So I went in to this skeptical as any typical person would be who is new to the robot vac scene. I felt that while it might be nice to have something that picks up lightly around the house so I don’t have to get the vacuum out every other day would be wonderful, and all while thinking that I was 100% prepared for all the typical rumors you hear when you see reviews of robot vacuums.
-The thing gets stuck.
-I can’t connect with it on my Wi-Fi.
-What good is this thing if I have to help it every single time I start it!
- I should have bought a Roomba they are known to at least work a little.
I went in to this purchase knowing I was probably going to be turned off by how awful and cheap it was since the price was in the cheap Chinese vacuum range of $219 I thought yep this was a bad impulse buy right off the bat.
TO MY SURPRISE; I feel that this was easily the best thing I have invested in since sliced bread… It hasn’t got stuck once (aside from one time where it ate a sock but that was on me), it has easily managed to clean all 800 square feet of my apartment with no issues and that’s with low pile carpet tile and high shag rugs everywhere. I feel that the app is easily the most basic and useful experience I have could have hoped for in this vacuum. I connected it without issues (must have been fixed in an update since everyone seems to be having a lot of these issues) it starts immediately with a tap of my phone, and cleans systematically which I love and really was the only reason I purchased this one since all others in this price range are random bop the wall for a few hours cleaning style which I hate.
One note that I should definitely add; it came with literally only a charging base and cable, no accessories and not even a physical manual, had to download the online one. Also before you start this bad boy make sure you update it however many times the app says too because I feel the reason my experience has been so great was because the app fixed a lot of known issues that I might have faced with this.
In the end though, her name is Neater and she keeps my apartment cleaner. That’s all I could ask for, and since I had to only pay around 200 for it I admit it was a complete steal because an equivalent Roomba or similar vacuum with intelligent cleaning, mapping to show you what all it got, scheduling for whenever, and gentle navigation or strong navigation (I set mine to gentle), would be easily 3 to 4 times the price I paid so I don’t see you buying a better option than this one and so far it has been a much needed and welcomed addition to the homestead.
FINALLY some issues I found but for the price can’t even come close to hurting this deal. The filter is thin and doesn’t feel like much, it is a weird cotton layer that I’m sure is great for catching dust (which this vacuum picks up like a champion), that could be better but for the price again, I’ll take it with a free one let alone not one at all lol. The lack of a cleaning tool is odd but again I’d say for the price they cut every corner they could without sacrificing on the experience of getting a quality product. Lack of a side brush, now I have never owned a robo vac so this is my first ever and I hear a lot of people like those brushes and after it cleaned a few times I can see why, while this thing will easily keep you from running the big vac for months it won’t perfectly clean the base of your walls, literally out like an inch or so from the wall if there is anything large except for dust then I doubt this vac will pick it up. This may be an issue for some but if I have to pay an additional 200 maybe even 300 more for that little feature I think I will live.
I have run this vacuum a total of one dozen times (12) and so far I had one issue where it ate a sock I accidently left out but it let me know and I rectified the situation in a timely manner. It cleaned up way more than I expected since it managed to get under beds and a few chairs that haven’t been moved in some time, but I love how it always manages to find a little more than I expect every run. If I could I would give this vac a 10 out of 10 stars but sadly amazon gives me only 5 to pick from, so if you’re in the market for a great robo vac experience that is smart and cleans efficiently then this is literally your only bet, I wouldn’t even waste the money on the others.
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Customer Review: Amazing digital boundary robot vacuum!
John H
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Love the robovac, but...
No complaints with the robovac itself, but Neato is cheapo with the battery. You only get a 50% capacity battery with your brand new purchase. It's like buying a printer and only getting a starter cartridge. Except you're paying a premium price for a robovac. When the battery died and I bought the replacement and received it, I was ready to return it because it was different than the original. The original was a flat battery and 2100mah. The replacement was triangular and 4200mah. After finagling it into the robovac and forcing the tab on the inside of the cover to pierce the new battery, it fit. All those years of having the robovac go back to the base and recharge before it could finish cleaning was a waste of time and money because this 4200mah battery should have come with it and gave me a much better experience. No more Neato products for me.
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Kevin
Have trouble updating. Floor plans and no go lines not available
Reviewed in Canada on April 30, 2023
Kevin
Reviewed in Canada on April 30, 2023
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