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Zyllion Shiatsu Back and Neck Massager with Heat - 3D Kneading Deep Tissue Electric Massage Pillow for Chair, Car, Muscle Pain Relief on Shoulders, Legs, Foot - Black (ZMA-13)

4.5 4.5 out of 5 stars 49,691 ratings

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Black
Use for Legs, Shoulder, Back, Whole Body, Neck
Power Source Corded Electric
Material Faux Leather
Item Weight 3.9 Pounds
Brand Zyllion

About this item

  • Experience Ultimate Relaxation: discover Zyllion's back massager with deep tissue massage and heat. Designed for soothing relief and alleviating back pain, it's like having a personal masseuse giving you a back massage. Targeting your neck, upper and lower back, this massager offers heated relaxation. Ideal for chronic pain or unwinding after a long day, you'll never want to be without a neck massager for women, men and seniors.
  • Unmatched Versatility & Ergonomic Design: the Zyllion back and neck massager is not just for your back but also targets your neck and upper/lower back. Experience the soothing warmth and personalized deep tissue massage. Its ergonomic contouring fits your body perfectly, making it ideal for use in bed, office, car, or anywhere, even as a shoulder massager. Ultimate relaxation and pain relief await with our heated back massager.
  • Your Safety is Paramount: our muscle massager boasts vital safety features, including overheat protection and a soothing heat function. It guarantees a secure and comfortable massage, automatically turning off after 20 minutes. Whether you need relief for back pain or tension in the neck and shoulders, the comforting heat function enhances relaxation. Perfect for heated back or neck massages, prioritize your well-being with our trusted shoulder massager for men.
  • Convenient Comfort: meticulously designed for your utmost convenience. Experience the bliss of a deep tissue back massage with soothing heat, easing back pain and tension. Please note that it requires a plug-in power source and is not cordless or rechargeable. Delight in a soothing massage at home or in the office with our user-friendly device. It includes a car adapter, perfect for passengers seeking relaxation during travel.
  • Unrivaled Customer Service: we take pride in providing exceptional support. With a 1-year warranty and lifetime customer assistance, we've got you covered. Should any issues arise within the first year, we'll replace your device free of charge, ensuring a hassle-free experience. Revel in the luxury of a professional massage in the comfort of your home. Makes for the perfect self-care gift for friends and family, especially for Mother's Day.

Additional Details

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From the brand


Product Description

Versatile and portable massager that is highly effective on your calf, thigh and foot muscles.
We've got your back, literally! Relieve back & neck pain with the heated rotating nodes.
Top rated shiatsu pillow massager with a 4.5 star rating and over 48,000 total ratings.
Exceptional customer support, we'll replace units or accessories, no hassles!
Adjust the intensity of the massager by applying less or more pressure as you lean into it.

Check out these other amazing massagers from Zyllion!

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ZMA-13 Massager

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ZMA-36 Massager

Zyllion ZMA-33 Shiatsu Neck and Back Massager Cushion Pad with Heat for Chair

ZMA-33 Massage Cushion

Zyllion ZMA-13RB cordless rechargeable shiatsu back and neck massager with heat

ZMA-13RB Massager

Zyllion ZMA-34RB Cordless Rechargeable Shiatsu Back and Neck Massager with Heat

ZMA-34RB Massager

Zyllion ZMA-35 rechargeable mini massage gun with travel case and 4 attachments

ZMA-35 Mini Massage Gun

Zyllion ZMA-21 shiatsu foot massager with heat, rolling and air compression for up to size 14

