Brand | LUXE Bidet |
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Recommended Uses For Product | Home |
Mounting Type | Wall Mount |
Finish Type | Polished |
Material | Plastic |
Color | Blue |
Included Components | Neo 320 bidet body, 1/2” x 1/4” 15-Inch-long cold water connection metal braided hose, 3/8” x 3/8” x 8mm hot water metal t-adapter, Neo 320 installation and user guide, 2 circular attachment plates with rubber gaskets, 15/16” x 15/16” x 1/2" cold water plastic t-adapter, 1/4” x 8mm 10ft-long hot water connection |
Special Feature | Adjustable |
Handle Type | Lever |
Style | Dual Nozzle |
Installation Type | Single Hole |
Model Name | Attachment Bidet |
Handle Material | Ceramic |
Spout Reach | 12 Centimeters |
Item Weight | 2.1 Pounds |
Series ID | Neo320 |
Warranty Type | limited |
Hose Length | 120 Inches |
Manufacturer | LUXE Bidet |
Part Number | Neo 320 |
Item Weight | 2.05 pounds |
Product Dimensions | 13.5 x 7 x 3 inches |
Item model number | BidetNeo320s |
Is Discontinued By Manufacturer | No |
Size | 13.5 x 7 x 3 inches |
Finish | Polished |
Item Package Quantity | 1 |
Special Features | Adjustable |
Batteries Included? | No |
Batteries Required? | No |
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LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (Blue)
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Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
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Learn more
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | LUXE Bidet |
Recommended Uses For Product | Home |
Mounting Type | Wall Mount |
Finish Type | Polished |
Material | Plastic |
Color | Blue |
Included Components | Neo 320 bidet body, 1/2” x 1/4” 15-Inch-long cold water connection metal braided hose, 3/8” x 3/8” x 8mm hot water metal t-adapter, Neo 320 installation and user guide, 2 circular attachment plates with rubber gaskets, 15/16” x 15/16” x 1/2" cold water plastic t-adapter, 1/4” x 8mm 10ft-long hot water connection See more |
Special Feature | Adjustable |
Handle Type | Lever |
Style | Dual Nozzle |
About this item
- WARM WATER CLEANS BETTER – The NEO 320 features adjustable water temperature. The warm water offers both comfort and a better clean. Keep warm during the cold winter months or cool off when the weather heats up. Hot water is sourced from a sink connection.
- DUAL WASH MODES – The rear wash sprays a stronger flow towards the rear. The feminine wash sprays a softer flow towards the front. The feminine wash also helps to keep you clean during monthly cycles and comes in handy for new or expecting mothers.
- HYGIENIC PROTECTION – The guard gate is designed to shield the nozzles for your ultimate sanitary experience. The nozzles automatically retract behind the guard gate after each wash to ensure it is protected until your next use.
- AN EASY HOME UPGRADE – Elevating your home with a luxurious element has never been easier. Includes ALL PARTS AND TOOLS to get your bidet up and running in minutes. Easily attaches to and detaches from any standard two-piece toilet.
- 18-MONTH WARRANTY – Our world-class Customer Care team is always here to make sure you are 100% satisfied, so anytime you have problems or concerns about the products, we are just one call away. Register your bidet online and get an extended warranty.
- It also has a feminine wash mode for a more delicate spray.
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Established in 2008 within sunny San Diego, California, our vision is to make home hygiene affordable and accessible to everyone.
Both our in-house product development and customer care teams are always in constant dialogue with our customers to create first-of-its-kind products, and ensure you have the smoothest installation experience.
