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T260 Premium Water DIspenserPrimo Water

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Primo Top-Loading Water Dispenser - 3 Temp (Hot-Cool-Cold) Water Cooler Water Dispenser for 5 Gallon Bottle w/Child Safety Lock, Black and Stainless Steel

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4.2 339 ratings

Color	Black/ Stainless Ste
Material	Plastic
Capacity	5 Gallons
Brand	Primo
Product Dimensions	10.8"D x 11.8"W x 36.5"H

About this item

COUPONS for Primo water included: $5 OFF a bottle of pre-filled exchange water + a FREE self-service water refill. Redeemable at thousands of retail locations nationwide.
No plumbing required.
3 WATER TEMPERATURES: On-demand ICE-COLD, COOL, and PIPING-HOT water so you can prepare your favorite beverages and instant meals in seconds.
BRRR / AHHH: Cools water to 39.2 degrees; heats to at least 188.5 degrees
SIMPLE: Elegant single-spout design.
DRINK UP: large 3-liter cold tank, 1-liter hot tank.
BPA-Free: Materials that come in contact with the water you drink are BPA-free certified.

Customer ratings by feature

Easy to clean

4.8

Easy to use

4.2

Flavor

4.0

Value for money

3.5

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Product Description


	Smart Touch 2.0	Smart Touch White	hTRIO White	Primo Plus	Primo Purified
	See Details	See Details	See Details	See Details	See Details
Customer Reviews	227	40	655	10	1,738
Loads from	Bottom	Bottom	Bottom
Water temps	2 - Cold/Hot	3 - Cold/Cool/Hot	2 - Cold/Hot
# Spouts	2	1	2
Touch or push button	Touch	Touch	Button
K-Cup Brewing			✓
3 gallon alkaline purified (2 pack)				✓
5 gallon purified (2 pack)					✓

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Product information

Color

Black/ Stainless Ste

Material

Plastic

Capacity

5 Gallons

Brand

Primo

Product Dimensions

10.8"D x 11.8"W x 36.5"H

Style

1 Spout

Weight

27.1 Pounds

Wattage

420 watts

Installation Type

Top Load

Access Location

Top

Number of settings

Upper Temperature Rating

197.6 Degrees Fahrenheit

Power Source

Lower Temperature Rating

39.2 Degrees Fahrenheit

Item Weight

27.1 pounds

Manufacturer

Primo

ASIN

B0081SOFZO

Item model number

601087-C

Customer Reviews

4.2 339 ratings

4.2 out of 5 stars

Best Sellers Rank

#291,465 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement)
#234 in Hot & Cold Water Dispensers

Is Discontinued By Manufacturer

Date First Available

January 30, 2011

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	This Item Primo Top-Loading Water Dispenser - 3 Temp (Hot-Cool-Cold) Water Cooler Water Dispenser for 5 Gallon Bottle w/Child Safety Lock, Black and Stainless Steel	Recommendations GOLDEN DEER Water Dispenser for 5 Gallon Bottle, Portable 5 Gallon Water Dispenser,Universal Water Dispenser for 2.5、3 and 5 Gallon Bottles USB Charging Water Bottle Pump	dummy GE Top-Loading Hot and Cold Water Dispenser \| 5 Gallon Water Cooler for Home or Office \| 2 Temperature Settings \| Taller 13" Dispenser Height \| Freestanding with LED Night Light\| Charcoal	dummy Mist Top Loading Water Cooler Dispenser, Hot, Cold & Room Temperature Water, Child Safety Lock, Holds 3 or 5 Gallon Bottles, Perfect for Home and Office Use Energy Star Approved - Black	dummy Mist Top Loading Water Cooler Dispenser, Hot, Cold & Room Temperature Water, Child Safety Lock, Holds 3 or 5 Gallon Bottles, Perfect for Home and Office Use Energy Star Approved - White	dummy EUHOMY Euhomy Self Cleaning Bottom Loading Water Cooler Dispenser, with UV Lights Stainless Steel Water Cooler for Home, Office, Living Room, 3 Or 5 Gallon Bottle，Black
	Buying options	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart
Price	—	-32% $13.58 List: $19.98	$209.00	-20% $135.33 List: $169.99	$135.99	$229.99
Delivery	—	Get it as soon as Thursday, May 16	Get it as soon as Thursday, May 16	Get it as soon as Monday, May 20	Get it May 17 - 21	Get it as soon as Thursday, May 16
Customer Ratings	4.2339	4.43,095	4.2120	3.868	3.868	4.466
Easy to use	4.2	4.6	4.5	3.0	3.0	4.5
Flavor	4.0	4.3	3.4	3.0	3.0	4.2
Value for money	3.5	—	3.6	3.3	3.3	—
Easy to dispense	—	4.4	—	2.8	2.8	4.2
Noise level	—	3.6	—	2.9	2.9	3.2
Sold By	—	G-Deer	Amazon.com	Amazon.com	ClearWater Filters	Amazon.com
capacity	5 gallons	5 gallons	5 gallons	5 gallons	5 gallons	5 gallons
power source	AC	Battery Powered	Corded Electric	Corded Electric	Corded Electric	Corded Electric
number of settings	3	1	2	2	2	1
access location	Top	Bottom	Top	Top	Top	Bottom
installation	Top Load	—	Freestanding	Freestanding	Freestanding	Countertop
style	1 Spout	British style	Top-Loading	Water Cooler	Top Load	Self-cleaning bottom loading

