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HP OfficeJet Pro 7740 Wide Format All-in-One Color Printer with Wireless Printing, Works with Alexa (G5J38A), White/Black
Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
SILVERDelivery & Support
Select to learn moreAmazon.com
Amazon.com
- You will be able to track your Amazon order from point of shipping to your doorstep in your orders. If you need more help with tracking your package, please visit Track Your Package.
- Learn more
- This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Delivery & Support
Select to learn moreAmazon
Amazon
- You will be able to track your Amazon order from point of shipping to your doorstep in your orders. If you need more help with tracking your package, please visit Track Your Package.
- Learn more
- This item can be returned in its original condition for a full refund or replacement within 30 days of receipt.
Our specialist Customer Support for large items dispatched from Amazon is on hand to help with your order. Contact us via phone or chat 7 days a week.
Purchase options and add-ons
Brand | HP |
Connectivity Technology | wired, wireless |
Printing Technology | Inkjet |
Special Feature | Double Sided Scanning, Auto-Duplex, Energy Star, Touch Screen, Auto Document Feeder, Borderless Printing See more |
Color | White/Black |
Model Name | G5J38A#B1H |
Printer Output | Color |
Maximum Print Speed (Color) | 34 ppm |
Max Printspeed Monochrome | 22 ppm |
Item Weight | 42.9 Pounds |
About this item
- Main functions of this all-in-one wide-format printer: copy, scan, fax, wide-format printing up to 11x17 inches, wireless printing, AirPrint, 2-sided duplex printing, color touchscreen, automatic document feeder, and more.Operating temperature: 5° to 40° C (41° to 104° F)
- The power of your printer in the palm of your hand: The HP Smart app allows you to easily set up your printer, scan from your smartphone, order toner, and print from the cloud—such as iCloud, Dropbox and Google Drive
- Up to 50% less cost per page than color lasers with fast print speeds up to 22 pages per minute black; support high-volume office printing with a paper input capacity of up to 500 sheets with two 250-sheet paper trays
- Print, scan, and copy in standout color on a variety of paper sizes from letter to 11x17 inches; tap and swipe the color touchscreen, easily manage print, scan, copy, and fax jobs directly at the printer
- Use Original HP 952 & HP 952XL ink cartridges for great result print after print; original HP ink prints up to 2x the pages as refilled cartridges
- Ideal for professionals in small businesses who need to print high-quality documents and borderless, double-sided marketing materials up to 11x17 inches
- Paper sizes supported: 3x5 to 11.7x17 inches
- One-year limited hardware warranty; 24-hour, 7 days a week Web support
- This printer is intended to work only with cartridges with original HP chips or circuitry and will block cartridges using non-HP chips or circuitry. Periodic firmware updates will maintain the effectiveness of these measures. More at
Save on Quality Index Cards by AmazonBasics |
AmazonBasics Heavy Weight Ruled Index Cards, White, 3x5-Inch, 100-Count | AmazonBasics Ruled White Index Cards, 500-Count | AmazonBasics Ruled Index Cards, Assorted Neon |
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EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.
