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LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (Blue)

4.5 4.5 out of 5 stars 22,307 ratings
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Purchase options and add-ons

Brand LUXE Bidet
Mounting Type Wall Mount
Finish Type Polished
Material Plastic
Color Blue
Included Components Neo 320 bidet body, 1/2” x 1/4” 15-Inch-long cold water connection metal braided hose, 3/8” x 3/8” x 8mm hot water metal t-adapter, Neo 320 installation and user guide, 2 circular attachment plates with rubber gaskets, 15/16” x 15/16” x 1/2" cold water plastic t-adapter, 1/4” x 8mm 10ft-long hot water connection See more
Special Feature Adjustable
Handle Type Lever
Style Dual Nozzle

About this item

  • WARM WATER CLEANS BETTER – The NEO 320 features adjustable water temperature. The warm water offers both comfort and a better clean. Keep warm during the cold winter months or cool off when the weather heats up. Hot water is sourced from a sink connection.
  • DUAL WASH MODES – The rear wash sprays a stronger flow towards the rear. The feminine wash sprays a softer flow towards the front. The feminine wash also helps to keep you clean during monthly cycles and comes in handy for new or expecting mothers.
  • HYGIENIC PROTECTION – The guard gate is designed to shield the nozzles for your ultimate sanitary experience. The nozzles automatically retract behind the guard gate after each wash to ensure it is protected until your next use.
  • AN EASY HOME UPGRADE – Elevating your home with a luxurious element has never been easier. Includes ALL PARTS AND TOOLS to get your bidet up and running in minutes. Easily attaches to and detaches from any standard two-piece toilet.
  • 18-MONTH WARRANTY – Our world-class Customer Care team is always here to make sure you are 100% satisfied, so anytime you have problems or concerns about the products, we are just one call away. Register your bidet online and get an extended warranty.
  • It also has a feminine wash mode for a more delicate spray.
See more product details

Additional Details

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Customer ratings by feature

Temperature Control
4.4 4.4
Softness
4.2 4.2
Easy to install
4.2 4.2
Easy to assemble
3.9 3.9

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Product Description

Everything Included Out of the Box

Every LUXE Bidet box comes with all parts needed for installation.
1
2
3
4
5
NEO 320 Bidet Modes (Temperature Controls): Feminine Wash, Rear Wash, Self-Clean
U.S. Based Support and FAQs & Video Guides

LUXE Bidet Products

NEO 320 Blue

NEO 320

NEO 320 Plus Chrome

NEO 320 Plus

LUXE Toilet Seat

LUXE Toilet Seat

FEATURES

Retractable nozzles, protective guard gate, and built to fit most toilet setups.

FEATURES

Slide-in Installation, Advanced 360° Self-Clean Mode, and Lift-to-Clean Hinges.

FEATURES

Soft-close, quick-release, and designed to fit any bidet attachment.

WHY THIS

LUXE Bidet's original best-selling bidet.

WHY THIS

LUXE Bidet's innovative bidet with never-before-seen patented features.

WHY THIS

Seamlessly install with any bidet attachment or as a normal feature-packed seat.

Product information

Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
Product Warranty: For warranty information about this product, please click here [PDF ]

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LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (Blue)

LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (Blue)


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LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (Blue)
LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (Blue)
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Price$61.99-20% $47.99
List:$59.99
$44.95$61.99$44.98-42% $34.23
List:$59.00
Delivery
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Customer Ratings
Temperature Control
4.4
4.1
4.0
4.4
3.6
2.9
Softness
4.2
3.9
4.5
4.2
4.2
3.9
Easy to install
4.2
4.2
4.5
4.2
4.6
4.4
Sold By
Luxe Shop
DooLV
Eco Splash Company
Luxe Shop
Amazon.com
Amazon.com
material
Plastic
Acrylonitrile Butadiene Styrene
Plastic
Plastic
Plastic
finish type
Polished
Polished
Polished
Polished
Polished
White
mounting type
Wall Mount
Deck Mount
Wall Mount
Wall Mount
Wall Mount
Toilet Mount
number of handles
0
1
1
1
0
handle material
Ceramic
Stainless Steel
Ceramic
Ceramic
Brass
handle type
Lever
Knob
Lever
Lever
Lever
Knob
installation
Single Hole
Single Hole
Single Hole
Single Hole
Single Hole
Single Hole

Customer reviews

4.5 out of 5 stars
4.5 out of 5
22,307 global ratings

Customers say

Customers like the cleanliness and temperature control of the faucet. For example, they mention it's easy to install, and the water is warm. Some appreciate the ease of installation, and value. That said, some complain about the leaking. Opinions are mixed on quality and fit.