Customer reviews

4.2 out of 5

339 global ratings

How customer reviews and ratings work

Customers say

Customers like the performance, temperature and appearance of the water dispenser. For example, they mention it works great, keeps water cool and hot water perfect drinking temp. They appreciate the high-grade look and feel. That said, some complain about the leakage and ease of dispensing. Opinions are mixed on quality.

AI-generated from the text of customer reviews

72 customers mention60 positive12 negative

Customers like the performance of the water dispenser. For example, they say it works great, has no issues so far, and is small and does not take up a lot of room. Some mention that it's nice looking and has three temperatures of water.

"Works good so far." Read more

"Pros-Nice looking-Three temperatures of water-Is the type where you just place the bottle on and it stabs through the plastic...." Read more

"Works fine as advertised, no major complain so far. Only small issue is this unit is so small and dispensing area are set to be so low...." Read more

"Works great, easy to setup and easy to load...." Read more

59 customers mention45 positive14 negative

Customers like the temperature of the water dispenser. They say it holds up great, keeps the water cool, and provides hot, cold, and room-temperature water at their fingertips. The water heats and cools fast, and the hot and cold water functions work well.

"...Gets hot pretty quickly too. Easy to clean and install new jugs." Read more

"...But the hot water was really hot! Buttons were easy to push. (3) switched at the back were great (hot, cold, LED nightlight)...." Read more

"...It hold up great and keeps that water cool...." Read more

"The cold water is refreshingly cool, and the hot water is hot enough for quick oatmeal or instant coffee...." Read more

21 customers mention21 positive0 negative

Customers are satisfied with the appearance of the water dispenser. They mention that it looks high-grade, with some plastic parts. Some customers also say that it is pretty conservative and matches their stainless steel appliances.

"...Fairly attractive design and build qualityCONS:-..." Read more

"it looks very nice and features are good. I have only had for a couple of weeks and so far it is doing just fine...." Read more

"The unit works fine, and looks nice...." Read more

"The machine is working fine, as per our needs. Its slick, and looks good standing in a corner...." Read more

18 customers mention18 positive0 negative

Customers find the water dispenser easy to operate and setup overall. They say it's simple to install, and easy to load. Customers also mention that the buttons are easy to push.

"...Easy to take out from the box, no heavy lifting. Easy set-up! Had it plugged for only couple of minutes and water was cold already...." Read more

"...This made life so much easier!..." Read more

"...it's an improvement to my previous unit, as this one is easier to operate and setup overall, great bang for the buck!" Read more

"It was simple to install and easy to use...." Read more

13 customers mention13 positive0 negative

Customers appreciate the value of the water dispenser. They say it's a great buy, quiet, and stylish for its size and price. Customers also say it saves them money and time.