ZMA-21 Foot Massager

Customer Reviews
4.5 out of 5 stars
49,695
4.3 out of 5 stars
40
4.3 out of 5 stars
1,398
4.4 out of 5 stars
2,548
4.4 out of 5 stars
370
4.6 out of 5 stars
152
4.2 out of 5 stars
313
Heat Function
Rechargeable / Cordless
Safety Auto Shut-Off
FDA Listed
Car Adapter
Overheat Protection
Velcro Straps
Massage Type
Shiatsu 4D Shiatsu Shiatsu / Rolling Shiatsu Shiatsu Percussion Shiatsu / Rolling
Voltage
110V - 240V Lithium-Ion Polymer Battery 110V - 240V Lithium-Ion Polymer Battery Lithium-Ion Polymer Battery Lithium-Ion Polymer Battery 110V - 240V
Massage Nodes
4 8 6 4 4 1 2
Target Body Parts
Whole Body Whole Body Whole Body Whole Body Whole Body Whole Body Foot
TSA Approved

Product details

  • Is Discontinued By Manufacturer ‏ : ‎ No
  • Product Dimensions ‏ : ‎ 13 x 9.5 x 3.5 inches; 3.9 Pounds
  • Item model number ‏ : ‎ ZMA-13
  • Department ‏ : ‎ unisex-adult
  • Date First Available ‏ : ‎ March 22, 2013
  • Manufacturer ‏ : ‎ Zyllion
  • ASIN ‏ : ‎ B00BOYA2M2
  • Customer Reviews:
    4.5 4.5 out of 5 stars 49,691 ratings

Product guides and documents

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Zyllion Shiatsu Back and Neck Massager with Heat - 3D Kneading Deep Tissue Electric Massage Pillow for Chair, Car, Muscle Pain Relief on Shoulders, Legs, Foot - Black (ZMA-13)
Zyllion Shiatsu Back and Neck Massager with Heat - 3D Kneading Deep Tissue Electric Massage Pillow for Chair, Car, Muscle Pain Relief on Shoulders, Legs, Foot - Black (ZMA-13)
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Zyllion Shiatsu Back and Neck Massager with Heat - 3D Kneading Deep Tissue Electric Massage Pillow for Chair, Car, Muscle Pain Relief on Shoulders, Legs, Foot - Pink (ZMA-13)
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PriceCurrently unavailable.-12% $74.95
Typical:$84.95
-20% $79.95
List:$99.95
$29.99$39.33$59.95
Price Per Unit$74.95 / Count$79.95 / Count$29.99 / Count$2.46 / Ounce$59.95 / Count
Delivery
Get it as soon as Wednesday, Apr 3
Get it as soon as Wednesday, Apr 3
Get it as soon as Wednesday, Apr 3
Get it as soon as Wednesday, Apr 3
Get it as soon as Wednesday, Apr 3
Customer Ratings
Pain relief
4.4
4.8
4.3
4.5
3.9
4.4
Value for money
4.4
4.4
4.8
4.7
4.4
Easy to use
4.6
4.5
4.1
4.6
Giftable
4.5
3.9
4.5
Comfort
4.4
4.6
4.4
Sold By
Crestone Health
Zyllion, Inc.
FUTIN
UGift Inc.
Zyllion, Inc.
power source
Corded Electric
Battery Powered
Battery Powered
Corded Electric
Corded Electric
product benefit
Muscle Therapy, Tissue Therapy, Pain Relief, Stress Relief, Fatigue Relief, Injury Recovery
Muscle Tension
Muscle Therapy, Tissue Therapy, Pain Relief, Stress Relief, Fatigue Relief, Injury Recovery
Stress Relief, Pain Relief
Muscle Therapy, Tissue Therapy, Pain Relief, Stress Relief, Fatigue Relief, Injury Recovery
material
Faux Leather
Faux Leather
Leather
Velvet

Important information

Directions

Plug the car OR wall adapter into an electrical outlet. The adapter plug and product cable should “snap” together when properly connected in place. Use the pull-over sleeve to soften the heat and massage intensity. POWER ON/OFF: One quick press of the power button turns on the massager unit. When you first turn on your massager the heat feature is automatically turned on and the auto rotation switching feature is activated, changing direction every 60 seconds. TURN HEAT ON/OFF: Press the Power button to turn the heat off, then again to turn it on. Press again to cycle through the heat’s on/off settings. TO TURN OFF: Press and hold the power button for 3-5 seconds, and the unit will completely shut off.