Important information
Legal Disclaimer
This printer uses dynamic security, which may be updated periodically by firmware updates. The printer is intended to be used solely with cartridges using an original HP chip. Cartridges using a non‐HP chip may not function or may cease to function. More at: www.hp.com/learn/ds
On-mode power consumption
37.0 watts
Visible screen diagonal
3" / 7 cm
From the manufacturer
At a glance
Main features
Functions, wireless, mobile printing, duplex, wide-format printing
Additional features
Designed to meet high-volume, wide-format business needs
Compare HP OfficeJet Pro All-in-One Printers
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Customer Reviews
|
4.2 out of 5 stars
3,921
|
4.1 out of 5 stars
251
|
4.1 out of 5 stars
2,654
|
3.8 out of 5 stars
1,341
|
3.5 out of 5 stars
517
|
Functions
| Print, Scan, Copy, Fax | Print, Scan, Copy, Fax | Print, Scan, Copy, Fax | Print, Scan, Copy, Fax | Print, Scan, Copy, Fax |
Print speed (up to)
| 22 ppm black, 18 ppm color | 22 ppm black, 18 ppm color | 22 ppm black, 18 ppm color | 24 ppm black, 20 ppm color | 24 ppm black, 20 ppm color |
Auto 2-sided printing
| ✔ | ✔ | ✔ | ✔ | ✔ |
Auto document feeder
| 35-sheet, 2-sided | 35-sheet, 2-sided | 50-sheet, 2-sided | 50-sheet, 2-sided | 50-sheet, 2-sided |
Wired/wireless networking
| Ethernet, 802.11b/g/n | Ethernet, 802.11b/g/n | Ethernet, 802.11b/g/n | Ethernet, 802.11b/g/n | Ethernet, 802.11b/g/n |
Display (inches)
| 2.65 color touchscreen | 2.65 color touchscreen | 2.65 color touchscreen | 4.3 color touchscreen | 4.3 color touchscreen |
Dimensions (inches)
| 23.0 x 18.38 x 15.10 | 23.0 x 17.5 x 12.1 | 19.7 x 15.9 x 13.4 | 19.7 x 17.7 x 13.4 | 19.7 x 20.9 x 16.2 |
Input/output capacity
| 500 sheets, 75 sheets | 250 sheets, 75 sheets | 250 sheets, 150 sheets | 250 sheets, 150 sheets | 250 sheets, 150 sheets |
Shop the HP 952 Ink Series
Learn more | Learn more | Learn more | Learn more | Learn more | Learn more | |
Customer Reviews
|
4.6 out of 5 stars
3,362
|
4.7 out of 5 stars
1,421
|
4.7 out of 5 stars
15,863
|
4.8 out of 5 stars
4,036
|
4.7 out of 5 stars
14,485
|
4.3 out of 5 stars
2,507
|
Description
| Standard yield HP cartridges | Standard yield HP cartridges | High-yield HP XL cartridges | High-yield HP XL cartridges | Multiple cartridges per pack | Monthly ink subscription plans |
Page yield
| Up to 1,000 pages | Up to 700 pages | Up to 2,000 pages | Up to 1,600 pages | C/M/Y: Up to 700 pages | 50, 100 or 300 pages/month |
Cartridge color
| Black | Cyan, Magenta, or Yellow | Black | Cyan, Magenta, or Yellow | Cyan, Magenta and Yellow | Black, Cyan, Magenta, Yellow |
What's in the box
| 1 ink cartridge: Black | 1 cartridge: C, M or Y | 1 ink cartridge: XL Black | 1 cartridge: XL C, M or Y | 3 cartridges: C, M, Y | Prepaid enrollment card |
Multipacks available
| Yes | Yes | Yes | No | Yes | N/A |
Compare with similar items
This Item HP OfficeJet Pro 7740 Wide Format All-in-One Color Printer with Wireless Printing, Works with Alexa (G5J38A), White/Black | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -19% $289.99$289.99 List: $359.99 | $449.99$449.99 | $377.77$377.77 | -26% $419.00$419.00 List: $569.00 | $429.99$429.99 | $329.98$329.98 |
Delivery | Get it as soon as Wednesday, Apr 3 | Get it as soon as Tuesday, Apr 2 | — | Get it as soon as Tuesday, Apr 2 | Get it as soon as Wednesday, Apr 3 | Get it as soon as Wednesday, Apr 3 |
Customer Ratings | ||||||
Print Quality | 3.9 | 4.2 | 4.1 | 4.0 | 4.1 | 4.3 |
Touch Screen | 3.6 | 3.8 | 4.2 | 3.8 | 4.2 | 4.5 |
Value for money | — | 2.9 | 4.0 | 4.0 | 3.6 | 3.9 |
Tech Support | 2.9 | 3.5 | — | 2.7 | 3.1 | — |
Sold By | Amazon.com | Amazon.com | GA, SC, NC, AL, Free FedEx Overnight | Amazon.com | Amazon.com | Amazon.com |
printer output | Color | Color | Monochrome | Color | Color | Color |
printer technology | Inkjet | Inkjet | Laser | Laser | Inkjet | Inkjet |
