** DO NOT BUY THIS** THE WORST EXPERIENCE YOU COULD EVER IMAGINEI barely have the energy to write this but I'm doing it for my fellow TV seekers, because you should not have to deal with what I had to go through. I will really try and be brief because its just SO much to write about the entire ordeal.I ordered this TV and it was DOA. It weighs over 120 pounds and is not really possible to be moved alone. The box is absolutely enormous, good luck storing it even if you have a garage. Long story short, the TV uses a new remote design which uses IR infrared for the power button, but otherwise requires a bluetooth sync with the TV itself to function. The TV has only a single button on it, very hidden, to also control power. There are no other buttons whatsoever.Samsung screwed up and shipped bad firmware on some of the TVs, and also pushed that software out to some people who already own them, bricking the TVs. The problem manifests as an inability to pair the remote to the television, so what you will be left with out of the box after all the unpacking and setup (and wall mounting if you are really unlucky) is a television that asks you to choose a language after you power it on, but for which you cannot actually make a selection, because the remote cannot be paired to the television, because the firmware installed breaks the bluetooth controller inside the TV set itself.All you will see is the message "NOT AVAILABLE", over and over, no matter what button or combination of buttons you press (besides power). This is the telltale sign of this issue.I spent WEEKS going back and fourth with Samsung, while they tried all the steps their knowledgeless "techs" can read from their wiki on the other end of the phone in India. They have seen this problem before, and it is all over the internet, but because the TV is so large and hard to move they try them anyway, wasting your time and possibly running out your return time window.First, I was supposed to be sent a new remote to try, but a USB key arrived with new firmware on it instead.Then, when requesting the remote again, it didn't show up for a week, after which a call revealed they screwed up and didn't send it.It then took them another week+ to mail the new remote, which finally arrived, but did not fix the problem, because the problem is not the remote (which works on other TVs at BestBuy BTW), but the TV itself and the broken bluetooth controller.TO MAKE MATTERS WORSE, flashing the new firmware requires that you navigate the UI menus of the television to trigger the update, which you can't do if you don't have a working remote! A CRITICAL design flaw. Samsung confirmed to me there is no way to trigger the update any other way. Oh, and the one button on the TV itself (power) cannot be used to progress the menus because only power/channel/volume/source are available as selections, no affirmative "go/return/enter/accept" option.There is so much fail here, from the broken software, to the obviously ineffective QA, to the bumbling tech support, and in the end what they did was ship a HUGE, HEAVY item all the way around the world from Asia, only to brick it completely with bad software, and create a system which cannot be flashed to fix problems, and has a single point of failure. The level of fail is beyond measure....If you buy this and you have this problem, you will be so soooo angry and dissapointed, and even if you don't, you could get it in the future, as Samsung has shipped bad software before tha was installed automatically via auto update on the TV. Google it! See how people have been bricked overnight. It can't be fixed, and requires an in-person service tech or a return (if you still can!). What if you live in a rural area? GOOD LUCK!Absolutely DO NOT buy this.