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Product Description
Everything Included Out of the Box
LUXE Bidet Products
NEO 320 | NEO 320 Plus | LUXE Toilet Seat |
---|---|---|
FEATURESRetractable nozzles, protective guard gate, and built to fit most toilet setups. | FEATURESSlide-in Installation, Advanced 360° Self-Clean Mode, and Lift-to-Clean Hinges. | FEATURESSoft-close, quick-release, and designed to fit any bidet attachment. |
WHY THISLUXE Bidet's original best-selling bidet. | WHY THISLUXE Bidet's innovative bidet with never-before-seen patented features. | WHY THISSeamlessly install with any bidet attachment or as a normal feature-packed seat. |
Product information
Technical Details
Additional Information
ASIN | B00A0RX2UI |
---|---|
Customer Reviews |
4.5 out of 5 stars |
Best Sellers Rank | #1,016 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #8 in Bidet Attachments |
Date First Available | October 31, 2012 |
Warranty & Support
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This Item LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (Blue) | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $61.99$61.99 | -20% $47.99$47.99 List: $59.99 | $44.95$44.95 | $61.99$61.99 | $44.98$44.98 | -42% $34.23$34.23 List: $59.00 |
Delivery | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 |
Customer Ratings | ||||||
Temperature Control | 4.4 | 4.1 | 4.0 | 4.4 | 3.6 | 2.9 |
Softness | 4.2 | 3.9 | 4.5 | 4.2 | 4.2 | 3.9 |
Easy to install | 4.2 | 4.2 | 4.5 | 4.2 | 4.6 | 4.4 |
Sold By | Luxe Shop | DooLV | Eco Splash Company | Luxe Shop | Amazon.com | Amazon.com |
material | Plastic | Acrylonitrile Butadiene Styrene | — | Plastic | Plastic | Plastic |
finish type | Polished | Polished | Polished | Polished | Polished | White |
mounting type | Wall Mount | Deck Mount | Wall Mount | Wall Mount | Wall Mount | Toilet Mount |
number of handles | 0 | 1 | — | 1 | 1 | 0 |
handle material | Ceramic | Stainless Steel | — | Ceramic | Ceramic | Brass |
handle type | Lever | Knob | Lever | Lever | Lever | Knob |
installation | Single Hole | Single Hole | Single Hole | Single Hole | Single Hole | Single Hole |
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the cleanliness and temperature control of the faucet. For example, they mention it's easy to install, and the water is warm. Some appreciate the ease of installation, and value. That said, some complain about the leaking. Opinions are mixed on quality and fit.
AI-generated from the text of customer reviews
Customers find the installation of the faucet to be simple and intuitive. They mention that the controls are easy to use and the wrenches included are very helpful.
"...an unintended splashing by guests or kids, but the operation is simple and intuitive enough for anyone to figure out on their own, should they..." Read more
"...purchasing a bidet, I would recommend this one because of the easy install, easy controls, nozzle cleaning feature, & especially the additional hot..." Read more
"...All in all we cannot stop raving about it, we have no shame. Easy to use, easy to clean, and easy to install. We encourage our guests to use it...." Read more
"...from the bidet to your water service is also fairly quick and easy in most situations where the existing plumbing in the bathroom is not too ancient...." Read more
Customers are satisfied with the cleanliness of the faucet. They mention that it is easy to install and keeps them super clean. They appreciate the multiple cleaning options and the fact that it does not require wiping.
"...I really like the nozzle guard that keeps the spray nozzles hygienic...." Read more
"...But once he installed it he was hooked. Not only does it clean you so well, the long run effects are even better. We have a septic and well...." Read more
"...But the best part is the new standard of hygiene that this provides for my wife and I. Before this we had upgraded to flushable wipes more than 8..." Read more
"...version is get one, installation is easy and it's highly effective at ridding bottoms of poo and parasites...." Read more
Customers like the temperature control of the faucet. For example, they say it serves up hot and cold water, the water heats up almost instantly, and the adjustable temperature control is very accurate. Some love the fact that they can use warm water to clean their bum or use a little cooler rinse in.
"...easy controls, nozzle cleaning feature, & especially the additional hot water connection...." Read more
"...3. The temp is just right in the middle. The cold and hot water are even, making it pleasantly cool. I just leave that setting there...." Read more
"...I love the warm water feature and the adjustability on the water stream is great too.It’s a sturdy unit and fits as described...." Read more
"...Cons:* I was quite disappointed that the cold & hot water inlet connections (braided metal and white line) are plainly visible as you..." Read more
Customers are satisfied with the value of the faucet. They mention that it is very inexpensive, worth every penny, and an affordable functional bidet product. They also say that it saves money on toilet paper and wet wipes.
"...All in all, I'm glad that such an affordable functional bidet product is available, and I do highly recommend that you try...." Read more
"...extremely slow rate, conserving our stock for months on end - this system saves money!..." Read more
"...It's very inexpensive...." Read more
"...7. You will save a TON of money on toilet paper. You will need ONE wipe to dry yourself, but that one wipe will be clean...." Read more
Customers have mixed opinions about the quality of the faucet. Some mention that it's an extremely solid unit made of high quality materials, while others say that the fittings provided were of highquality and compatible with those in use on their toilet. The handle and valve inside feels very sturdy, while the plastic arm it is. However, some customers find the fitting so flimsy as to be almost impossible to install, while other customers say that it is alarmingly floppy.