"...Overall this is a good product and not too bad of a price. I hope it lasts ten years like the last one." Read more

"...unit, as this one is easier to operate and setup overall, great bang for the buck!" Read more

"...This water cooler is "ok", and a decent value for what you pay. My main issues are as follows:-The no spill probe...." Read more

"...Although came with a bunch of coupons for water refills and filters 'Expired" a year and half ago." Read more

43 customers mention28 positive15 negative

Customers are mixed about the quality of the water dispenser. Some mention it's really awesome, holds up great, and is excellent, while others say it broke in under 2 months.

"...My kids love it also and it has made them want water more often. Water comes out pretty cold and the hot water gets very hot...." Read more

"...More of a "holder" than a dispenser, as the water stream is not all that robust. Maybe because I now use the spill resistant cap on the jugs?..." Read more

"...The dispenser itself was excellent. Easy to take out from the box, no heavy lifting. Easy set-up!..." Read more

"...It hold up great and keeps that water cool...." Read more

27 customers mention5 positive22 negative

Customers are dissatisfied with the leakage of the water dispenser. They mention that it leaks all over the floor, drips, and trickles. They also say that it's difficult to load a new bottle without spilling.

"Worked fine for a year then started leaking and now we cannot use it...." Read more

"...During this time of trying to get a hold of them the water began to poor out very slowly. It would take forever to get a glass of water...." Read more

"...If you aren't using a bottle with a no spill cap, water will go everywhere...." Read more

"Terrible product! We had it for 4 months and it started to leak. It ruined our hickory hardwood floors in our summer house. 11k in damage...." Read more

19 customers mention3 positive16 negative

Customers are dissatisfied with the ease of dispensing. They mention that the water dispenses quite slowly and is not always cold. Some say that the dispenser was slow to begin with and it started slowing down after a while.

"...it using a water jug without the plastic cap, and the water stream is still pretty slow; not much better if at all...." Read more

"...Not good.2. If the water flow gets noticeably slower, get one of those 4" "toothpicks" and insert it up the nozzle where the water comes..." Read more

"...Some have stated that it starts slowing down after a while...." Read more

"...They emailed me a manual right away, and let me know that slow dispersion of the water most often means the tip of the dispenser needs to be..." Read more

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Apdoromang Moham

Great purchase

Reviewed in the United States on March 18, 2024

Verified Purchase

Works good so far.

Helpful

Bob409

After 10 years of working perfectly, I'm ordering another, just in case!

Reviewed in the United States on September 3, 2014

Verified Purchase

After 10 years of working perfectly, I'm ordering another, just in case! It's hard to believe that anything will work perfectly for 10 years, but my Primo did - and it's still going! I just ordered another "just in case" anything happens to my old one in the future. I don't want to find out this model is no longer available. I like the top loading system using my Zero Water tank and filters.

After using it every day for 10 years, I discovered that every once in a while, you should give the Primo some maintenance. Duh.
1. Clean it every 3 months or so. Turn off the cooler and remove all water from the cooling tank, then pull out the white, plastic piece that sits in the tank, and wash all surfaces with a little vinegar and water. I don't recommend using bleach. It's tough to get rid of the bleach taste! If you never clean your water cooler, mold can collect on the inside tank surfaces. Not good.

2. If the water flow gets noticeably slower, get one of those 4" "toothpicks" and insert it up the nozzle where the water comes out. Put it up as far as it can go. Do this a few times and you should get the faster flow back. I think every once in a while, some foreign dirt will get lodged in the flow system.

3. If you're not going to use the Primo for hot water, don't turn on that switch. Still, every once in a while, pour out water from the hot and warm channels. You don't want water to just sit there forever.

One person found this helpful

Helpful

Ashley Haschemeyer

Quality Product & Life Saver for Rural Residents

Reviewed in the United States on November 8, 2015

Verified Purchase

We live in an area where the city water has failed their tests 3 years in a row... We are on constant boil order and it's frustrating! This made life so much easier! We don't have to worry about the toxins we're drinking, and the cold and hot functions make getting hot tea or a cold drink so easy. The 'compressor' or whatever you call it that keeps the hot/cold reservoirs up is so quiet, I don't even hear it. Right now we exchange our bottles at Walmart, but we are looking into delivery companies. Note this dispenser only stands about 3 foot tall - so unless you want to bend over a bit, I would suggest placing it on a sturdy/solid stand. It has a bracket on the back that you screw into the wall so it can't get pulled/knocked over. The drip tray is easy to pull out and clean, and for the most part the black is easy to keep clean. We have not noticed any considerable spikes in our electricity usage either.

