We have a small office (16 employees) and in our large conference room there are some occasions (however, not very often) where we need a conference phone in this Large Conference room, so that everyone on staff can be on the call. We've tried a couple different cheap solutions, none of which have worked well as due to the size of the room, and our table configuration (setup in a "U") nobody on the phone can hear the people at the far ends of the U shape.
That is where this phone came in and has worked well! With the four wireless mics that we can spread out across the tables, it picks up everyone nicely on our calls, and again considering how seldom we need that capability, the price point was perfect. Other solutions with multiple wireless mics on the market are easily $3,000-$5,000, as they require a mixer, controller, external speakers, etc. This unit fits the bill, and I read all the other reviews, some of which mentioned issues with the batteries in the wireless mics, so I purchased the extended warranty coverage as a safe guard on replacing those batteries as needed.
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This Item  VTech VCS704 ErisStation DECT 6.0 Conference Phone with Four Wireless Mics using Orbitlink Wireless Technology ,Black |  |  |  |  |  | |
| Price | $191.02 | -15% $236.70 List: $279.95 | -69% $79.99 New Price: $260.75 | -11% $224.99 Typical: $252.35 | $125.33 | -33% $401.32 List: $599.00 |
| Delivery | Get it as soon as Friday, May 3 | Get it as soon as Friday, May 3 | — | Get it as soon as Friday, May 3 | — | Get it May 2 - 3 |
| Customer Ratings | ||||||
| Easy to use | ||||||
| Sound quality | ||||||
| Value for money | ||||||
| Sold By | Amazon.com | Amazon.com | Tellia | Amazon.com | Tempest Keep Ventures | IPC-STORE✅ |
| telephone type | Conference Phone | Conference Phone | — | Cordless | landline | Corded |
| dialer type | Single Keypad | Single Keypad | Single Keypad | Single Keypad | — | — |
| power source | Corded Electric | Corded Electric | Corded Electric | Corded Electric | Battery Powered | Corded Electric |
| recording capacity | 8 hours | — | 16 minutes | 24 hours | 8 hours | 8 hours |
| material | Plastic | Plastic | Acrylonitrile Butadiene Styrene (ABS) | Plastic | Plastic | Plastic |
| answering system | Digital | Digital | — | Digital | Digital | Digital |
| conf. call capability | — | 3 way | 2 way | 3 way | — | 3-way |
| multiline operation | Single-Line Operation | Single-Line Operation | — | Single-Line Operation | Single-Line Operation | — |
Reviews with images
Great phone with serious battery problem
This is a great speakerphone with a serious flaw. The batteries in the units I have purchased are very poor quality and swell in less than a year. I am not sure if this is the result of a faulty charging system or cheap battery. The swelling causes the charging contacts to lose connection resulting in uncharged pucks. The swelling also makes it very hard to remove the battery cover. In addition this is a serious safety concern. I have 4 of these phones. They are all less than a year old and they all have this problem. I contacted Vtech and they sent me 16 new batteries. If you own this phone I strongly suggested you immediately check your phone and contact Vtech. You have a 2-year warranty, use it. I hope the new batteries fix the issue. If it is a fault with the charging system then there may be an inherent design flaw. People always replace the microphone pucks after using the phone. If they can't be left in the base then the phone loses a lot of its usefulness. I will measure the height of the batteries upon receiving them new week. I will then check the batteries again in a month or so and update the results.
Top reviews from the United States
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Reviewed in the United States on November 22, 2019
Reviewed in the United States on September 26, 2019
Reviewed in the United States on November 13, 2015
Great phone with serious battery problem
Reviewed in the United States on November 13, 2015
This is a great speakerphone with a serious flaw. The batteries in the units I have purchased are very poor quality and swell in less than a year. I am not sure if this is the result of a faulty charging system or cheap battery. The swelling causes the charging contacts to lose connection resulting in uncharged pucks. The swelling also makes it very hard to remove the battery cover. In addition this is a serious safety concern. I have 4 of these phones. They are all less than a year old and they all have this problem. I contacted Vtech and they sent me 16 new batteries. If you own this phone I strongly suggested you immediately check your phone and contact Vtech. You have a 2-year warranty, use it. I hope the new batteries fix the issue. If it is a fault with the charging system then there may be an inherent design flaw. People always replace the microphone pucks after using the phone. If they can't be left in the base then the phone loses a lot of its usefulness. I will measure the height of the batteries upon receiving them new week. I will then check the batteries again in a month or so and update the results.
Reviewed in the United States on November 13, 2015
Images in this review
Reviewed in the United States on November 28, 2018
Reviewed in the United States on January 9, 2017
Top reviews from other countries
BigRed001
Makes solid connections and provides great audio quality.
Reviewed in Canada on March 8, 2018Steve G
Excellent article Analogue pour conference audio
Reviewed in Canada on August 23, 2019