"...I can only write how clean and refreshed I feel after each use, but you'll just have to experience that for yourself...." Read more
"...I will say that the return process was very quick, convenient, & extremely painless. I selected the option for UPS to come pick up my package...." Read more
"...the tiny roll of cheapo Teflon tape that came with the bidet was so flimsy as to be almost impossible to work with under the sink, and I ended up..." Read more
"...Not only does it clean you so well, the long run effects are even better. We have a septic and well...." Read more
Customers have mixed opinions about the fit of the faucet. Some mention that it's a sturdy unit that fits as described, and it fits well on all types of seats. However, others say that the washer was flimsy and did not fit correctly when the t-adapter was tightened. Some customers also say that it will not fit every toilet, uses 5/16 poly tubing, and is an oddball size.
"...connect the toilet supply line to it because the line was rigid and too long to accommodate the added height of the T connector...." Read more
"...Unfortunately for me, the hot water valve was a tad too large, and would leak even at the tightest setting..." Read more
"...It doesn't require any extra floor space. I didn't need to enlarge the bathroom, open up the walls, or crawl under the floor...." Read more
"...Joy unit, this bidet's hot-water supply uses 5/16 poly tubing - an oddball size...." Read more
Customers are dissatisfied with the leaking of the faucet. They mention that the hot water connection had a leak, and the trap door that covers the water jets keeps coming open.
"...when the screwed the adapter into the shut-off valve, and water would leak from this point...." Read more
"...installing the unit I thought the unit was faulty because it was leaking galore....turns out the problem was me.....I had not inserted the rubber..." Read more
"...This leakage was present in both units I received, and on two different hot water inlet valves, so you may have the same issue as well...." Read more
"...several hours later just before going to bed and there were still no leaks. However, in the morning, there was water all over the bathroom floor...." Read more
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This is what I learned. Due to no fault of the company, the product I received failed. I feel however that if you are a person with plumbing that you are not in the habit of turning on & off at the point of connection, then it would be a very good idea to let the water run through the lines prior to completing your connections to the bidet. Do not do this just one time either, but turn the water on then back off several times before connecting. I say this because I noticed there were small black flecks coming out of the bidet while I was running it until my 2nd attempt at connecting & the water nearly completely stopped. All it wanted to do afterwards was dribble out therefore making what was an awesome investment into your basic trash. Now I'm completely convinced that those little black flecks managed to accumulate in the unit preventing it from functioning properly & once that happened, there was no way to clear it out. Stick a fork in it, it's done.... : ' ( So yeah I felt like a very disappointed kid that just wanted to get on the fun ride & the moment it was my turn.......it broke. Needless to say after trying to play with the unit a few times to get it to work, in the end, it defeated me.
I had no choice but to jump back on here to begin the return/replacement process. Out of my disappointment though, I will say that the return process was very quick, convenient, & extremely painless. I selected the option for UPS to come pick up my package. They slapped a sticker on the side of the box, then took it away the very next day.....yeah I didn't have my bidet an entire day. I received it Monday evening, Aug 25th & had to return it Tues, Aug 26th. That really sucked.
Anyway, my story continues & does have a happy ending. I received my replacement bidet earlier than the estimated arrival date. I receive tracking notifications on my phone, so I was very happy to get the message that my bidet was handed over to my postal carrier & would be delivered today, Sat, Aug 30th & not Wed, Oct 3rd.....AWESOME!!!! Armed with my new knowledge, I did what I have now advised you to do & that was to connect the lines to the water supply then run the water through several times to clear them of the black flecks I noticed previously. Another thing that I did which I haven't already mentioned, was I shortened the hot water line to the desired length before connecting it to the sink adapter. You definitely want to do that because once you get that rubber hose on there, it's most likely not going to come back off. I tried it the 1st time.....it was on there for life. Once I took care of the water lines & managed to get my connections secure with no leaking, I turned on the bidet & it now works as it should.
