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Freedom Alert, Landline Personal Emergency Device, 2-Way Call with Family and Police for Home Safety, Device for Seniors and The Elderly
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Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
- 𝐀𝐓 𝐇𝐎𝐌𝐄 𝐏𝐑𝐎𝐓𝐄𝐂𝐓𝐈𝐎𝐍: You'll have peace of mind with this 2-way safety device that allows you to connect with 911 dispatchers or family with the click of a button. Communicate directly with emergency personnel or loved ones in the event of a medical or safety event.
- 𝐋𝐀𝐍𝐃𝐋𝐈𝐍𝐄 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐃: This at home device for seniors or those with a handicap uses your existing landline phone service to connect you with EMS personnel, police and fire as well as your family and friends.
- 𝐓𝐖𝐎 𝐖𝐀𝐘 𝐏𝐄𝐍𝐃𝐀𝐍𝐓: This Two-Way Voice Communication Pendant allows you to have full communication with loved ones or emergency workers who will dispatch professionals to your home to provide help and care. Seniors can wear this device or keep it on its mount for easy access.
- 𝐍𝐎 𝐌𝐎𝐍𝐓𝐇𝐋𝐘 𝐅𝐄𝐄𝐒: Unlike other types of emergency devices, there are no monthly fees required to operate this device. That means you can use it without interruption any time there is a problem at home.
- 𝐑𝐄𝐂𝐇𝐀𝐑𝐆𝐄𝐀𝐁𝐋𝐄: This handheld device is rechargeable which means you won't have to deal with replacing or purchasing batteries, which can lead to interruptions in service. The device also comes with a 24-hour battery backup.
Additional Details
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From the brand
Product Description
Product details
- Is Discontinued By Manufacturer : No
- Product Dimensions : 10 x 12 x 3 inches; 4 ounces
- Item model number : 35911
- Department : Special Needs Products -> Accessories
- Batteries : 1 AA batteries required. (included)
- Date First Available : October 2, 2001
- Manufacturer : LogicMark
- ASIN : B002IMW8O4
- Best Sellers Rank: #92,641 in Health & Household (See Top 100 in Health & Household)
- #75 in Health Alert & Monitoring Systems
- #5,032 in Sales & Deals
- Customer Reviews:
Important information
Legal Disclaimer
This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, ease of use, value, and quality of the personal care appliance. For example, they mention that it works well, the recharger works fine, and it takes about 10 minutes to set up. That said, they are happy with the sound quality, range, and ease of operation. Opinions are mixed on battery life.
AI-generated from the text of customer reviews
Customers like the performance of the pendant. They say it works well, takes out the middle man when calling, and works just like a speakerphone. The recharger works well and the unit even performs a self-test to make sure it's working properly. The mic and speaker inside the pendant work great, and it'll be very helpful and may be a lifesaver.
"...So the mic and speaker inside the pendant work great (and in tests we did the call quality is outstanding)...." Read more
"...This is not like that - it works everywhere equally well.BATTERY:A lot of reviews complain about the battery...." Read more
"...The instructions and menu prompts were clear. It works fine - just as advertised...." Read more
"...I looked at, but I was impressed by the features, design and positive reviews...." Read more
Customers find the personal care appliance easy to use and set up. They say the main console has simple instructions, good voice prompts, and commands. The product comes with instructions for installation that are not complicated to install. It takes about 10 minutes to set up and has worked beautifully. Customers also say the product is reliable and simple for an old person to operate. They like that the instructions are in large print and thorough.
"...First, we liked the fact that we could program it with a call sequence...." Read more
"...I can honestly say, I'm very pleased with the performance and ease of use of the Freedom Alert product. My dear mom is elderly and lives alone...." Read more
"...It was about as easy to set up as a product like this could be. The instructions and menu prompts were clear. It works fine - just as advertised...." Read more
"...The unit is easy to program, which you would normally need to do only once (unless the callee list should happen to change)...." Read more
Customers appreciate the value of the personal care appliance. They say it's well worth the money for safety and peace of mind. Customers also mention that the price is less than any subscription service out there.
