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Kohler K-72218-BL Sensate Kitchen Sink Faucet, Matte Black

3.9 3.9 out of 5 stars 276 ratings

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Standard Touchless
Matte Black

Purchase options and add-ons

Brand Kohler
Mounting Type Deck Mount
Finish Type Matte Black
Material Metal
Color Matte Black
Number of Handles 1
Included Components Sprayer, Handle
Special Feature Pull Down Sprayer
Handle Type Lever

About this item

  • Response technology provides reliable touchless on/off operation through a state-of-the-art sensor that responds in 20 milliseconds
  • Precision activation window helps prevent false activations
  • Two-function pull-down sprayhead with touch-control allows you to switch from stream to Sweep spray
  • Sweep spray creates a wide, forceful blade of water for superior cleaning
  • Docknetik is a secure docking system located within the spout, smoothly glides and securely locks the spray head into place
See more product details

Customer ratings by feature

Easy to use
4.7 4.7
Easy to install
3.5 3.5
Value for money
3.2 3.2

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From the brand


From the manufacturer

1
1

Say “hello” to your new kitchen assistant

The Sensate faucet with KOHLER Konnect technology is a virtual assistant that frees you up to be more efficient in all your kitchen tasks. Built-in dispensing commands and the ability to create your own presets, such as “fill my pasta pot,” give you total control in the kitchen, using only your voice.

Sensate with KOHLER Konnect pairs with Amazon Alexa, Google Home and Apple Home Kit.*

* Siri can be used across your Apple devices and is limited to on/off control.

Easy-to-use

1

2

3

Dispensing Water

Voice control allows hands-free activation to turn the faucet on or off, pour specific amounts and fill preset measurements.

Monitoring Usage

The KOHLER Konnect app provides advanced settings and presets that can be easily programmed, including monitoring water usage.

Always With You

The KOHLER Konnect app can also help with home safety. A notification can be sent to your mobile device when an unusual flow of water is detected.

1

Stylish versatility and performance

Your kitchen faucet needs to be a multifunctional workhorse, ready to take on any task at a moment’s notice. The Sensate with KOHLER Konnect faucet features two spray options for powerful cleaning performance, Response touchless technology to turn the faucet on and off with the wave of a hand and innovative pull-down and docking technologies to ensure smooth and reliable operation.

1

Response touchless technology provides handsfree on/off activation.

2

Two-function sprayhead features easy touch control to switch from stream to Sweep spray.

3

Sweep spray creates a wide, forceful blade of water for easy cleaning.

4

ProMotion technology makes the pull-down spray head more comfortable to use.

Product information

Technical Details

Additional Information

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Kohler K-72218-BL Sensate Kitchen Sink Faucet, Matte Black

Kohler K-72218-BL Sensate Kitchen Sink Faucet, Matte Black


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Product Description

Take touchless to a whole new level of convenience. The Sensate touchless faucet frees your hands so you can speed through cooking and cleanup tasks while enjoying a cleaner, more hygienic kitchen environment. Sensate's intuitive Response technology is in tune with your every move: a simple wave of your hand-or an object such as a pan or utensil-turns it on or off. The faucet's sensor is precision-designed to provide reliable operation every time and to prevent false activations when you're working in the sink area. Sweep spray creates a wide, forceful blade of water for superior cleaning. Kohler's new docking system, DockNetik, secures the pull-down sprayhead to the spout.

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Kohler K-72218-BL Sensate Kitchen Sink Faucet, Matte Black
Kohler K-72218-BL Sensate Kitchen Sink Faucet, Matte Black
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Price-7% $624.99
Typical:$674.99
$299.30$549.99-20% $159.99
List:$199.99
$135.99
Delivery
Get it as soon as Thursday, May 16
Get it as soon as Thursday, May 16
Get it May 17 - 23
Get it as soon as Thursday, May 16
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Customer Ratings
Easy to install
3.5
4.5
4.7
4.7
Value for money
3.2
4.3
4.7
4.6
Temperature Control
5.0
4.6
4.5
Style
4.7
4.8
4.8
Sold By
Amazon.com
FaucetFusion
Amazon.com
EKs Deals (Serial Number Recorded)
whisper08
Aonecer
material
Metal
Zinc
★Stainless steel★High Temperature and Pressure Resistant PEX Hose
Stainless Steel
finish type
Matte Black
Matte
Matte
Polished
Brushed
Brushed
mounting type
Deck Mount
Deck Mount
Countertops
Deck Mount
Deck Mount
Deck Mount
spout height
9.5 inches
7.5 inches
8.5 inches
number of handles
1
1
1
1
1
1
handle type
Lever
Lever
Sensor
Push Button, Lever
Lever
Lever
handle location
Right
Left/Right
Left/Center/Right