I went through a few of the reviews before and after my purchase. Honestly, I understand some of the gripes. Sure the unit is plastic, but since I live alone & I generally take care of my things, I don't foresee this breaking on me anytime soon. I'm gentle. Besides, if it did break, I would definitely purchase another without hesitation. We'll see what happens 6mos down the line though as one reviewer stated a true review comes after you've had the product long enough to see how it holds up over time. Another reviewer had a gripe about being shot with cold water & stated that although you have the hot water connection, you still end up shocked by the cold as in most households, you do have to wait for your water to heat up. I'm not sure which unit type this reviewer had as I'm suspicious that some of these reviews may even come from different models, but the one I have is the one with the nozzle cleaning feature. I figured out the smart way to go about getting your water at the right temperature prior to use & that was to simply run it in nozzle cleaning mode on the hot water setting 1st. It's not rocket science, but it's really no different from how you may let your water run in the tub for a few minutes to get the temp right before turning on the shower. Now if you don't already do this, then I'm happy to have schooled you on this new way of doing your daily routine....hopefully everyone here does bathe daily....I don't generally like to make assumptions.
If you are seriously considering purchasing a bidet, I would recommend this one because of the easy install, easy controls, nozzle cleaning feature, & especially the additional hot water connection. I had to get this particular unit because the winters here get pretty frigid. Sure cold tap water in the winter is good for drinking, but not hitting you where the sun doesn't shine.....or well....isn't supposed to be shining. I don't judge.
I gave this product 5 stars because it is exactly what I expected. I don't believe you can take away a star because the unit is plastic as you are well aware of that that prior to purchase. I didn't take any stars away due to the malfunction of the 1st unit either because it was easily & quickly replaced. All I can say is that it's pretty awesome now & 6mos from now, should I remember to do so, I'll leave another review on how this item is doing, good or bad.
***I have made a new discovery, so this extra bit here is being added after my review above was already submitted. This applies to ladies only considering we have a little more to manage in our private area. I noticed that no one else has mentioned the fact that although there are only 3 settings for this bidet, you can actually use 2 of each of the settings simultaneously. Did anyone else discover this as well? Anyway, I'm not sure, but like I said, since it appears no one else has mentioned this in their reviews, I'm taking the liberty to mention it now. There are 2 separate nozzles that will come down depending which setting you have the unit on, wash or women. The wash setting is for the nozzle on the left & it's for both men & women of course because we all have an anus.....I hope. Now for the good part, the women setting applies to the nozzle on the right & it's clearly for the vaginal area. My discovery is this....should you turn your selection dial between settings, it will allow for both nozzles to come down simultaneously so that both the anus & vaginal area can be cleaned at once. I don't know if anyone else finds this cool or useful, but I love it and so just had to share that tidbit.
Thanks for reading!
If you're thinking about buying this, stop. Just do it.
Nice warm water and that fresh clean feeling. Mmmmm"
The above information was from my original purchase of the
Luxe Bidet Neo 320. What follows is the honest review I promised in exchange for a second (free)
Luxe Bidet Neo 320. I guess they saw my review and liked it so much they wanted to reward me. I don't generally like to see all the "I agree to write a (biased) review in exchange for a free product" when I'm researching a product, but to be fair I was already biased in favor of this product with almost a year of experience in its use.
Overall, the unit is of high quality and is a great price. The installation was easy with basic hand tools and some silicon thread tape, even running the hot water from the sink with the included hose (of which there is plenty).
The color of the unit is non-obtrusive and will match a wide variety of bathrooms.
The chrome handle feels sturdy and is very adequate. I have two very minor beefs with it though for my peronsal use. First, its a little on the pointy side, which is only problematic if you like to flush you toilette with your feet. I do this sometimes as a force of habit because of how I choose to flush public toilets... well, if you kick it barefooted... It hurts surprisingly a lot. To add insult to injury, you also just kicked it into full blast and you wind up with a face full of water. Number two (no pun intended), while the handle and valve inside feels very sturdy, the plastic arm it is attached to where it extends from the back of the bidet, where it is attached to the toilet... does have some flex. Just don't launch yourself off the pot using it. Again, I must stress how minor these gripes are.
The hardware tightens up nice and doesn't leak (assuming that you shell out the $1 required for any quality plumbing job for silicon tape).
So this thing is fairly well built, but does it work? Oh yes. It works wonders. Be gentle at first, though, the pressue goes up pretty high and can give you a vigorously clean feeling. Also, should you choose to install the hot water line, and you should, no doubt about it, be conservative at first until you know what your system is going to do, how hot it will get how fast, etc. You don't want to have to explain anything weird to the wife or to someone at the emergency room. A little tip, I find that mine heats up better when you crank the selector knob all the way to the "self cleaning" position and "hot," probably due to the interal arrangement of the valve components. So, I let it run in "self cleaning" mode for a moment before use and wait to feel the warm air rising up, then I carefully adjust the blast pressure to comfort.