AI-generated from the text of customer reviews

2,206 customers mention1,957 positive249 negative

Customers find the installation of the faucet to be simple and intuitive. They mention that the controls are easy to use and the wrenches included are very helpful.

"...an unintended splashing by guests or kids, but the operation is simple and intuitive enough for anyone to figure out on their own, should they..." Read more

"...purchasing a bidet, I would recommend this one because of the easy install, easy controls, nozzle cleaning feature, & especially the additional hot..." Read more

"...All in all we cannot stop raving about it, we have no shame. Easy to use, easy to clean, and easy to install. We encourage our guests to use it...." Read more

"...from the bidet to your water service is also fairly quick and easy in most situations where the existing plumbing in the bathroom is not too ancient...." Read more

973 customers mention878 positive95 negative

Customers are satisfied with the cleanliness of the faucet. They mention that it is easy to install and keeps them super clean. They appreciate the multiple cleaning options and the fact that it does not require wiping.

"...I really like the nozzle guard that keeps the spray nozzles hygienic...." Read more

"...But once he installed it he was hooked. Not only does it clean you so well, the long run effects are even better. We have a septic and well...." Read more

"...But the best part is the new standard of hygiene that this provides for my wife and I. Before this we had upgraded to flushable wipes more than 8..." Read more

"...version is get one, installation is easy and it's highly effective at ridding bottoms of poo and parasites...." Read more

761 customers mention555 positive206 negative

Customers like the temperature control of the faucet. For example, they say it serves up hot and cold water, the water heats up almost instantly, and the adjustable temperature control is very accurate. Some love the fact that they can use warm water to clean their bum or use a little cooler rinse in.

"...easy controls, nozzle cleaning feature, & especially the additional hot water connection...." Read more

"...3. The temp is just right in the middle. The cold and hot water are even, making it pleasantly cool. I just leave that setting there...." Read more

"...I love the warm water feature and the adjustability on the water stream is great too.It’s a sturdy unit and fits as described...." Read more

"...Cons:* I was quite disappointed that the cold & hot water inlet connections (braided metal and white line) are plainly visible as you..." Read more

655 customers mention655 positive0 negative

Customers are satisfied with the value of the faucet. They mention that it is very inexpensive, worth every penny, and an affordable functional bidet product. They also say that it saves money on toilet paper and wet wipes.

"...All in all, I'm glad that such an affordable functional bidet product is available, and I do highly recommend that you try...." Read more

"...extremely slow rate, conserving our stock for months on end - this system saves money!..." Read more

"...It's very inexpensive...." Read more

"...7. You will save a TON of money on toilet paper. You will need ONE wipe to dry yourself, but that one wipe will be clean...." Read more

1,056 customers mention702 positive354 negative

Customers have mixed opinions about the quality of the faucet. Some mention that it's an extremely solid unit made of high quality materials, while others say that the fittings provided were of highquality and compatible with those in use on their toilet. The handle and valve inside feels very sturdy, while the plastic arm it is. However, some customers find the fitting so flimsy as to be almost impossible to install, while other customers say that it is alarmingly floppy.

"...I can only write how clean and refreshed I feel after each use, but you'll just have to experience that for yourself...." Read more

"...I will say that the return process was very quick, convenient, & extremely painless. I selected the option for UPS to come pick up my package...." Read more

"...the tiny roll of cheapo Teflon tape that came with the bidet was so flimsy as to be almost impossible to work with under the sink, and I ended up..." Read more

"...Not only does it clean you so well, the long run effects are even better. We have a septic and well...." Read more

346 customers mention106 positive240 negative

Customers have mixed opinions about the fit of the faucet. Some mention that it's a sturdy unit that fits as described, and it fits well on all types of seats. However, others say that the washer was flimsy and did not fit correctly when the t-adapter was tightened. Some customers also say that it will not fit every toilet, uses 5/16 poly tubing, and is an oddball size.

"...connect the toilet supply line to it because the line was rigid and too long to accommodate the added height of the T connector...." Read more

"...Unfortunately for me, the hot water valve was a tad too large, and would leak even at the tightest setting..." Read more

"...It doesn't require any extra floor space. I didn't need to enlarge the bathroom, open up the walls, or crawl under the floor...." Read more

"...Joy unit, this bidet's hot-water supply uses 5/16 poly tubing - an oddball size...." Read more

599 customers mention118 positive481 negative

Customers are dissatisfied with the leaking of the faucet. They mention that the hot water connection had a leak, and the trap door that covers the water jets keeps coming open.