paper size | 3 x 5 to 11.7 x 17, Letter, Legal, Executive, Statement, Envelope | 3.5 x 5 to 8.5 x 14 | Standard / Optional Cassette: 4.1 x 5.8 to 8.5 x 14 Inches / Multipurpose Tray: 3 x 5 Inches to 8.5 x 14 Inches | 5 x 5 to 8.5 x 14 | Up to 11 x 17 | Up to 11 x 17 |
print media type | paper plain | paper plain, glossy photo paper, high resolution paper, envelopes, labels | paper plain | paper plain, glossy photo paper, envelopes, envelopes | glossy photo paper, card stock, envelopes, high resolution paper, paper plain | labels |
max input sheets | 500 | 250 | 250 | 300 | 350 | 250 |
connectivity tech | wired, wireless | USB | USB, Wi-Fi 802.11b/g/n, 10/100/1000 Base-T Ethernet (Network) | USB | Wi-Fi | Wi-Fi |
compatible devices | PC, Laptops, Smartphones | PC, Laptops, Smartphones, Tablets | Smartphones | PC, Laptops, Smartphones | Smartphones, PC | Smartphones |
Looking for specific info?
Product information
Product Dimensions | 18.38 x 23 x 15.1 inches |
---|---|
Item Weight | 42.9 pounds |
ASIN | B01JUCLLGK |
Item model number | OJP 7740 |
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #3,098 in Office Products (See Top 100 in Office Products) #18 in Ink Tank Printers #664 in Climate Pledge Friendly: Electronics |
Is Discontinued By Manufacturer | No |
Date First Available | August 26, 2016 |
Manufacturer | HP |
Country of Origin | China |
Item Weight | 42.9 Pounds |
Max Input Sheet Capacity | 500 |
Sheet Size | 3 x 5 to 11.7 x 17, Letter, Legal, Executive, Statement, Envelope |
Wattage | 1 watts |
Warranty & Support
Feedback
What's in the box
Product Description
The HP OfficeJet Pro 7740 wide-format all-in-one printer prints, scans, and copies with standout color up to 11 x 17 inches (A3). Put your business's best foot forward with standout, high-quality color prints that cost up to 50% less per page than color lasers. Easily connect your smartphone, tablet, or laptop, and print from anywhere in your office.
Videos
Videos for this product
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3 Year Customer Review HP OfficeJet Pro 7740
Em’s Finds
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MUST WATCH VIDEO!! Cannot live without this printer!!!!!
Mads
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HP OfficeJet Pro 7740 Wide Format All-in-One Review
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Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
SILVERCustomer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are disappointed with the quality of the printer. They mention that the ink cartridges are defective and leak. They also report issues with print issues adding lines in a color image. Customers have mixed opinions on speed, print quality, size, connectivity, performance, value, and ease of use.
AI-generated from the text of customer reviews
Customers are mixed about the print quality of the printer. Some mention that it prints well, takes larger than standard paper, and is a fantastic printer that lasts a long time. However, others say that it does not allow printing at all, the cartridge is out of ink, and the print to e-mail is a joke.
"...It is a bit big (physical size)... However, it does print quite well - AND - it will accept & print 11x17 tabloid size paper, so I can deal with the..." Read more
"The printer came in good shape...." Read more
"...I now have a message telling me the printed could not update the printing apps, but I just press ''OK'' and everything seems to be working just fine." Read more
"...The blacks seem darker as well on the HP.* The flatbed scans more to the edge than my Brother printer did...." Read more
Customers are mixed about the performance of the printer. Some mention that it works well, while others say that it no longer wants to work. Some say the printer won't install and the results are completely unusable.
