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50% positive over last 12 months
91% positive over lifetime
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Canon MX492 Black Wireless All-in-One Small Printer with Mobile or Tablet Printing, Airprint and Google Cloud Print Compatible
Purchase options and add-ons
Brand | Canon |
Connectivity Technology | Wi-Fi |
Printing Technology | Inkjet |
Special Feature | Auto-Document Feeder |
Color | Black |
Model Name | MAIN-39998 |
Printer Output | Color |
Maximum Print Speed (Color) | 4.4 |
Max Printspeed Monochrome | 8.8 |
Item Weight | 13 Pounds |
About this item
- The space-saving small printer fits about anywhere in your home, office or dorm
- Air Print: Print wirelessly and effortlessly from your compatible iPhone, iPad or iPod touch --no drivers needed
- Print and scan photos or documents from your mobile device using the free Canon PRINT app
- Save time with the fully integrated Auto Document Feeder
- We are here for you with 100% US-based Service & Support
Frequently bought together
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PRODUCT CERTIFICATION (1)
EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.
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Product information
Product Dimensions | 17.2 x 11.7 x 7.5 inches |
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Item Weight | 13 pounds |
Manufacturer | Canon USA Inc. |
ASIN | B00RN08584 |
Item model number | MX492 |
Customer Reviews |
4.1 out of 5 stars |
Best Sellers Rank | #137,922 in Office Products (See Top 100 in Office Products) #143 in Ink Tank Printers |
Is Discontinued By Manufacturer | No |
Date First Available | January 5, 2015 |
Warranty & Support
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Product details
- Is Discontinued By Manufacturer : No
- Product Dimensions : 17.2 x 11.7 x 7.5 inches; 13 Pounds
- Item model number : MX492
- Date First Available : January 5, 2015
- Manufacturer : Canon USA Inc.
- ASIN : B00RN08584
- Best Sellers Rank: #137,922 in Office Products (See Top 100 in Office Products)
- #143 in Ink Tank Printers
- Customer Reviews:
Product guides and documents
What's in the box
Videos
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Customer Review: Worst printer ever!
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Product Description
Small Footprint and Business Quality Printing right from your Smartphone or Tablet
From the manufacturer
Overview
Wireless All-in-One Color Printer
Wireless l Print l Copy l Scan l Fax
Print from more locations than ever with the MX492 thanks to outstanding connectivity options and the ability to place the printer more places than ever with it’s 30% reduction in size over previous MX models. With Google Cloud Print and AirPrint, you can print wirelessly from your compatible smartphone or tablet from virtually anywhere around the office. It’s loaded with timesaving features, as well, including a fully-integrated automatic document feeder which holds up to 20 sheets. Plus, the optional XL ink cartridges mean you can print longer before having to replace your cartridges.
What's in the Box
- PIXMA MX492 Wireless Office All-In-One Printer
- FINE Cartridges
- Setup CD-ROM
- Telephone Line Cable
- Manuals and other documents
- (USB cable NOT included)
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WirelessOur built-in wireless features will automatically connect to help you save time so you can print or scan anywhere around the house. Features: Wifi |
MobileUnlock the power of printing with your mobile device. Print or scan from your phone using a variety of applications. Features: AirPrint, Google Cloud Print and the Canon Print app |
CompactFeaturing a new, compact design, the MX492 is more than 30% smaller than previous MX Models. |
Additional Features
Lets you print quietly while not disturbing those around you.
Scan to Cloud
You can share your home and work printers with anyone you choose.
ADF
The fully-integrated automatic document feeder holds up to 20 sheets.
Fax
The high speed business fax has 19 coded speed dials and memory for up to 50 incoming pages.
Looking for specific info?
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the compact size of the printer. They say it takes up less space and has a lot of features. They also appreciate the value, and performance. However, some customers have reported issues with paper jams and quality. They mention that the printer is loud and it jams all the paper. Customers also dislike connectivity. Customers disagree on print quality, and ease of use.
AI-generated from the text of customer reviews
Customers like the performance of the printer. They say it does its job just fine, the scanner and copy works well, and all the features work flawlessly. They also mention that it does Chromebook printing very well, works well over wifi, and produces very good output at a decent speed. Customers are also surprised that network printing works well from networked Macs and iPhones.