Legal Disclaimer

Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

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Customer reviews

4.5 out of 5 stars
4.5 out of 5
49,695 global ratings

Customers say

Customers like the quality, performance, portability, and heat of the massager. For example, they mention that it works great, the rollers are solid, and the heat function is soothing. That said, some complain about the price.

AI-generated from the text of customer reviews

5,302 customers mention4,614 positive688 negative

Customers like the performance of the massager. For example, they say it works well, is reliable, and easy to use. Some say that it works better than any other heating pad and that it helps to get rid of knots. That said, most are happy with the performance and functionality of the product.

"...I'm using mine three of four 20 minute sessions a day. It continues to work great.Seriously, this is a wonderful product...." Read more

"...And the new one, like the old one did for 4 solid years, works beautifully! Thank you Zyllion for your amazing customer service!" Read more

"...It is very durable and I love it. It works for my feet and back and neck...." Read more

"...-I find the simple way it works is sometimes nice and effective, but overall feels a bit monotonous...." Read more

4,078 customers mention3,153 positive925 negative

Customers like the quality of the massager. They mention that it is a strong massage machine that works, the massage rollers are solid, and it delivers a quality massage. Some say that the massage is able to work out knots and is releiveable. Overall, customers are satisfied with the product's quality and recommend it to others.

"...All of the massagers are going strong. As I type this, my massager is working on my L4-L5...." Read more

"This is my third massage pillow, which I enjoy. It heats up well, massage is fine, my only complaint is that it doesn't last more than two years...." Read more

"...It is compact and portable. The motor is strong and durable. You can really bear into it and the motor keeps on turning...." Read more

"...This one is strong and doesn't hurt me. It's my favorite and best one however it doesn't have a lot of settings to change to gentle...." Read more

2,818 customers mention2,012 positive806 negative

Customers like the comfort of the massager. They mention it feels good on their back and shoulder, it relieves any muscle discomfort, and it brings comfort and relief during a challenging time. The massage is gentle enough to not irritate their back further, yet massaged deep enough for their lower back tissue. It is a well made product that doesn't have a cheap feel to it.

"...I must admit at times if feels so good that I tend to drift away from what I was supposed to do...." Read more

"...I’ve used it mostly at night on my abdomen. It’s incredibly relaxing...." Read more

"...It pokes in weird areas. I find it hard to relax into it unless I find the right spot. When I do, it's nice!..." Read more

"...The added heat function soothes the muscles even further, melting away the stress of the day...." Read more

2,631 customers mention2,594 positive37 negative

Customers like the pain relief provided by the massager. For example, they say it works well, helps with back pain, muscle soreness, and arthritis. The level of heat helps relax the muscles and increase blood circulation. Some say it helps with stiffness in the back and provides great pain relief. That said, most are happy with their purchase and recommend it to others.

"...stubborn knots and tension points in my neck and shoulders, providing instant relief...." Read more

"I use this product every day in a lounge chair. It helps to greatly relax my upper, mid, and lower back muscles after working all day in front of a..." Read more

"I love this massager, it helps with a neck injury I have...." Read more

"...It does really help my morning back stiffness...." Read more

2,504 customers mention2,145 positive359 negative

Customers like the heat of the massager. They say it's relaxing, soothing, and great after a hard workout. They also say the heat works very well and is rewarded with a warm, healing massage. Customers also mention that the massage has heated or non-heated mode.

"...I loved the gentle rolling massage action and heat on my lower back, and decided to buy one. That was 4 years ago...." Read more

"This is my third massage pillow, which I enjoy. It heats up well, massage is fine, my only complaint is that it doesn't last more than two years...." Read more

"...The added heat function soothes the muscles even further, melting away the stress of the day...." Read more

"...This one is strong without hurting and gets very hot." Read more

1,667 customers mention1,518 positive149 negative

Customers are satisfied with the value of the massager. They mention it's worth the price, and an excellent buy. Customers also say that it costs less than one therapeutic massage session and with better results.

