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Primo Top-Loading Water Dispenser - 3 Temp (Hot-Cool-Cold) Water Cooler Water Dispenser for 5 Gallon Bottle w/Child-Resistant Safety Feature, Black and Stainless Steel, 3 Spout

4.6 4.6 out of 5 stars 2,169 ratings

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Color Black and Stainless Steel
Material plastic and steel
Capacity 5 Gallons
Brand Primo
Product Dimensions 10.8"D x 11.8"W x 36.5"H

About this item

  • COUPONS for Primo water included: $5 OFF a bottle of pre-filled exchange water + a FREE self-service water refill. Redeemable at thousands of retail locations nationwide.
  • No plumbing required.
  • 3 WATER TEMPERATURES: On-demand ICE-COLD, COOL, and PIPING-HOT water so you can prepare your favorite beverages and instant meals in seconds.
  • BRRR / AHHH: Cools water to 39.2 degrees; heats to at least 188.5 degrees
  • THREE-SPOUT DESIGN: One for each water temperature.
  • DRINK UP: large 3-liter cold tank, 1-liter hot tank.
  • BPA-Free: Materials that come in contact with the water you drink are BPA-free certified.

Product Description

Primo Water
Life Needs Water, Make It Primo
Three Ways for Water
Primo Water app
Smart Touch 2.0 Smart Touch White hTRIO White Primo Plus Primo purified water
Smart Touch 2.0 Smart Touch White hTRIO White Primo Plus Primo Purified
Customer Reviews
4.4 out of 5 stars
226
3.8 out of 5 stars
40
4.5 out of 5 stars
650
4.8 out of 5 stars
10
4.7 out of 5 stars
1,739
Loads from Bottom Bottom Bottom
Water temps 2 - Cold/Hot 3 - Cold/Cool/Hot 2 - Cold/Hot
# Spouts 2 1 2
Touch or push button Touch Touch Button
K-Cup Brewing
3 gallon alkaline purified (2 pack)
5 gallon purified (2 pack)

Product information

Technical Details

Additional Information

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Primo

Primo Top-Loading Water Dispenser - 3 Temp (Hot-Cool-Cold) Water Cooler Water Dispenser for 5 Gallon Bottle w/Child-Resistant Safety Feature, Black and Stainless Steel, 3 Spout


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Customer reviews

4.6 out of 5 stars
4.6 out of 5
2,169 global ratings

Customers say

Customers like the quality, temperature and appearance of the water dispenser. For example, they mention it works excellent, has three temperature options and looks nice. That said, they appreciate the ease of use and value for money. That being said, some dislike leakage and differ on noise.

AI-generated from the text of customer reviews

140 customers mention109 positive31 negative

Customers like the quality of the water dispenser. They say it works excellent, is fantastic, and does its job. Some mention that it works best with Primo water bottles and that the water is cold and hot. Overall, most are satisfied with the quality and performance of this well-made and efficient water cooler.

"...be compatable with most 5-gallon bottle makers and will dispense water from most any source -- I would recommend purified/filtered bottled water..." Read more

"...It's easy to use, its functioning great and it's saving the earth. What more could you ask for?" Read more

"...This Primo is a very nice water cooler. It does its job very well" Read more

"...This is a great water cooler, although I am suspicious of its durability as it has seen nothing aside from what relatively little wear and tear..." Read more

106 customers mention83 positive23 negative

Customers like the temperature of the water dispenser. They mention that it works excellent, delivers hot and cold water, and has room temperature water. The water heats and cools quick, and it's quiet. It has three options for water temperature, regular, cold, and hot. The cold water is crisp and quite cold. Customers say the water comes out clean and cold, making it wonderful.

"...and tastes way better than municipal tap water, and a water cooler gives you colder water than what most tap water faucets can do most of the year...." Read more

"...This Primo dispenses water much faster.The cold is cold and the hot is hot. I never use the middle cool tab...." Read more

"Love this product! Love that the water can be hot, cool, or cold!..." Read more

"Water gets cold, hot and has room temperature water dispenser also I never used yet...." Read more

62 customers mention62 positive0 negative

Customers are satisfied with the appearance of the water dispenser. They mention that it looks nice and fits in tight spaces. The glossy black and chrome is sleek, unobtrusive, and elegant looking. The water comes out icy cold, cool, or piping hot, and it has a cool setting if cold is too intense. The sound is audible but not overly obnoxious.