"...WiFi: Works Flawlessly from both phone and laptop but was difficult setting up since you have to enter your WiFi password into the printer settings..." Read more
"...The computer took a bit longer due to the lengthy download. Software and device seem fine...." Read more
"...a time since it has to be on the glass to copy as the feeder does not work without jamming and feeding crocked)..." Read more
"...on the top is a great value at this price point and works quite well for making copies or scans or faxing multiple pages...." Read more
Customers like the value of the printer. They say it's a great product for the price, and a low-priced color printer that allows those on a tight budget to get the job done. The print quality and speed are great for the money. However, some customers have reported issues with the installation.
"...So for $34.99-a brand new, refundable, well known brand name product, with both ink cartridges included, and all of it's functions and capabilities,..." Read more
"...-PAGE SCANNER FEEDER: The paper feeder on the top is a great value at this price point and works quite well for making copies or scans or faxing..." Read more
"You get an amazing feature set for very little money (up-front, anyway, until it is time to buy new ink cartridges)...." Read more
"...Just keep in mind the ink cartridges are more expensive than inkjets, but as long as your not printing hundreds of pages a month, you should be good..." Read more
Customers like the size of the printer. They mention it takes up less space, has a lot of features, and fits their desk space. Some say that the set up screen is tiny.
"...The printer holds quite a bit of blank paper and for home use it is more than adequate...." Read more
"...-Compact enough for a small desk-Photo printed quality is great!Cons:-It's kinda noisy and loud when printing..." Read more
"...It doesn't hold a lot of paper, so if you want a printer to print out all of your wedding invitations on, no, this is not for you...." Read more
"...Pros:- Small foot print...." Read more
Customers are mixed about the ease of use of the printer. Some mention that it was not difficult to set up, simple to operate, and comes with a good software suite. However, others say that the instructions were confusing, the software is a bit of a nightmare, and the paper loading is a hassle.
"...it myself (on a laptop and phone), I can assure you that installation is fairly simple, so long as you READ the instructions and pay attention to..." Read more
"...WiFi: Works Flawlessly from both phone and laptop but was difficult setting up since you have to enter your WiFi password into the printer settings..." Read more
"...Recommended--good value having wireless, and a paper feeder at this price point. I hope some of this helps with you purchasing decision." Read more
"...This is a fine printer for at home, where you might only print your kid's homework, the occasional downloaded pattern or a form you need to fill out..." Read more
Customers are mixed about the print quality of the printer. Some mention that it prints well, while others say that it's not excellent and has paperfeed problems.
"...This one does much more, looks much nicer and is far more advanced. Fax, copy, print, scan, wifi connection, usb connection, PC, tablet and phone..." Read more
"...It has been printing well for me with no jams even though I am re-using paper previously printed on one side..." Read more
"...the printer will be recognized by your computer, but will be unable to print because the drivers and software have not yet been installed on your..." Read more
"...Since the print quality was perfectly fine as-is, I decided all the wasted ink was not worth a perfect calibration, so I just gave up...." Read more
Customers are dissatisfied with the quality of the printer. They mention that it's very poor, has a quick failure, and feels cheaply made. They also say that the LED screen on the printer is very lame and that the whole machine is put into an error state. Customers also mention that the ink does not last long and that Canon software is not great.
"...The printer's photo editing software is not very good so it was not easy to get the colors and contrast correct with that software...." Read more
"...It also goes thru ink like crazy - I mainly decided to do this review when I saw the price in less than 12 months more than tripled and I would not..." Read more
"...and then spits out a non-specific error message when trying to scan the impact that was printed...." Read more
"...brand new, refundable, well known brand name product, with both ink cartridges included, and all of it's functions and capabilities, I'd say this is..." Read more
Customers dislike the connectivity of the printer. They mention that it gives them a lot of trouble hooking up wirelessly, and it takes forever to connect to the WiFi. The installation is clunky and enabling the WiFi was a bit tedious. Setting up your network takes entirely too long, and the printer continues to stop connecting to the wifi randomly.