"had another HP printer before this one, worked great for years but I needed to print larger drawings so I stayed with HP. Works great" Read more
"...Finally, this thing just quit working about 6 months ago. I probably ran 40 sheets a month out of it. It ended up being a waste of money...." Read more
"...It also will not connect to a cell phone.Other than that everything else works well." Read more
"...Print and Scan work wonderfully. Copy can do double sided to double sided output without any problem...." Read more
Customers are mixed about the ease of use of the printer. Some mention that it was easy to set up, and the setup of this printer went very smoothly. They also say that the machine is relatively user-friendly and intuitive. However, others say that it's cumbersome to use, and that the initial setup was a little time consuming.
"...Once the printer was unboxed, the set-up was very easy. Ran the power cable (to my UPS), and an Ethernet cable, for local network printing...." Read more
"...The installation was a nightmare. HP wants the user to install over the web. Fine, except it cannot find the installation software to download...." Read more
"...The online web management menus are very helpful. The web interface includes management, maintenance, and reporting. It's quite extensive...." Read more
"...and removing all the protective tape, installing the included cartridges was fairly straight forward, although initially I got an error on the touch..." Read more
Customers are mixed about the size of the printer. Some mention that the tabloid size is convenient for construction and design trades, and it can print on larger paper sizes. However, others say that it is very large and difficult to use.
"...It can also automatically fit the document to the paper...." Read more
"...It is a bit big (physical size)... However, it does print quite well - AND - it will accept & print 11x17 tabloid size paper, so I can deal with the..." Read more
"...I don't see it hawked too broadly, but it will print tabloid borderless. Amazing feature." Read more
"...tiny, under 3 inches diagonally and difficult to use because everything is so small. There is plenty of room for a decent sized screen...." Read more
Customers are mixed about the value of the printer. Some mention that it works well and is a great value for the price, while others say that it's incredibly overpriced OEM cartridges and the ink will be expensive to replace.
"...wizard thing that has a hard time finding the printer, pushes a bunch of extra garbage on you, and brings up an empty window at the end that..." Read more
"...The print cartridges are reasonably priced. Not the best, but not bad. I use the XL version of the cartridges. They cost less per sheet...." Read more
"...I probably ran 40 sheets a month out of it. It ended up being a waste of money. It is also a lot bigger than it needs to be in this day and age." Read more
"...PROS: Price is reasonable (not including ink). Would I recommend? I just don’t know. Too bad." Read more
Customers are mixed about the speed of the printer. Some mention that it's very fast with high quality, while others say that it was that slow.
"...I think it is a great printer and it does print jobs quickly. This printer is not part of the HP instant ink program just for your information." Read more
"...It did not print smoothly, but staggered through the entire print process. Had to return it, but I still wish it would have worked out." Read more
"...Cartridges are readily available. Print speed is very fast with high quality...." Read more
"...that we are used to on our phones. The response rate is sluggish...." Read more
Customers are mixed about the connectivity of the printer. Some mention that mobile printing was a breeze using iPhone, iPad, and Android smartphone and tablets, while others say that it fails to connect when printing over the network.
"...It also will not connect to a cell phone.Other than that everything else works well." Read more
"...Cool!HP includes WiFi-Direct printing. That is, I can print directly from my phone without paying through the router...." Read more
"...with Windows “finding” the printer, that is to say, software communication issues, not with the printer itself...." Read more
"...and failure to connect when printing over the network...." Read more
Customers are dissatisfied with the quality of the printer. They mention that the ink cartridges are defective and leak. They also report issues with print issues and system errors. Customers also mention that there is a defective driver. Overall, customers are disappointed with the performance of this printer.
"...The ink was leaking but the printer required the bad cartridges in order to start so i ink all over because i would not expect the new non leaking..." Read more
"...for the scanner is so thin and flimsy that I think it is broken every time I lift it. The product basically works, but is just horrible to use...." Read more
"...One is that you have a driver conflict with a different printer...." Read more
"...Amazingly, this printer is of low enough quality that it needs to be periodically rebooted...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Once the printer was unboxed, the set-up was very easy. Ran the power cable (to my UPS), and an Ethernet cable, for local network printing. Powered it up, installed the ink cartridges, and the unit went through its "maintenance" routine (first run), and then was ready to go. I initially had to install the genuine HP cartridges, but after its initial "maintenance routine", I installed the larger generic XL ink cartridges, which work fine.
