This Lenovo computer works very well. It does everything my old computer does, you can download all the programs you want. The small windows icon in the bottom left corner turns the computer off or restarts. The reset button is the silver on/off button, you hold it down for 20 seconds to reset. The computer has to be off first for it to work. Also it works very well with a printer. You can add memory, it takes a micro SD card without an adapter. Office comes with it free for a year, after that it is $99.00 a year. I uninstalled office. It does come with Word Pad, which is just like microsoft word. I am posting a picture of Word Pad, it comes free with this pc. Also it has a file system for documents and picutes.You can also get another type of office program if you want to. Lenovo has up and down buttons which work better that having to scroll. The key board works well. Also this is a fast computer which was a nice surprise. This Lenovo comes with Microsoft Edge as the main browser, it works better than all of the others. You can use another browser if you want to. For set up, you plug it in first and follow the easy set up menu. You do not have to charge it first. Then go to the small windows icon in the bottom left corner click on it, then find the Lenovo settings and click on it. That will take about an hour and half to download. then add the SD card and it will come up under the Microsoft office files. Right click on it, click format and it will be added to the memory. You also need to go to the Lenovo settings to set up the settings you would like. These setting are for privacy and to decide which companies can turn on you camera! Also under programs the Adobe flash player has setting for companies to turn on your camera or to store info on your computer. You can change the settings to your liking. Also this computer has windows 10, which comes with a PDF system. I downloaded Adobe instead It works better and I kept Microsoft Edge. It comes with Windows defender, but I loaded my Norton security to use instead. I love this Lenovo computer it does everything I wanted and more. I got a portable disc drive to load programs. To play a DVD or CD you need an app. Update : A few months ago the windows 10 auto updates were downloading and installing many times a day. They would freeze my pc and shut down wi fi. It filled up the memory and I did not even have enough memory left to reset the pc. I deleted everything even programs, and nothing helped. When I first got this pc, I did call Lenovo to register my pc for the 1 year warrenty. I called them when the updates overloaded it and they sent me a flash drive to put it back to factory settings. It took 4 1/2 hours and it worked! Then I learned how to turn off the auto updates.To turn off auto updates / control panel / system & security / administative toos / services - open / window updates / right click properties - disable, Now everything works great.