"...when the screwed the adapter into the shut-off valve, and water would leak from this point...." Read more

"...installing the unit I thought the unit was faulty because it was leaking galore....turns out the problem was me.....I had not inserted the rubber..." Read more

"...This leakage was present in both units I received, and on two different hot water inlet valves, so you may have the same issue as well...." Read more

"...several hours later just before going to bed and there were still no leaks. However, in the morning, there was water all over the bathroom floor...." Read more

Good quality, good design, fair price, functional add-on bidet
4 Stars
Good quality, good design, fair price, functional add-on bidet
As a typical American, I would have few, if any, opportunities to encounter or use a bidet. But as a world traveler and former resident of Europe, I have had ample encounters with them in private homes and hotels. I always thought them to be a very civilized way of cleaning up the nether regions after using the toilet, but the only ones I had seen were either separate large fixtures next to the toilet or expensive ones integrated into the toilet.....my house does not have room in the bathrooms for the former, and I am too cheap to fork out for the latter. So the notion of having a bidet at home remained a vague and unfulfilled notion.Then I ran across the line of affordable and well-reviewed bidet attachments produced by Luxe Bidet, and decided that the "Neo 320" model was the one to get, since it is the only model having dual nozzles AND the ability to use hot water to achieve a warm wash. Luxe Bidet does make a similar model (Neo 250) with warm wash but only one nozzle, and two other models (Neo 180 & Neo 185) with two nozzles but only a cold water wash. The second nozzle produces a water stream more suitable for the needs of women, so if you are a male-only household you could maybe choose to select the model with a hot water connection but only a single nozzle. And the hot water connection that allows a warm water wash is of course best for comfort, especially if you have the need or desire to use the bidet for longer periods; that being said, the wash temperature from a typical cold water only bidet is really not too uncomfortable for quick utilitarian washes.The Neo 320 consists of a large plastic assembly that includes a control console that sticks out to the right of the toilet seat, a flat section that gets sandwiched between the top of the toilet bowl and the hinge for the toilet seat & lid, and the nozzle section that sticks down at the rear of the rim of the toilet bowl. Mounting this is easy, since it only involves removing two screws from your toilet (the two that hold the hinge to the ceramic bowl), placing the bidet assembly between the hinge and bowl, then reinserting the two screws. This is done using only a screwdriver, assuming your toilet uses the plastic wing nuts on the screws. The bidet assembly has two large rotating slotted disks, and by turning these to the correct positions the two screws can pass through the slots in the disks with the necessary distance between them, and with the nozzle section positioned correctly in front of the bowl rim. Pretty much any standard toilet with separate bowl and tank would be compatible with this bidet. My only criticism of all this is that the added thickness of the bidet assembly between hinge and bowl will raise the rear of the toilet seat by about 1/4", and this means that the rubber bumpers under the rear of your toilet seat will no longer rest on the top of the toilet bowl. Luxe Bidet sells add-on bumpers, but I think they should include these as part of the kit and not treat them as an accessory.The connection of the two water lines from the bidet to your water service is also fairly quick and easy in most situations where the existing plumbing in the bathroom is not too ancient. The bidet comes with a plastic T-adapter for tapping the cold water supply that feeds your toilet tank. The procedure is to turn the cold water supply shut-off valve below the toilet until it is fully closed, then place a bowl or pan or folded towel below the toilet tank, unscrew the cold water hose from the bottom of the toilet tank, screw the T-adapter to the bottom of the tank where the water hose was formerly connected, then connect the cold water hose to the bottom of the T-adapter. This is all done using just your fingers and a plastic wrench that comes with the bidet; no other tools are required. Finally, the bidet comes with a short length of water hose, complete with a braided stainless steel cover, to connect the side port on the T-adapter to the cold water inlet on the back of the bidet's control console; the included plastic wrench is used for these connections. Turn the shut-off valve back on, and verify that there are no leaks. You can stop here if you have no immediate plans to connect the hot water supply, and the bidet comes with a cap to cover its hot water port if you are not using it. Connection of the cold water should take less than 15 minutes, or much less time if you have everything handy and don't get distracted or run into complications.Connection of the hot water line to the bidet is basically the same as with the cold water feed, except it takes longer because the only accessible hot water feed in the bathroom is usually the one under the sink, which is hopefully next to the toilet, but in most cases less accessible that working under the toilet tank. If