"...I still love these devices. Well worth the money!" Read more

"...Works so well!!! Definitely worth every penny!" Read more

"...Don’t recommend to put directly onto skin. Feels great and is an excellent buy" Read more

"Great customer service. Product is worth the price" Read more

1,265 customers mention1,070 positive195 negative

Customers find the massager easy to use. They say it's user friendly, not cumbersome, and can be used at home or in the car. Customers also mention that the neck part is easier to use when laying down with it propped on pillows. They also say the ROI is easy to justify. Customers describe the product as super basic, easy to find by touch, and practical.

"...with yoga stretches for the neck and shoulders has been incredibly beneficial...." Read more

"...I was blown away by how easy it was to do so...." Read more

"...Truly, I’ve found it to be incredibly helpful for what it’s supposed to do, but really disappointed in the quality." Read more

"This back and neck massager is the best! It is easy to use, and portable, and you are able to position it to get anywhere on your back or neck...." Read more

875 customers mention724 positive151 negative

Customers like the portability of the massager. They mention it's light enough to move it on their back to focus on, and easy to move and manipulate to where they want it. Some say that it has some weight to it, but it't cumbersome. They say it can be used in a car and at home, and that it'll fit in their lower back against the back of the recliner. Overall, customers are happy with the port ability of the product.

"...It is compact and portable. The motor is strong and durable. You can really bear into it and the motor keeps on turning...." Read more

"...Overall the heat is mild and a perfect temp.-Light and has a long cord, fairly easy to move around...." Read more

"...~~ And very light, so makes it easier to move around my mid to lower back.In many ways, the best was yet to come...." Read more

"It is not too big and stores under my desk. I use it for neck, hands, and feet. It has a warming feature which feels great...." Read more