"...This product is well worth the money for safety and peace of mind.UPDATE: The machine is easily transferable...." Read more
"...The purchase is a one time cost with no monthly fees of any kind...." Read more
"...near the base when they are alone, this is perfect and avoids the monthly subscription fees." Read more
"...This product has a "perfect" rating by me!And, a reasonable price too!" Read more
Customers like the quality of the personal care appliance. They say it is reliable, simple to operate, and gives them peace of mind. Some mention that it is a good device for a patient to call a care giver night or day, and that it helps ease their worry.
"...I am truly impressed by the quality as well as the fact that there is no maintenance or setting that can be overlooked...." Read more
"...It has proven reliable and is simple for her to operate, all she has to do is press the button on the pendant that she wears around her neck for..." Read more
"...best thing is that there is no monthly fee to use this and it is very reliable...." Read more
"...This unit has been good, reliable and easy to use." Read more
Customers like the sound quality of the personal care appliance. They say the sound is very clear, loud enough for their hard of hearing mother to hear, and adequate. They also say the call quality and volume of the pendant were fine. Customers have had no problem hearing Dad who doesn't speak very clearly.
"...The voice quality is good and the range was adequate for my purpose. However, I am forced to return it for the following reasons...." Read more
"...The quality of sound was excellent, range is more than I expected and the unit even performs a self-test to make certain you are within range and..." Read more
"...The sound has excellent clarity for both parties...." Read more
"...I was worried about that going into this but it's quite loud and even she can hear it." Read more
Customers like the range of the personal care appliance. They say it has an excellent range, covering a large house and beyond. Customers also appreciate the clear sound and the ability to recharge its own batteries. Overall, customers are satisfied with the product's range and features.
"...(and in tests we did the call quality is outstanding)...." Read more
"...Great range and clarity for the calls. The radio unit that you wear is small about the size of a tic-tac box but thicker...." Read more
"...The voice quality is good and the range was adequate for my purpose. However, I am forced to return it for the following reasons...." Read more
"...The quality of sound was excellent, range is more than I expected and the unit even performs a self-test to make certain you are within range and..." Read more
Customers find the operation of the personal care appliance to be easy. They say it is able to program three numbers to call, and up to four numbers to be programmed. Some customers also like that it has the option to program four separate numbers. Overall, customers are satisfied with the ease of operation and functionality of the product.
"...This one lets you call up to 4 people when my mom pushes on the devices blue button and makes sure the light comes on...." Read more
"...The main console has simple instructions, good voice prompts, and commands as well. We programed in 3 numbers and then 911...." Read more
"...my number into it (so easy to do) and it will allow you to program four numbers plus 911 too if you want to...." Read more
"...in programed sequence until someone responds, and has optional settings to also call 911 at the end of the sequence or straight to 911, if desired...." Read more
Customers are mixed about the battery life of the personal care appliance. Some mention that the rechargeable battery lasts a very long time, and the spare battery is kept charged. The device has a 24-hour battery back up in the event of a power failure. However, others say that the batteries went dead in the handheld part and needed to be exchanged. The battery life needs to be checked periodically.
"...The rechargeable battery lasts about 30 days and it comes with a spare battery inside the base unit that will always be charged...." Read more
"...And after a year or so of constant use, any battery needs to be replaced, so plan on buying one from the internet...." Read more
"...The pendant remote (carried by the senior) comes with two special LION batteries...." Read more
"...The battery in the pendant is rechargeable, and lasts more than 30 days between charges...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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First, we liked the fact that we could program it with a call sequence. If mom holds down the red button for two seconds it will first dial my sister. If she doesn't answer live, it then calls me. If I don't answer, it will try her neighbor across the street. And finally, if she can't reach any of us, it calls 911. When the call is answered it plays a pre-recorded message letting the answerer know that this is a distress call and then lets them talk to my mother. We loved the fact that it doesn't immediately go right to 911, which can avoid needless emergency calls if she accidentally triggers it. (But you DO have to hold the button down for 2 seconds to activate it, which helps avoid "misfires" from momentary accidental button presses.)