One person found this helpful

Helpful

Lori Hayley

I loved it when i first got it and then about ...

Reviewed in the United States on January 12, 2015

Verified Purchase

I loved it when i first got it and then about 4 months in i started to notice that the entire unit was getting warm. Then it began to get hot, so I turned off the heater as I used it main for cold water but wanted hot tea so flipped in on and huge flame came from the back of it. I turned it off and spent the next few weeks trying to get hold of the company which seemed to not be open or so busy I could not get through. They advise you to go on line but you cannot email them or send on line questions so you are forced to wait on hold and if you work during the day this can be difficult. I know my boss does not want to pay me to be on hold for 30 to 45 minutes. During this time of trying to get a hold of them the water began to poor out very slowly. It would take forever to get a glass of water. I have been going through this for weeks and as i write this i have once again been on hold with them for 11 minutes, can't hold more then 15 as i need to get back to work and they are not open after work. I feel pretty let down that $165 down the drain in a few months.

I am adding to my original comments -- the company saw this review and without any issue replaced the unit. I was incredibly impressed with the quick customer service. Unfortunately, the same unit the same problems. After months the unit gets hot and it literally took 2.5 minutes to fill up one glass of water. There panel that opens to let the water out gets stuck. It is a default in this particular model. This time I contacted the company with no response at all. I need to buy another one- which makes me mad. I am on single income supporting 3 kids and just can't afford this but our water is so hard that I have to have one. good luck

This is addition. So the company finally replaced the unit with little issue which I appreciate but for the last two months the water will not come out cold or hot. Basically I might as well pour from the bottle. This model is not one I recommend. Replacing only bought me a little more time. I still have to buy a whole new one and they are not cheap

5 people found this helpful

Helpful

Hasida

Water Cooler

Reviewed in the United States on April 29, 2014

Verified Purchase

Pros
-Nice looking
-Three temperatures of water
-Is the type where you just place the bottle on and it stabs through the plastic. Much better than my old one that had a separate piece and almost always resulted in spilled water. (This isn't in the description but I took a gamble, I specifically did not want the kind with a separate piece for the top of the bottle)
-Quiet
-Has little lights to tell you when it is heating or cooling
-LED nightlight
-Safety lock on hot water.

Cons
-There is just one hole dispensing water, right in the middle and not under each button. Takes some time to get used to.
-Water seems to come out a little slow, but maybe that's just my imagination

I haven't tried the hot water yet, so I can't say much about how that works or how hot it is.

Overall this is a good product and not too bad of a price. I hope it lasts ten years like the last one.

One person found this helpful

Helpful

Mrs.James

I am satisfied with this water cooler

Reviewed in the United States on October 24, 2016

Verified Purchase

I am satisfied with this water cooler. Some have stated that it starts slowing down after a while. It did this with us too but my husband was able to fix this and we haven't had any issues since. It hold up great and keeps that water cool. The red tab for the hot water has a little safety latch so kids aren't able to push down and burn themselves on it. The only problem I have with this is that it is a little lower than I would like it to be therefore a tall person would have to bend down to to have the cup under the spout. I am 5'5" and I have to stoop a little but I've learned to just place my cup on the shelf and fill my water up to save me the hassle.

3 people found this helpful

Helpful

Top reviews from other countries

Dave Martyn

Solid but slow

Reviewed in Canada on August 15, 2014

Verified Purchase

Quality machine, nice size and look. Only issue is that it seems to pour water at half the speed of my previous coolers. Aside of the slower delivery, a good bang for your buck

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Primo Top-Loading Water Dispenser - 3 Temp (Hot-Cool-Cold) Water Cooler Water Dispenser for 5 Gallon Bottle w/Child Safety Lock, Black and Stainless Steel

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