Customer reviews

3.9 out of 5 stars
3.9 out of 5
276 global ratings

Customers say

Customers like how easy it is to install the faucet. They say it's simple and convenient. They like that it functions as designed and that it works great. Customers also appreciate the touchless, and appearance. However, some customers have reported issues with the sensor. Opinions are mixed on water shut-off, water pressure, and value.

AI-generated from the text of customer reviews

82 customers mention60 positive22 negative

Customers like the quality of the faucet. For example, they say it works great, functions as designed, and has flawless performance. Some mention that the on and off features work excellently, and the faucet is reliable and extremely stylish.

"...Overall, a fantastic faucet with millisecond response; very reliable and extremely stylish. It's a conversation piece for sure...." Read more

"...otherwise, the instructions that came with the faucet itself were very useful and easy to follow...." Read more

"...And so far it's working perfectly. And it's very cool. A wave of the hand/wrist/whatever and the flow is activated...." Read more

"...Kohler and the representative (Not very polite) said, the solenoid was broken and offered to send in a replacement part...." Read more

42 customers mention36 positive6 negative

Customers like the appearance of the faucet. They say it looks great, is very nice, and works exactly as described. Some customers also love the clean lines and find it to be a wonderful faucet.

"...a fantastic faucet with millisecond response; very reliable and extremely stylish. It's a conversation piece for sure...." Read more

"This is a nice looking faucet and very nice to use. Especially the touchless function...." Read more

"...And so far it's working perfectly. And it's very cool. A wave of the hand/wrist/whatever and the flow is activated...." Read more

"We bought this faucet 3/2018. The faucet is beautiful and the touchfree was awesome. Dislike is after a year the faucet started turning on by itself...." Read more

38 customers mention29 positive9 negative

Customers like the ease of installation of the faucet. They say it's relatively easy to install, convenient, and simple. Some customers mention that the installation was complex and worth paying someone to install.

"...by seeing rather than reading, it is part of the reason that installing it was so clear...." Read more

"...It was relatively easy to install BUT it has far more wires and lines than your typical faucet...." Read more

"...Kohler was responsive in providing the part. It was easy to install via YouTube. It happened again. Apparently this a known issue...." Read more

"...Some of you may already know about these. The faucet was easy to install, but if you have a three hole sink you will need to order separately an..." Read more

36 customers mention32 positive4 negative

Customers like the touchless function of the faucet. They say it's extremely convenient, works well, and provides hands-free operation. Some mention that the touch-free on/off is predictable and there's no need to touch anything.

"...It also claimed to have a sensitive sensor.When the faucet arrived, it just looked beautiful out of the box. Very stylish...." Read more

"Wow! This faucet is fantastic!The auto on/off feature is very addictive...." Read more

"...Especially the touchless function. Within a week after installation, we saw the faucet was switching on and off by itself without any input from us...." Read more

"...If you use the same mix all the time there's no reason to touch the handle. Very nice. And the shower function is just right as well...." Read more

21 customers mention10 positive11 negative

Customers have mixed opinions about the value of the faucet. Some find it pricey but great, while others say it's a poor value for the money.

"...While it's expensive, we love the faucet and its features, especially the location of the sensor up in the neck of the spout...." Read more

"...The faucet is rather expensive. Like the lever on back of head which allows either a regular flow of water thru aerator or rain type spray...." Read more

"...After closely looking at it I can well understand why. The pull down sprayer is a cheap piece of junk that has a little plastic lightweight tab..." Read more

"...his apprentice do the installation -- it was complex and worth paying someone to install...." Read more

14 customers mention5 positive9 negative

Customers are mixed about the water pressure of the faucet. Some mention that the water flow is smooth and nice, while others say that the solenoid dripping water, drywall and cabinet damage, and a strong spray come on the water goes everywhere.