your bathroom is set up with the toilet and sink NOT adjacent, then you will have problems; the bidet does come with a fairly long hot water hose, allowing the toilet and sink to be separated by a few feet, but if they are far apart or on opposite sides of the room, you will probably need to do something more elaborate than what Luxe Bidet planned for in their design. Anyway, assuming good toilet & sink positions, you shut off the hot water feed under the sink, remove the short hose that goes up from the hot water shut-off valve to the faucet, and insert the included metal T-adapter between the shut-off valve and the existing sink hot water hose. If your sink is built into a cabinet, then you will need to drill a small hole in that cabinet to pass the bidet's thin plastic (polyurethane) hot water line through. One end of the bidet's hot water line comes pre-terminated with a fitting that screws onto the hot water inlet on the back of the bidet's control console, then you run the hose to your sink, cut off any excess length with a knife or scissors, and the free end of the hose presses onto the barbed fitting on the side of the metal T-adapter under the sink; a screw-on collar secures the hose so it will not come off of the adapter. Again, all these connections can be made using the plastic wrenches that come with the bidet; no other tools are required except for whatever you use to shorten the hose. Turn the hot water shut-off valve back on and check for leaks.Here is where I encountered my only difficulty. The included metal T-adapter for the hot water connection has a rubber washer inside that is supposed to mate up with the threaded fitting on the hot water shut-off valve, but on mine that washer kept shifting out of position or flipping up on its side when the screwed the adapter into the shut-off valve, and water would leak from this point. I took the T-adapter to the hardware store in hopes of finding some fitting that would improve this deficiency, but nothing they had would help. The plumbing 'expert' there thought that the rubber washer was not actually required given the style of shut-off valve fitting that I had, and he advised just using lots of Teflon tape on the threads where the T-adapter screws onto the shut-off valve, and after I did that there were no leaks. But I sent an email to Luxe Bidet technical support (have not yet heard back from them) asking if they have a better suggestion.So, about the bidet itself......There are two important parts, the nozzles and the control console. The two nozzles are spring loaded pop-up types, much like what you see with underground landscape sprinkler systems that are normally recessed but pop up when the water is turned on. On the bidet, the nozzles face downwards, so they 'pop-down' from their recessed hiding positions when they are needed. When recessed, the nozzles hide behind a hinged splash shield that is there to prevent anything entering the toilet bowl, be it from urination or defecation or other, from landing on the nozzles and fouling them in one way or another. You can open the hinged splash shield for inspection or cleaning, but normally it remains closed over the nozzles. There are two nozzles, and one is your 'everyday' general purpose bidet nozzle that is aimed right where the user's anus would be positioned, and the other is aimed a bit more forward and with a different pattern to the spray, for better use for feminine hygiene requirements.The control console has two knobs. The smaller rear knob has three positions for "Nozzle Cleaning", normal "Wash", and "Women". If you turn on the bidet while the knob is set to "Nozzle Cleaning", the nozzles do not extend and they simply have water running through them down into the toilet bowl. In the other two positions, one nozzle or the other will extend when you turn on the water and spray water at an angle upwards to the front. *****Note, if you have children or pets that might like to mess with the controls, they could quite possibly bump the control lever upwards while nobody is seated on the toilet, and thus the water stream will shoot out of the toilet and across the room, impacting that wall of whatever is in front of the toilet. Obviously this makes a mess, and if left on for an extended duration, could result in serious water damage to that area of your house. Luxe Bidet sells an accessory T-adapter to use in place of the plastic T-adapter under your toilet tank, and this metal adapter includes a shut-off knob that will prevent the cold water from spraying when it is turned to the OFF position. I see two problems with this 'solution'; first, that accessory T-adapter is only available for the cold water feed but not for the hot water feed, so you could still have the same calamity with hot water spraying out unchecked, and second, who wants to find that after they have dome their duty on the toilet that the water will not spray because you forgot to turn the water on under the toilet? My recommendation is that you avoid this product if your bathroom is open to children of a certain age or some kinds of pets.The larger front knob on the control console is actually more lever-shaped, and it functions just like a sink faucet control that can rotate and tilt, for controlling water temperature and flow respectively. If you have a water system that takes a long time for the hot water to start flowing from the sink, you can turn the selector knob to "Nozzle Cleaning" and then turn the lever to the warm position to get the