I had a bit of trouble getting my office PC to load/install the Windows HP print driver (from the HP download site), but once that was done, the printer is working perfectly.
Overall, it's a very nice printer. Not sure why there are several negative reviews...
It is a bit big (physical size)... However, it does print quite well - AND - it will accept & print 11x17 tabloid size paper, so I can deal with the size.
I've set up at least 50 printers in my career. No other printer I've ever seen, including the other three HP printers I own have this problem.
Then, setting up the fax, it told me that I have the wrong telephone cable. What? It is a standard phone cable, with an RJ-11 jack on each end. It turns out that I can actually fax just fine - the software is messed up.
Loading 11 x 17 paper requires the user to expand the paper tray and when inserted, it sticks out a full three inches - HP doesn't show that in any of its product literature, of course, because it looks terrible and lets dust into the tray.
The LED touch screen is tiny, under 3 inches diagonally and difficult to use because everything is so small. There is plenty of room for a decent sized screen. The 8620 printer has a much larger screen and is very usable.
The lid for the scanner is so thin and flimsy that I think it is broken every time I lift it. The product basically works, but is just horrible to use. I really hate it and am not sure whether I will keep it or not.
Updated review. I tried to use the printer's scheduling firmware to turn it off at night on schedule, or after X hours of non-usage. The printer put out an error message that a telephone cord is attached to the printer and it would not accept faxes if it is powered off. Duh. It wouldn't print or copy either it if it powered off. I tried to contact HP support. They only offered Chat or Tweet. After the usual five minute delays between each question and having to repeat everything I wrote, because the bot or person simply puts "I understand that you ..., is that correct?" 30 minutes went by with nothing to show for it. I said that I need to speak with a person. The agent gave me a phone number which told me to go back to the web site. Eventually, after many attempts, I finally got through to a support person who said that there is no way to make the printer power down using the built-in features, if there is a phone line attached. That did it. I returned the printer to Amazon.
HP's support, as bad as it was, since the spin-off, is now even worse, and their products, as bad as they were, are now abysmally poor quality. I feel lucky to have such a bad experience right away, so that I could get my money back. The two "premium" laptops I bought from HP both had hinges break right after the warranty expired. I doubt that I will ever buy anything from HP again.
Top reviews from other countries
comes with 2 paper drawers, I'm using 1 for letter and 1 for legal size paper. both drawers close properly after loading. the glass scanner bed scans both letter and legal size paper, (which is great for my knitting patterns). the top loading paper feed is fast and efficient.
changing the ink cartridges is effortless, just push in the old cartridge (it pops out), pull it out, and push in the new cartridge until you hear a click noise. thats it all done.
compared to other printers i have used, the display screen is a bit small, but the instruction writing is a good size.
this unit comes with 4 ink cartridges, instruction sheet and a power cord. you have to separately purchase a cord to hook up to your computer.
well packaged in box with lots of styrofoam.
so far a great replacement for the HP OfficeJet Pro 8720 that i had.
Este vendedor AGEM-CZ tiene una posventa como si no existiera. Son checos con lo que eso conlleva en cuanto a tiempos de envíos, mensajes traducidos no se si por google o algo peor, nada empáticos con los clientes, un desastre. Una estrella y de milagro.
Le service client est parfait !
Prix le moins cher !
Cartouches inclus
/!\ Non compatible Instant Ink HP !
Order process was easy and speedy. The seller was really great, I had an issue over my delivery
Availability due to work, they were fantastic pulling the delivery date forward ensuring I had the printer in only 2 days keeping me informed at all times.
The all in one printer is brilliant - I read that the bottom (A3) tray remains protruding but to me, that really is no issue. I’ve simply cut a piece of card to cover the gap/exposed tray. Simply to ensure no dust gets into the machine. The printer is big but, I was pleasantly surprised that it’s slightly shorter in length than the one it’s replaced. The quality all round is superb from a great seller. So all highly recommended.