"...While it will only run for 5 min before shutting off, it was a terrible waste of water. Kohler was responsive in providing the part...." Read more

"...Overall, a fantastic faucet with millisecond response; very reliable and extremely stylish. It's a conversation piece for sure...." Read more

"...complaint is that aerator is not very smooth so we get a lot of water splashing in the sink...." Read more

"...The faucet will not produce more water than a trickle unless you slowly slowly turn it on and even then it will usually turn itself off within..." Read more

8 customers mention3 positive5 negative

Customers are mixed about the water shut-off of the faucet. Some mention that it has an automatic water shut off after four minutes, wasting less water, while others say that it started turning on by itself after a year. Some customers also report that the faucet will not turn on or off manually or using the sensor.

"...thing I noticed was that in case of electricity failure, the faucet will not turn on...." Read more

"...away while the sink is filling because the Sensate has an automatic water shut-off after four minutes...." Read more

"...Dislike is after a year the faucet started turning on by itself...." Read more

"...However after four months it is acting up and will not turn on or off manually or using the sensor...." Read more

12 customers mention0 positive12 negative

Customers are dissatisfied with the sensor of the faucet. They mention that it malfunctions, and that the solenoid arrived damaged. Some say that the feature to dispense water does not work.

"...Now for the scourge. Like other reviewers, the solenoid malfunctioned. I called Kohler and spoke to Caroli...." Read more

"...Then it stopped working. My home maintenance guy tried to go through their phone wait times. But it was too much for him...." Read more

"...The power is on and I can manually turn it on but the automatic sensor just stopped working...." Read more

"Like the sensor alot. Had to call Kohler sure to sensor not working outta the box. Amazon restocked this in bad condition so Kohler sent a new one" Read more

Would be 5 stars but doesn't work during a power outage
4 Stars
Would be 5 stars but doesn't work during a power outage
This faucet is gorgeous, and it's pretty easy to install as well as operate! If you want running water if you experience a power outage it's good to connect a tee to an auxiliary faucet off the water source. The wire coming out of the opening is to power it temporarily till I can reroute it under the sink, that hole will be where I put an auxiliary faucet that is connected to a reverse osmosis re-structuring water filter also pictured using a Tee connector at the source.For those of you saying it's not working, if you get water on the hose when pulling it out to spray, once it slides back in the water will prevent the sensor from working. Keep that part dry.If you experience random low water pressure, it's the control box solenoid going out.
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Top reviews from the United States

Reviewed in the United States on October 9, 2013
When we started our kitchen renovation, we were getting tired of making choices. When it came to the main sink faucet, we looked around and every faucet began to look alike after a while. I always wanted a touchless faucet - just seemed like a cool thing to have but had heard horror stories of the sensor not working well and also the short battery life in most of these devices. Finally I came across this faucet and decided to buy it since it claimed to connect to 110V and did not need batteries. It also claimed to have a sensitive sensor.

When the faucet arrived, it just looked beautiful out of the box. Very stylish. There were many parts but my installer had no troubles installing it. The sensor works perfectly EVERY time, it doesn't test your patience like some of those airport faucets! It's so nice not to have to touch the faucet when you have some meat or chicken or other food stuff on your hands.

The flow and the temperature are set by the position of the handle. You can't change those things when you don't want to touch the faucet. If you need different temperature settings every time, you may not enjoy the faucet since you will end up touching the handle as much as the normal faucet.

The other thing I noticed was that in case of electricity failure, the faucet will not turn on. This can be a problem if this is the only faucet in your kitchen... but I suppose you won't be cooking in a dark kitchen if electricity fails. I could be wrong on this point but I really think the faucet needs to be connected to live electric circuit to make it work.

The pull-out feature -- when you pull out, it will not retract by itself like some other faucets do. The magnet holds it in place but won't pull it back so you need to stuff the tube back in manually. This is for information only and not necessarily a critique or any hardship.

Overall, a fantastic faucet with millisecond response; very reliable and extremely stylish. It's a conversation piece for sure. It will spoil you enough that you will start waving your hand under every faucet and will wonder why water never came out!
9 people found this helpful
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Reviewed in the United States on September 4, 2014
Wow! This faucet is fantastic!

The auto on/off feature is very addictive. Both my wife and I now find ourselves waving our hands under faucets in other people's homes to attempt to turn on the water as it just seems more natural and convenient to do. The placement of the sensor under the curve of the neck is ideal; just wave your hand underneath the neck and the water turns on or off. The faucet also has a feature that if the water runs for four minutes it will automatically turn off (good to know if you have a curious wandering cat).