hot water flowing without actually using the bidet, then change the selector to 'Wash' or 'Women' to start using the bidet with warm water.I find that the controls are easy to use and intuitive. It is easy to dial in the desired temperature and flow rate (and thus how hard the water stream impacts your posterior). In normal use, just a few seconds is enough to clean up after defecation, but you can use it for as long as you want or need. Since, unlike the higher end integrated bidets, there is no warm air dryer with this Luxe Bidet model, you still need to take one wad of toilet paper, or something else that is suitably absorbent, to blot your hindquarters before getting up from the seat.The build quality of this bidet seems quite good, although it is obviously made entirely of plastic (Luxe Bidet claims that the actual water valves inside the control console are made from ceramic, and are replaceable). The control console is not entirely rigid on its plastic stalk that extends from under the toilet seat, but since the control console knobs move easily, this is not a problem.I wish that Luxe Bidet had done a better job of arranging things so that the two water lines coming into the rear of the control console would be less visible. I thought they could have a single hose (with dual tubes inside) snake down from the control console to behind the toilet and then connect the cold and hot water lines up down there, out of sight. But as it is, the two water lines are very conspicuous, and Luxe Bidet cleverly omits those from the photos of their product shown on their website and on the product packaging.I also found that the tiny roll of cheapo Teflon tape that came with the bidet was so flimsy as to be almost impossible to work with under the sink, and I ended up using some slightly heavier Teflon tape that I already had on hand.The installation instructions are thankfully in clear English with lots of illustrations, although the quality of those illustrations vary from almost childish to very professionally drawn.Some dimensions:- The Control Console measures approximately 6.5" x 3.5", and the its center line is about 9.5" from the center line of the toilet bowl. This should allow the Control Console to be far enough from the outside edge of any toilet bowl to avoid a collision.- Luxe Bidet specifies that the maximum distance from your toilet bowl center line to the outside edge of the toilet bowl is 7.75". This makes sense because if you add that 7.5" + half the 3.5" width of the Control Console, you will get the 9.5" distance that I mentioned above, and in the case of such a wide toilet bowl the edge of the Control Console and the outside edge of the toilet bowl will just be touching.- Luxe Bidet specifies that using this bidet's adjustable slotted disks, you can adjust for distances ranging from 3.5" to 8.25" between the centers of the two screws that hold the toilet seat hinge to the toilet bowl.- Luxe Bidet specifies that your toilet needs to have at least 1" from the center line of the two hinge screws to the front of the toilet tank.- Luxe Bidet specifies that using this bidet's adjustable slotted disks, you can adjust for distances ranging from 1.25" to 3.5" from the center line of the two hinge screws to the inside edge of the toilet bowl rim, where the two nozzles will protrude down into the bowl.According to Luxe Bidet, all of their bidets have integral check valves to prevent backflow.Each bidet has an ID number (like a serial number), which they say you must submit the ID to them via their website in order to activate the free extended warranty; the product has a standard 18 month limited warranty. The warranty slip says that the extended warranty is 2 years, but it is not clear whether that means the standard warranty gets extended TO 2 years, or BY 2 years, i.e. 24 months or 42 months.Finally, I thought that I would repeat a bit of wisdom often used by recent converts to bidet use, when confronted by disbelieving skeptics. One version goes, "Suppose you are a manly man and you have some mud or something on your driveway, would you just smear it around with a wad of paper, or would you get our your pressure washer and clean it properly?". The other version goes, "Suppose you have a baby and after changing its diaper you find some poop on your hand or forearm.....would you just wipe it quickly with paper until you can't actually see the remaining poop, or would you wash it off with water?"
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Reviewed in the United States on August 31, 2014
When I received my bidet on Aug 25th, I was very excited because I never experienced one before & not only was it going to be my 1st time, but I was going to feel even more proud for being able to install it without any assistance. It was very simple, as I had everything I needed with the exception of a drill to bore a hole through the side of my sink cabinet for the hot water line. That in itself was no big deal. I had someone that would be over shortly with what I needed, but in the meantime, I just wanted to hook it up to give it a little test run. It was a little tricky as I needed to be careful to screw everything on secure enough to avoid leaking. I managed to get it just right. I tried it & it was amazing. I'd say that I played with it a handful of times before my company arrived to drill the hole in my cabinet. It worked perfectly until I hooked it back up & the water pressure turned to complete crap.....dunt...dunt....duuuuuuuhhhhhhh