Satisfaction is #1 priority is not just talk -- ZYLLION DELIVERS!!! It truly does!
5 Stars
Satisfaction is #1 priority is not just talk -- ZYLLION DELIVERS!!! It truly does!
UPDATE -- Aug 22, 2017Well, Zyllion did exactly as promised. As noted below, the same day I emailed them they responded, and mailed me the replacement with a tracking number. Well, on Friday, Aug 18, I had the replacement cover!!I'll just quote from the email I just sent them, of course via the Amazon contact seller system (which itself is a fantastic system, since Amazon thus can supervise the communication process in case there are problems, and prevent a seller from getting away with spam, phishing, etc.)"Just wanted you to know that I received the replacement cover, and have already replaced the damaged one. I was blown away by how easy it was to do so. Even for this not-as mechanically involved person, I saw simple details, especially in the manner in which the switch is built, which made replacing the cover a piece of cake."The manner in which you have taken care of this issue for me has thoroughly cemented my relationship with your company and this product. Should I need any other product, I now know where to get it."Thank you for demonstrating that there still are companies who truly are consumer oriented, and even go beyond what one might normally expect. What a breath of fresh air this experience has been to me."Few companies have earned that kind of respect from me, and most are giants of commerce, from American Express, Lenovo (ThinkPads), Samsung (smartphones) to State Farm (though of late my loyalties with the flatter have waivered); to mid-size companies like Ameriprise Financial, the largest of the bona fide financial planning firms in the country (full disclosure here--I was a board certified financial advisor with them for 25 years, until I retired early 2016; I worked for them that long because I wanted to do personal financial planning with clients, and I was able to do just that with their full backing and support), CareFirst (a BC & BS health insurance company serving MD, DC and northern VA) and Sprint.Well, now Zyllion has been added to that list! Thank you, Zyllion!!!UPDATE -- Aug 16, 2017I initially gave a 5 star review after purchasing my "Zyllion ZMA13BK Shiatsu Pillow Massager with Heat" two years ago. At the time I was still working as a personal financial advisor (25 years) out of my home office. Since I've had lower back pain for a long time, I've used various "Shiatsu" type massagers, including a full back and seat device (this last one had very limited benefits, even though it cost me an arm and a leg.Well, initially I would often use it off and on much of my work day, which was mostly desk bound (I had clients scattered up and down the east coast, with a heavy concentration in SW Florida, and a smaller exposure here in western Maryland, who had been with me for a long time, so much of the work was done by phone and online, though I still scheduled face-to-face meetings in my clients' homes, including an yearly trip to Florida).And oh did it feel great. I especially loved these features:~~ The heat setting!!~~ Regularly changes directions.~~ The controls couldn't be easier.~~ Very compact, making it easier to move around (see next comment)~~ And very light, so makes it easier to move around my mid to lower back.In many ways, the best was yet to come. Not so much that for the last year or so I'm about 90% retired (for chronic daily migraines--23 years)--yes, that has helped things a whole lot. Thus I don't sit with our computer by our office desk like in the past--no more than about 1-2 hrs/day. But when I do, it is so nice to have my Zyllion Shiatsu Massager. Unfortunately, a tear began to develop on the fabric mesh cover.I figured that's the way it is (since it was beyond the 1-yr warranty period), so I continued to use it, but only when I absolutely needed it badly. Slowly the tear became bigger. I tried to solution that all men have for any of life's problems--good old duct tape!! Except that, not surprisingly, the moving "rollers ball-like massagers" would briefly get caught in the adhesive of the exposed duct tape.Then I noticed that there is a zipper which goes nearly all the way around the massager housing. I unzipped it, and figured I could place some duct take on the inside, and this way "protect" the adhesive on the outside. No doing, since there is constant friction between the rollers. (I'm sure you engineering brains out there would have predicted all this, but I'm a past preacher and financial advisor, not a mechanical engineer.)By the way, I was way impressed by the simplicity of design and the semi-rigid and yet soft "housing" all around the motor and the two sets of moving rollers. Since I was "defeated" in my homemade solutions, I decided to look around the link to the product, and see if I could find anything of help. I was once again impressed by the very high numbers of highly satisfied customers, like myself.Then I noticed a statement in one of the photos, which I've attached. It stated, "Free Replacement Cover Service." I just about fell off my chair. So I decided to recheck the questions section, to see if anyone else had run into this problem. Sure enough, and the response from Zyllion had been quite fast, as in this answer to a certain Carlo D., who asked, just less than 2 weeks ago, on Friday, August 4, 2017—"I need to replace the cover please help"Zyllion Customer Service immediately responded the very next business day, Monday August 7, 2017—"Dear Carlo:"Thank you for your comment!"We will gladly ship to you a brand new replacement cover at no additional cost."I almost fell off my chair a second time. So I immediately wrote to them, sending my message using the Amazon internal system of communicating with a vendor, shortly after midnight TODAY (12:30 am EDT). By 12:07 pm EDT, not quite 12 hours after writing to them, I had an answer from them, saying that they would indeed send me a replacement cover; they just needed my address.While writing this, here at 3:17 pm EDT, they already put my replacement cover in the mail to me, with a tracking number from the USPS.They closed that response with the following, "Please contact us with any further questions or concerns. At Zyllion, your complete customer satisfaction is our #1 priority."Well, plenty of companies will say that "customer satisfaction is our #1 priority." Hogwash. That's just fancy talk which is rarely delivered in my experience (I'll soon turn 65, so I've been in this game for a long time). Except for a few exceptional companies like American Express, and now I've added Amazon to that list (I've been a client now for 19 years!!!), it is mostly just talk.ZYLLION IS NOT JUST TALK. THEY DELIVER. With an exceptional product. And I can now add, EXCEPTIONAL SERVICE!!! Thank you, thank you, thank you. I'll be singing your praises near and far from now on!!!
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Top reviews from other countries

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caliboo
5.0 out of 5 stars Great product so far.
Reviewed in Canada on December 11, 2023
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Alexander Pelissari de Souza
4.0 out of 5 stars Produto muito bom
Reviewed in Brazil on November 14, 2022
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EDUARD PALAU TELL
2.0 out of 5 stars 1 CICLO Y SE PARA
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SABLONG-SCHEER
5.0 out of 5 stars Super massage
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