The second feature we love is that the pendant has both a microphone and speaker built into it. Some similar units have a smaller pendant but don't have a mic and speaker in it. They rely on a base unit that sits somewhere in the house and acts as a speaker phone. If the base was in the kitchen and my mother fell in the bedroom, the bathroom, or the sun porch, it would be impractical for her to yell loud enough for the base unit to hear her and she would not be able to hear the answerer speaking back to her. So the mic and speaker inside the pendant work great (and in tests we did the call quality is outstanding).
The rechargeable battery lasts about 30 days and it comes with a spare battery inside the base unit that will always be charged. The pendant will notify her when the battery is getting low, and when it does that, she just swaps the two batteries, putting the spent battery in the base unit to charge, and moving the charged battery from the base unit to the pendant. We rehearsed it all with her and she was able to do it no problem.
Note that this unit DOES require you to have a home phone (not a cell phone) for it to tap into. In a sense, it acts as a "smart cordless phone" on your existing home line. However, my mother DID recently switch from a traditional wired phone to an internet-based voice-over-IP (VOIP) internet-based phone and it works just fine with the VOIP line. So if your loved one has internet and no home phone, you could very inexpensively get them a VOIP phone line to tie this to.
Overall we are very satisfied with this unit. It's brought us all a lot of peace of mind. We thoroughly tested it and were able to verify that 911 could see her exact home address when it calls. Mom wears the pendant religiously, even placing it outside the shower on the floor when she showers (we talked through various scenarios such as shower falls, etc.). It's brought us a lot of peace of mind for a modest one-time investement.
This is very easy to install and program.
REASON TO BUY:
I can honestly say, I'm very pleased with the performance and ease of use of the Freedom Alert product. My dear mom is elderly and lives alone. I'm close by, and this unit means peace of mind for her and our family.
Like mom pointed out, if she falls, or has a problem, she'd rather call family to come over first. If 911 is called (it is automatically if she can't reach the four people we programmed in), they would have to break down the door to get in.
HOW WE PROGRAMMED IT:
Just for an idea: we programmed in our cell number, our office, another relative, then mom's next door neighbor (with permission of course). The machine calls each number in succession, if it gets a busy signal, or voice mail, it continues to the next number until it exhausts all possibilities, before calling 911.
EXPANDABLE:
The beauty of this product, is that you can expand it and add on other pendants, so that you can cover several people in one home.
HOW FAR AWAY IT WORKS:
I tested the unit out in the yard, in the bathrooms, and in each room of mom's 4 bedroom house. It even works across the street. You know how sometimes your cell phone doesn't work in some rooms? This is not like that - it works everywhere equally well.
BATTERY:
A lot of reviews complain about the battery. We've used it about a month. The battery needs to be put on the charger every few days (around once a week or so). It comes with one battery in the pendant, and one for the charger, so you always have a working unit. And after a year or so of constant use, any battery needs to be replaced, so plan on buying one from the internet. (Amazon comes to mind!)
WEIGHT:
It must weigh something, but it's so lightweight that it's not a factor. Mom puts it in her pocket, but it comes with a clip for belts, the neck, and wrist.
SUMMATION:
I'm going to purchase another unit for another relative in another home soon. This product is well worth the money for safety and peace of mind.
UPDATE: The machine is easily transferable. Mom passed away after a brief illness, and I took the machine over to my brother in laws. I installed it, and reprogrammed it with new phone numbers in about 5 minutes. I kept the book and the little box, so that helped with the process.
It takes a few minutes for the call to go through and it freak out my wife a little the first time.
All in all works great and you don’t have to get a third party involved and pay a subscription. Recommend highly.
Top reviews from other countries
Very satisfied with the product.
Now everything works well if the called person waits 2-3 seconds before dialling the 5
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