This is what I learned. Due to no fault of the company, the product I received failed. I feel however that if you are a person with plumbing that you are not in the habit of turning on & off at the point of connection, then it would be a very good idea to let the water run through the lines prior to completing your connections to the bidet. Do not do this just one time either, but turn the water on then back off several times before connecting. I say this because I noticed there were small black flecks coming out of the bidet while I was running it until my 2nd attempt at connecting & the water nearly completely stopped. All it wanted to do afterwards was dribble out therefore making what was an awesome investment into your basic trash. Now I'm completely convinced that those little black flecks managed to accumulate in the unit preventing it from functioning properly & once that happened, there was no way to clear it out. Stick a fork in it, it's done.... : ' ( So yeah I felt like a very disappointed kid that just wanted to get on the fun ride & the moment it was my turn.......it broke. Needless to say after trying to play with the unit a few times to get it to work, in the end, it defeated me.

I had no choice but to jump back on here to begin the return/replacement process. Out of my disappointment though, I will say that the return process was very quick, convenient, & extremely painless. I selected the option for UPS to come pick up my package. They slapped a sticker on the side of the box, then took it away the very next day.....yeah I didn't have my bidet an entire day. I received it Monday evening, Aug 25th & had to return it Tues, Aug 26th. That really sucked.

Anyway, my story continues & does have a happy ending. I received my replacement bidet earlier than the estimated arrival date. I receive tracking notifications on my phone, so I was very happy to get the message that my bidet was handed over to my postal carrier & would be delivered today, Sat, Aug 30th & not Wed, Oct 3rd.....AWESOME!!!! Armed with my new knowledge, I did what I have now advised you to do & that was to connect the lines to the water supply then run the water through several times to clear them of the black flecks I noticed previously. Another thing that I did which I haven't already mentioned, was I shortened the hot water line to the desired length before connecting it to the sink adapter. You definitely want to do that because once you get that rubber hose on there, it's most likely not going to come back off. I tried it the 1st time.....it was on there for life. Once I took care of the water lines & managed to get my connections secure with no leaking, I turned on the bidet & it now works as it should.

I went through a few of the reviews before and after my purchase. Honestly, I understand some of the gripes. Sure the unit is plastic, but since I live alone & I generally take care of my things, I don't foresee this breaking on me anytime soon. I'm gentle. Besides, if it did break, I would definitely purchase another without hesitation. We'll see what happens 6mos down the line though as one reviewer stated a true review comes after you've had the product long enough to see how it holds up over time. Another reviewer had a gripe about being shot with cold water & stated that although you have the hot water connection, you still end up shocked by the cold as in most households, you do have to wait for your water to heat up. I'm not sure which unit type this reviewer had as I'm suspicious that some of these reviews may even come from different models, but the one I have is the one with the nozzle cleaning feature. I figured out the smart way to go about getting your water at the right temperature prior to use & that was to simply run it in nozzle cleaning mode on the hot water setting 1st. It's not rocket science, but it's really no different from how you may let your water run in the tub for a few minutes to get the temp right before turning on the shower. Now if you don't already do this, then I'm happy to have schooled you on this new way of doing your daily routine....hopefully everyone here does bathe daily....I don't generally like to make assumptions.

If you are seriously considering purchasing a bidet, I would recommend this one because of the easy install, easy controls, nozzle cleaning feature, & especially the additional hot water connection. I had to get this particular unit because the winters here get pretty frigid. Sure cold tap water in the winter is good for drinking, but not hitting you where the sun doesn't shine.....or well....isn't supposed to be shining. I don't judge.

I gave this product 5 stars because it is exactly what I expected. I don't believe you can take away a star because the unit is plastic as you are well aware of that that prior to purchase. I didn't take any stars away due to the malfunction of the 1st unit either because it was easily & quickly replaced. All I can say is that it's pretty awesome now & 6mos from now, should I remember to do so, I'll leave another review on how this item is doing, good or bad.

***I have made a new discovery, so this extra bit here is being added after my review above was already submitted. This applies to ladies only considering we have a little more to manage in our private area. I noticed that no one else has mentioned the fact that although there are only 3 settings for this bidet, you can actually use 2 of each of the settings simultaneously. Did anyone else discover this as well? Anyway, I'm not sure, but like I said, since it appears no one else has mentioned this in their reviews, I'm taking the liberty to mention it now. There are 2 separate nozzles that will come down depending which setting you have the unit on, wash or women. The wash setting is for the nozzle on the left & it's for both men & women of course because we all have an anus.....I hope. Now for the good part, the women setting applies to the nozzle on the right & it's clearly for the vaginal area. My discovery is this....should you turn your selection dial between settings, it will allow for both nozzles to come down simultaneously so that both the anus & vaginal area can be cleaned at once. I don't know if anyone else finds this cool or useful, but I love it and so just had to share that tidbit.