"...The Primo is a much better looking cooler than my GE.This Primo is a very nice water cooler. It does its job very well" Read more

"Love this product! Love that the water can be hot, cool, or cold!..." Read more

"Have been using this for over a month now. Very quiet. Very nice aesthetic. We love it...." Read more

"...Cold water is crisp and quite cold.It even has a cool setting if cold is too intense and a little night light...." Read more

60 customers mention60 positive0 negative

Customers find the water dispenser easy to use. They mention it's easy to set up, convenient, and has good quality. Customers also appreciate the three temperature options, which saves time and money. They say it'll save kids time by allowing them to press the buttons and get water on their own.

"...The Primo Water cooler is as quiet as a small refrigerator, easy to assemble, and easy to maintain...." Read more

"...It's easy to use, its functioning great and it's saving the earth. What more could you ask for?" Read more

"...storage and is quite a it shorter which makes it a lot easier to load the water bottles...." Read more

"Easy to assemble, love the HOT, ROOM TEMP and COLD options. Best tasting water. Total life changer. Wish I'd gotten this years earlier." Read more

38 customers mention38 positive0 negative

Customers appreciate the value of the water dispenser. They say it works well, saves them money, and is worth the purchase. Customers also mention that the 5 gallon water refills are cheaper and more eco-friendly than buying a case of water. They also mention the dispenser comes with coupons that allow them free refills.

"...And 5-gallon water refills are way cheaper and more eco-friendly than buying a case of water when you want it on the fly...." Read more

"...Great price, great quality, would recommend!" Read more

"This was money well spent. The hot water is instant and helps to expedite making my tea. The cold water is cold and the family loves this item." Read more

"Great buy for the price...." Read more

27 customers mention23 positive4 negative

Customers like the size of the water dispenser. They mention it's just the right size, fits nicely in a small corner, and has a compact and sleek design. Some say that the opening to the water feed is way small. Overall, most are happy with the size and functionality of the product.

"...The cooler has a nice, compact, and sleek design...." Read more

"...& chrome is sleek, unobtrusive and elegant looking, and it's sized right for the home. Does not look like an office cooler...." Read more

"...The size is perfect for our small house, it’s quiet and is super easy to use. The hot water is scalding and the cold water is ice cold...." Read more

"...kitchen, but like I said it is a very quiet humming and the unit fits well in the corner and is nice to look at...." Read more

39 customers mention20 positive19 negative

Customers have mixed opinions about the noise of the water dispenser. Some mention that it is very quiet, while others say that it makes a loud buzzing noise when refrigerating. The small motor sound is getting used to hearing in the kitchen, but some customers have reported a sudden loud pop or bang. The buzz can get very irritating, especially on a nice quiet day.

"...The Primo Water cooler is as quiet as a small refrigerator, easy to assemble, and easy to maintain...." Read more

"...It is also a little bit noisy when running but not so much that it bothers. However, this top-loading cooler is excellent in every other way!..." Read more

"Have been using this for over a month now. Very quiet. Very nice aesthetic. We love it...." Read more

"...Got a 4 instead of 5 because when the cooling part kicks on it is quite loud." Read more

35 customers mention5 positive30 negative

Customers are dissatisfied with the leakage of the water dispenser. They mention that it leaks throughout the night, drips when not in use, and spills all over the floor. Some say that the bottle receptacle warped and the water leaked throughout the day.

"...It startped leaking all of a sudden and the top of the machine was hot and also the water was boiling...." Read more

"...My cooler is now leaking from the rear face panel and it runs past the grille which has exposed wires...." Read more

"...it was my first time buying a w.d and 10 months later it started to leak water in the back and on the top sides and also by that time the water..." Read more

"...to just 4 gallons of water to compensate but there is still some spillage. The pour basin fills up way to fast...." Read more

Broke 3 Months after Return Window Elapsed
4 Stars
Broke 3 Months after Return Window Elapsed
Hot water comes out hot, right away.Cold water is crisp and quite cold.It even has a cool setting if cold is too intense and a little night light.This product is great...when it is working properly.I received my cooler mid-May and got almost 5 full months of use out of it.However it seems this product is not very sturdy as what I imagine would have been negligable effects of replacing water jugs (I made it through nine 5 gallon jugs before it leaked the entire contents of my 10th onto my floor in a night) seems to have ruined a seal somewhere in there.My cooler is now leaking from the rear face panel and it runs past the grille which has exposed wires. Its rather unsettling and not something that had concerned me until I saw the water dripping down...Update: Ive called Primo and they are sending a replacement as it was still covered under their own warranty. Im not sure how long it is good for but it definitely goes past the amazon return period.This is a great water cooler, although I am suspicious of its durability as it has seen nothing aside from what relatively little wear and tear comes from replacement of the water jugs.
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