"...should have known better since from day one it gave me alot of trouble hooking up wirelessly and would frequently give message can not be found, so..." Read more
"...It was a little difficult trying to connect this wirelessly but I read another review who said to have patience and I persisted...." Read more
"...they use a cheap screen that isn't back lit, and require a phone or computer connection to set it up wireless...." Read more
"...a name brand product that performed many functions and offered multiple connection methods as well as a varitey of additional settings...." Read more
Customers are dissatisfied with the jams in the printer. They mention that the paper jams for no reason, it's loud, and it doesn't work. Some customers also say that the printer is constantly jamming and that the jam is hard to clear.
"...TIME fed the paper straight for scanning (or faxing) and gets jammed nearly every time...." Read more
"...The bad: eats ink (and it's expensive), paper jams for no reason, does not have certain functions if using a Chromebook, not so easy to set up,..." Read more
"...Update April 3rd, 2015 ***Still having jamming issues but discovered that there is a rear access door that can be opened to remove the..." Read more
"...those of you who have complained this printer is really loud, it jams all the paper, and it doesn't work--I figured it out...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Setup: Getting this up and running for me was an all day process but the fault was my own. I spent hours trying to breeze through it with no luck but had I taken the time to read, I would have save myself a lot of time and a minor headache. Installing the download provided for PC and the app provided for smartphone is essential. If the directions are followed and in order, there's no reason why this item shouldn't be up and running and ready to perform any task via any connection within maybe aa quickly as 15 min. An hour tops depending on your PCs installation speed I suppose. But it's a fairly quick process if done correctly.
USB: Mine did not come with a USB plus, luckily I was able to use my old one but once hooked up it worked with no problems
WiFi: Works Flawlessly from both phone and laptop but was difficult setting up since you have to enter your WiFi password into the printer settings and there are NO instructions on how to enter Numbers, symbols or capital letters. I had to just play around with it til I figured it out while keeping my fingers crossed that I didn't create an irreversible error in the process. (The star key pressed before each button will allow numbers, symbols and caps. Have to press multiple times in some cases to reach desired character) Also for phones, you have to use the app provided. Which works just fine as well.
Sound: I've seen a few complaints about how noisy and loud this printer is but there is actually a quiet setting which you can turn on permanently or even set to only have it on during hours of your choice.
Paper Jam/Ink Problems: I have not experienced any paper jams or ink issues and I have printed quite a few documents AND images from phone AND laptop via WiFi AND usb using black ink AND color. I notice most paper Jam complaints later notice it's an easy fix and also upon arrival it seemed it could have been quite easy to damage if not handle carefully straight out the box.
Price: As I write this review this product is currently going for $55.24. I purchased mine a few days ago for $34.99 so I'm glad I bought it when I did. I see a lot of printers being sold used for $20 but without ink. Add the ink and the total becomes at LEAST $35+ for a USED item! So for $34.99-a brand new, refundable, well known brand name product, with both ink cartridges included, and all of it's functions and capabilities, I'd say this is a steal!
Scan: Incredible/Instant
Print: Flawless/Fast
Copy: Spectacular/Speedy
Fax: Unused/Unknown
All in all after reading the negative reviews I am very glad that I geared more toward the positive ones. Electronics are generally built to fail at some point so even if in the end this printer begins to encounter problems, I'll simply take comfort in the fact that I only spent $34.99 on a name brand product that performed many functions and offered multiple connection methods as well as a varitey of additional settings. Having this device almost makes the fact that my last printer abruptly stopped working a bit exciting. This one does much more, looks much nicer and is far more advanced. Fax, copy, print, scan, wifi connection, usb connection, PC, tablet and phone usage. I'm not sure what more one could ask for from a printer....especially at $34.99.
Reviewed in the United States on January 22, 2019
Setup: Getting this up and running for me was an all day process but the fault was my own. I spent hours trying to breeze through it with no luck but had I taken the time to read, I would have save myself a lot of time and a minor headache. Installing the download provided for PC and the app provided for smartphone is essential. If the directions are followed and in order, there's no reason why this item shouldn't be up and running and ready to perform any task via any connection within maybe aa quickly as 15 min. An hour tops depending on your PCs installation speed I suppose. But it's a fairly quick process if done correctly.
USB: Mine did not come with a USB plus, luckily I was able to use my old one but once hooked up it worked with no problems
WiFi: Works Flawlessly from both phone and laptop but was difficult setting up since you have to enter your WiFi password into the printer settings and there are NO instructions on how to enter Numbers, symbols or capital letters. I had to just play around with it til I figured it out while keeping my fingers crossed that I didn't create an irreversible error in the process. (The star key pressed before each button will allow numbers, symbols and caps. Have to press multiple times in some cases to reach desired character) Also for phones, you have to use the app provided. Which works just fine as well.