Thanks for reading!
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Reviewed in the United States on November 5, 2015
"Game Changer

If you're thinking about buying this, stop. Just do it.

Nice warm water and that fresh clean feeling. Mmmmm"

The above information was from my original purchase of the
Luxe Bidet Neo 320. What follows is the honest review I promised in exchange for a second (free)
Luxe Bidet Neo 320. I guess they saw my review and liked it so much they wanted to reward me. I don't generally like to see all the "I agree to write a (biased) review in exchange for a free product" when I'm researching a product, but to be fair I was already biased in favor of this product with almost a year of experience in its use.

Overall, the unit is of high quality and is a great price. The installation was easy with basic hand tools and some silicon thread tape, even running the hot water from the sink with the included hose (of which there is plenty).

The color of the unit is non-obtrusive and will match a wide variety of bathrooms.

The chrome handle feels sturdy and is very adequate. I have two very minor beefs with it though for my peronsal use. First, its a little on the pointy side, which is only problematic if you like to flush you toilette with your feet. I do this sometimes as a force of habit because of how I choose to flush public toilets... well, if you kick it barefooted... It hurts surprisingly a lot. To add insult to injury, you also just kicked it into full blast and you wind up with a face full of water. Number two (no pun intended), while the handle and valve inside feels very sturdy, the plastic arm it is attached to where it extends from the back of the bidet, where it is attached to the toilet... does have some flex. Just don't launch yourself off the pot using it. Again, I must stress how minor these gripes are.

The hardware tightens up nice and doesn't leak (assuming that you shell out the $1 required for any quality plumbing job for silicon tape).

So this thing is fairly well built, but does it work? Oh yes. It works wonders. Be gentle at first, though, the pressue goes up pretty high and can give you a vigorously clean feeling. Also, should you choose to install the hot water line, and you should, no doubt about it, be conservative at first until you know what your system is going to do, how hot it will get how fast, etc. You don't want to have to explain anything weird to the wife or to someone at the emergency room. A little tip, I find that mine heats up better when you crank the selector knob all the way to the "self cleaning" position and "hot," probably due to the interal arrangement of the valve components. So, I let it run in "self cleaning" mode for a moment before use and wait to feel the warm air rising up, then I carefully adjust the blast pressure to comfort.

Being kind of a germophobe myself, I have no delusions about what the "self clean" mode actually does. Not really anything. If you invite dopes over to your house, have weird house parties, or an uncle that blows up the toilet and it floods up to past the nozzles... needless to say, it wont be clean. Even after a 'self cleaning.' Otherwise, for personal and home use, the shielded and extending nozzles combined with the self rinsing mode will do fine to assuage the fears of all but the most germophobic individuals worried about blasting other peoples' pathogens into their holiest of holies.

There is even a 'feminine' setting, and while my girlfriend wont admit to using it, it does slightly change the direction of the spray and is more gentle. I don't have the necessary hardware to test it fully, but as a male, I can say that it serves double duty for a quick rinse of the dangly bits. Afterall, why have a device that helps to keep the worst part of you cleaner than everyone else's, but leave the other parts funky still?

The bottom line is this thing is great, especially if you're in an intimate relationship with a partner and you like to 'spontaneous'! If you're like me and you used to take 4 showers on some days, you're going to love this. This is the one thing the Europeans have right. Bidet all the way. You're not weird. Everyone else is. Quit being a dirty, nasty tree-killer and join what I like to call the Fresh Few.
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Top reviews from other countries

