go to your printer’s settings screen on the 7740 and locate the printer IP address, again something like 192.168.0.xxx. Type that into a new window in your browser too.You’ll then get the 7740 internal settings screen in your browser window. Go to Networking, Wireless, and IPv4 addresses. Deselect “Automatic IP” or “DCHP” and select “Manual IP.” In the actual address space type in the first three segments of the numerical sequence you typed above, and then “251 (or 252 or 3 or 4)” for the last segment. See photo. Hit Apply/Save. Also, on the “Network” tab choose “Network Protocols.” “Check IPV4 Only” and “Apply.”Ok. A few more steps. Go back to your router window to the LAN settings page. If you’re lucky, your router will have a setting that lets you MANUALLY assign an IP address to a device. See photo. (Can’t help you here if you’re not.) Get your MAC address for your printer from the printer settings “General Summary” page. See photo. Type that address into the “New Device” or whatever space on your router manual assignment page. The IP address should come up automatically. See photo. Exit your router setup.Go back to your 7740 settings. Go to “Network” “Advanced Settings” “Microsoft Web Services.” Uncheck everything. See photo.Go back to HP 7740 in “Devices and Printers” and delete it by right clicking “Remove device.”Next go to “Add Printer” on the “Devices and Printer” page on the upper bar, and choose “Add network printer.” The wizard will search and should find the 7740 at the IP address you just assigned it, 192.168.0.251 or you can enter it manually. (Remember, use the first three segments that your printer settings panel says, not this example.)Go with “Use the current driver” or you may need to select the manufacturer and then the specific printer. No worries.When you get to “Print Test Page,” click it. Your page should print, your printer now has a PERMANENT IP address so Windows should never lose track of it again and thus should never say it is “Offline.”The reason this is so involved is why printer manufacturers don’t want to tell you to do all this to install a wifi printer. And in many cases they don’t need to. But in other cases they do.This is also called “setting a static IP address.” There are simpler procedures on the web but they didn’t work for me. “Howtogeek.com” and “linerarthoughts.co.uk” are the main sources if you run into difficulties. Again, when so many people are having the same problem it usually isn’t the hardware. Hope this helps. Please comment if you find mistakes. Best of luck!
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    Barb L
    5.0 out of 5 stars Yippieeeeeeeer
    Reviewed in Canada on July 31, 2023
    d
    1.0 out of 5 stars Este vendedor nunca mas........
    Reviewed in Spain on March 14, 2024
    Lancelin Sarah
    5.0 out of 5 stars ULTRA PRO
    Reviewed in France on November 27, 2023
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    Shobhit Singh
    5.0 out of 5 stars Quality is good
    Reviewed in India on August 17, 2023
    MC
    5.0 out of 5 stars Excellent all in one
    Reviewed in the United Kingdom on August 5, 2023
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