Being kind of a germophobe myself, I have no delusions about what the "self clean" mode actually does. Not really anything. If you invite dopes over to your house, have weird house parties, or an uncle that blows up the toilet and it floods up to past the nozzles... needless to say, it wont be clean. Even after a 'self cleaning.' Otherwise, for personal and home use, the shielded and extending nozzles combined with the self rinsing mode will do fine to assuage the fears of all but the most germophobic individuals worried about blasting other peoples' pathogens into their holiest of holies.
There is even a 'feminine' setting, and while my girlfriend wont admit to using it, it does slightly change the direction of the spray and is more gentle. I don't have the necessary hardware to test it fully, but as a male, I can say that it serves double duty for a quick rinse of the dangly bits. Afterall, why have a device that helps to keep the worst part of you cleaner than everyone else's, but leave the other parts funky still?
The bottom line is this thing is great, especially if you're in an intimate relationship with a partner and you like to 'spontaneous'! If you're like me and you used to take 4 showers on some days, you're going to love this. This is the one thing the Europeans have right. Bidet all the way. You're not weird. Everyone else is. Quit being a dirty, nasty tree-killer and join what I like to call the Fresh Few.
Top reviews from other countries
fui a varias ferreterias para ver si se podia adaptar la t del agua caliente pero es una medida que no es estándar en españa como 3/8 1/2 1/4 y no se pudo poner y en el agua fría no se si la t se puede poner pero si quieres poner un flexo mas largo no entra bien en el bidé la medida de 1/4 que es la mas parecida.
como digo en españa no se encuentran en ferreterías las medidas de esas tuercas
Allerdings möchte ich darauf hinweisen, dass dieses Produkt primär für den amerikanischen Markt entwickelt wurde. Als ich versuchte, es an meine deutsche Toilette anzuschließen, stellte ich fest, dass einige Teile nicht kompatibel waren. Da deutsche Toiletten normalerweise in der Wand montiert sind und keinen externen Wasseranschluss haben, war ich gezwungen, das Bidet an mein Waschbecken anzuschließen. Dies erforderte zusätzliche Anpassungen und den Kauf von separaten Teilen.
Ein weiterer Punkt, den ich beachten möchte, betrifft den Warmwasserschlauch. Da er nicht den deutschen Standards entspricht, empfehle ich, einen deutschen Normalanschluss zu kaufen und den Schlauch auszutauschen, um sicherzustellen, dass alles reibungslos funktioniert.
Trotz dieser Anpassungen bin ich mit der Leistung des Bidets sehr zufrieden. Es ist einfach zu installieren und bietet eine gründliche Reinigung. Die selbstreinigenden Funktionen tragen auch zur Benutzerfreundlichkeit bei.
Insgesamt würde ich das LUXE Bidet NEO 320 empfehlen, jedoch mit der Einschränkung, dass potenzielle Käufer die Kompatibilität mit deutschen Toiletten berücksichtigen und möglicherweise zusätzliche Teile erwerben müssen.
Reviewed in Germany on February 14, 2024
Allerdings möchte ich darauf hinweisen, dass dieses Produkt primär für den amerikanischen Markt entwickelt wurde. Als ich versuchte, es an meine deutsche Toilette anzuschließen, stellte ich fest, dass einige Teile nicht kompatibel waren. Da deutsche Toiletten normalerweise in der Wand montiert sind und keinen externen Wasseranschluss haben, war ich gezwungen, das Bidet an mein Waschbecken anzuschließen. Dies erforderte zusätzliche Anpassungen und den Kauf von separaten Teilen.
Ein weiterer Punkt, den ich beachten möchte, betrifft den Warmwasserschlauch. Da er nicht den deutschen Standards entspricht, empfehle ich, einen deutschen Normalanschluss zu kaufen und den Schlauch auszutauschen, um sicherzustellen, dass alles reibungslos funktioniert.
Trotz dieser Anpassungen bin ich mit der Leistung des Bidets sehr zufrieden. Es ist einfach zu installieren und bietet eine gründliche Reinigung. Die selbstreinigenden Funktionen tragen auch zur Benutzerfreundlichkeit bei.
Insgesamt würde ich das LUXE Bidet NEO 320 empfehlen, jedoch mit der Einschränkung, dass potenzielle Käufer die Kompatibilität mit deutschen Toiletten berücksichtigen und möglicherweise zusätzliche Teile erwerben müssen.