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Tansy Arrr
5.0 out of 5 stars Game changer!
Reviewed in Canada on January 30, 2024
Color: Rose GoldVerified Purchase
Don't know how I lived so long without this! I was apprehensive, but it's great. We didn't hook it up to the hot water, but the cold isn't shocking at all. Fairly easy to install. I've never felt cleaner, we ended up buying more for our parents houses, too.
Sayuri Tanizaka
3.0 out of 5 stars Produto com instruções claras
Reviewed in Brazil on September 21, 2023
Color: WhiteVerified Purchase
Ainda não o instalamos por uma questão de logística de instalação.
Gabo
5.0 out of 5 stars Excelente producto
Reviewed in Mexico on July 20, 2023
Mis roomies adoran tener este aparato de higiene.
Antonio
1.0 out of 5 stars piezas no compatibles con estándares españa
Reviewed in Spain on April 25, 2024
trae un flexo y 2 T una para el agua caliente y otra para la fría ,
fui a varias ferreterias para ver si se podia adaptar la t del agua caliente pero es una medida que no es estándar en españa como 3/8 1/2 1/4 y no se pudo poner y en el agua fría no se si la t se puede poner pero si quieres poner un flexo mas largo no entra bien en el bidé la medida de 1/4 que es la mas parecida.
como digo en españa no se encuentran en ferreterías las medidas de esas tuercas
Tomislav
4.0 out of 5 stars Gutes Produkt, aber beachten Sie die Anpassungen für den deutschen Markt
Reviewed in Germany on February 14, 2024
Color: WhiteVerified Purchase
Ich habe den LUXE Bidet NEO 320 kürzlich erworben und möchte meine Erfahrungen teilen. Zunächst einmal möchte ich betonen, dass dieses Bidet eine fantastische Ergänzung für jedes Badezimmer ist. Die Funktionen sind erstklassig, und die Möglichkeit, zwischen Warm- und Kaltwasser zu wählen, bietet eine flexible Nutzung.

Allerdings möchte ich darauf hinweisen, dass dieses Produkt primär für den amerikanischen Markt entwickelt wurde. Als ich versuchte, es an meine deutsche Toilette anzuschließen, stellte ich fest, dass einige Teile nicht kompatibel waren. Da deutsche Toiletten normalerweise in der Wand montiert sind und keinen externen Wasseranschluss haben, war ich gezwungen, das Bidet an mein Waschbecken anzuschließen. Dies erforderte zusätzliche Anpassungen und den Kauf von separaten Teilen.

Ein weiterer Punkt, den ich beachten möchte, betrifft den Warmwasserschlauch. Da er nicht den deutschen Standards entspricht, empfehle ich, einen deutschen Normalanschluss zu kaufen und den Schlauch auszutauschen, um sicherzustellen, dass alles reibungslos funktioniert.

Trotz dieser Anpassungen bin ich mit der Leistung des Bidets sehr zufrieden. Es ist einfach zu installieren und bietet eine gründliche Reinigung. Die selbstreinigenden Funktionen tragen auch zur Benutzerfreundlichkeit bei.

Insgesamt würde ich das LUXE Bidet NEO 320 empfehlen, jedoch mit der Einschränkung, dass potenzielle Käufer die Kompatibilität mit deutschen Toiletten berücksichtigen und möglicherweise zusätzliche Teile erwerben müssen.
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Tomislav
4.0 out of 5 stars Gutes Produkt, aber beachten Sie die Anpassungen für den deutschen Markt
Reviewed in Germany on February 14, 2024
Ich habe den LUXE Bidet NEO 320 kürzlich erworben und möchte meine Erfahrungen teilen. Zunächst einmal möchte ich betonen, dass dieses Bidet eine fantastische Ergänzung für jedes Badezimmer ist. Die Funktionen sind erstklassig, und die Möglichkeit, zwischen Warm- und Kaltwasser zu wählen, bietet eine flexible Nutzung.

Allerdings möchte ich darauf hinweisen, dass dieses Produkt primär für den amerikanischen Markt entwickelt wurde. Als ich versuchte, es an meine deutsche Toilette anzuschließen, stellte ich fest, dass einige Teile nicht kompatibel waren. Da deutsche Toiletten normalerweise in der Wand montiert sind und keinen externen Wasseranschluss haben, war ich gezwungen, das Bidet an mein Waschbecken anzuschließen. Dies erforderte zusätzliche Anpassungen und den Kauf von separaten Teilen.

Ein weiterer Punkt, den ich beachten möchte, betrifft den Warmwasserschlauch. Da er nicht den deutschen Standards entspricht, empfehle ich, einen deutschen Normalanschluss zu kaufen und den Schlauch auszutauschen, um sicherzustellen, dass alles reibungslos funktioniert.

Trotz dieser Anpassungen bin ich mit der Leistung des Bidets sehr zufrieden. Es ist einfach zu installieren und bietet eine gründliche Reinigung. Die selbstreinigenden Funktionen tragen auch zur Benutzerfreundlichkeit bei.

Insgesamt würde ich das LUXE Bidet NEO 320 empfehlen, jedoch mit der Einschränkung, dass potenzielle Käufer die Kompatibilität mit deutschen Toiletten berücksichtigen und möglicherweise zusätzliche Teile erwerben müssen.
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