The installation was fairly easy; I installed the faucet myself. I replaced a three-hole faucet so I had to purchase the Kohler adapter plate assembly to cover the other two holes. My only complaint is that there were no instructions with the adapter plate so I had to guess how the extra parts fit together, but otherwise, the instructions that came with the faucet itself were very useful and easy to follow.

The new sweeping spray feature is awesome. I don't know why Kohler doesn't advertise it more readily, but it really makes a difference. The spray focuses the water into a straight line so it works like a broom to sweep away particles of food on plates or cleans the sides of the sink; it is much more effective than a circular spray.

The extra height of the faucet is very nice for filling larger pots, etc. However, I found that until I re-learned how to place the items that I'm rinsing that I would splash more than usual. Holding the item to be rinsed closer to the nozzle fixed the issue.

The faucet provides more water pressure than the faucet I replaced so I find that I don't have to set the lever too far in the 'on' position to get good water flow. The valve is very smooth when you rotate it in either direction (back/forth and in/out).

The solenoid that turns the water on and off is quiet enough that you barely hear it; I wondered about whether or not that would be a problem prior to purchase, but it is not an issue at all.

Now, if only I could get Kohler touchless bathroom fixtures ...
4 people found this helpful
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Reviewed in the United States on August 21, 2018
Style: Standard TouchlessColor: Polished ChromeVerified Purchase
This is a nice looking faucet and very nice to use. Especially the touchless function. Within a week after installation, we saw the faucet was switching on and off by itself without any input from us. It was very odd at first but we did not think it was a problem with the faucet and it was more like a false trigger from steam / reflection ...etc. A week later the touchless function was only working sometimes when we waved our hand at it. The week after, the touchless function completely stopped working. We were operating the faucet in manual mode.

We contacted Kohler and the representative (Not very polite) said, the solenoid was broken and offered to send in a replacement part. That part was on back order and we had to wait for more than a month to get the part. Even after replacing the solenoid, the touchless function was still broken. Called Kohler a second time and this time the representative (Was very nice) wanted me to replace the circuit board and AGAIN that was on back order for more than a month. I expressed my displeasure about waiting a month at a time to get a part only to know that it did not fix the issue. The rep understood the situation and offered to send in a replacement faucet.

It was nice of the Rep to offer a replacement but the customer does NOT have to beg for it. Especially when you are charging PREMIUM $$$ for the product, the customer expects a premium product and first class service. I am so disappointed with the overall experience. It leaves a bad taste in my mouth, so much so that I might not EVER buy another KOHLER product.
10 people found this helpful
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Top reviews from other countries

Amazon Customer
5.0 out of 5 stars This pull-down tap is fantastic and the magnetic docking system works very well
Reviewed in Canada on December 12, 2016
This pull-down tap is fantastic and the magnetic docking system works very well. The tap is expensive, but you definitely get what you pay for with this model ! To have it hard-wired and not be concerned with changing batteries every year was worth the increased cost to us. We chose the stainless finish (not chrome). It looks very tasteful and does not leave fingermarks which is definitely an added bonus. Great purchase !!
One person found this helpful
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Frederic
1.0 out of 5 stars Worked great..
Reviewed in Canada on June 15, 2018
Worked great....for 2 months...Woke up one morning and my cabinets were smelling burned plasic...the power went out, I had to go manually...I'm trying to find a way to get it repaired, but It's not plug in easy...therefore I would'nt recommend buying this product online...or in fact even in a store (The Delta Faucet which you need to touch seems a better buy...had I known..)

Very costly for a 2 month run
3 people found this helpful
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Margaret M.
5.0 out of 5 stars Five Stars
Reviewed in Canada on September 28, 2015
Style: Standard TouchlessColor: Polished ChromeVerified Purchase
Elegant. Substantial and well made..
Sean
5.0 out of 5 stars Nice spray feature and controls
Reviewed in Canada on February 27, 2018
Style: Standard TouchlessColor: Polished ChromeVerified Purchase
Works very well. Even the plumber was impressed that it comes with it's own power supply and doesn't require batteries. Nice spray feature and controls.
Amazonbuyer
3.0 out of 5 stars Must be connected to power
Reviewed in Canada on August 20, 2018
Loved the design and was hoping we could use with batteries, as the listing indicated. Had to be connected to power, even without the sensor feature. Returned.
One person found this helpful
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