Sound: I've seen a few complaints about how noisy and loud this printer is but there is actually a quiet setting which you can turn on permanently or even set to only have it on during hours of your choice.
Paper Jam/Ink Problems: I have not experienced any paper jams or ink issues and I have printed quite a few documents AND images from phone AND laptop via WiFi AND usb using black ink AND color. I notice most paper Jam complaints later notice it's an easy fix and also upon arrival it seemed it could have been quite easy to damage if not handle carefully straight out the box.
Price: As I write this review this product is currently going for $55.24. I purchased mine a few days ago for $34.99 so I'm glad I bought it when I did. I see a lot of printers being sold used for $20 but without ink. Add the ink and the total becomes at LEAST $35+ for a USED item! So for $34.99-a brand new, refundable, well known brand name product, with both ink cartridges included, and all of it's functions and capabilities, I'd say this is a steal!
Scan: Incredible/Instant
Print: Flawless/Fast
Copy: Spectacular/Speedy
Fax: Unused/Unknown
All in all after reading the negative reviews I am very glad that I geared more toward the positive ones. Electronics are generally built to fail at some point so even if in the end this printer begins to encounter problems, I'll simply take comfort in the fact that I only spent $34.99 on a name brand product that performed many functions and offered multiple connection methods as well as a varitey of additional settings. Having this device almost makes the fact that my last printer abruptly stopped working a bit exciting. This one does much more, looks much nicer and is far more advanced. Fax, copy, print, scan, wifi connection, usb connection, PC, tablet and phone usage. I'm not sure what more one could ask for from a printer....especially at $34.99.
Top reviews from other countries
Other than a single problem swapping it from a wireless configuration to a wired one this printer has worked flawlessly. Ink is relatively cheap and I have yet to have this jam or malfunction.
Pros:
Easy to set up
Cons:
Basically need to reinstall if you swap it from one setup to another.
Setup is a bit complicated if you're on an Apple device. I'm more techy than most, so if you get frustrated easily... maybe have someone help you.
I set this up using the Canon app associated via my iPhone. No issues there, I was able to print from my iPhone 6s easily.
It's setting it up with my Mac Air that has been a pain in the butt!! Firstly, it took downloading and running the .dmg setup file a few times for it to actually open a setup menu (the first couple times, clicking on the icon did nothing but I kept re-downloading the .dmg file until it worked). Eventually, I got the setup menu to run. However, the second issue, in order for you to even finish setup in its entirety, you are required to connect your Mac to the printer but there was no additional cord and/or USB 2.0 adapter for me to actually do so. You can buy these on Amazon, thank goodness - Ugreen USB 2.0 High Speed 480Mbps Printer Scanner Cable Cord A Male to B Male for HP, Canon, Lexmark, Epson, Dell, Xerox, Samsung etc, 5ft/1.5m .
I just ordered one so I won't be able to update for a couple days. I have a feeling it will work, but I might have to also use my thunderbolt / HDMI adapter - VicTsing Mini DisplayPort to HDMI Cable, High Resolution 4Kx2K Thunderbolt Mini Displayport DP to HDMI HDTV Adapter Cable For Apple MacBook Pro, iMac, MacBook Air, Mac mini, Microsoft Surface Pro, ThinkPad X1,etc - since I find installs often don't work if you use a USB port on a Mac Air (at least on mine, anyway - I have to connect directly to the thunderbolt port and not a USB port whenever I want to install something extra, like a printer). If that ends up being the case, I'll update my review.
Quick next day update:
It's still working with the app but I just wanted to add that I bought the printer + ink bundle and was surprised to see the printer already came with ink (black and colour). I don't mind having extra on hand, though, just wanted to point that out.
Update: March 11th 2017
I was correct in needing the additional USB 2.0 cable cord in order to run the installation on my Mac Air, what I did not need was the thunderbolt adapter though. It worked by plugging into the USB port next to the thunderbolt port. I stand by my original review in that I think this printer is very PC user-friendly, but a bit of an ordeal for Apple products. If I was someone with zero knowledge on adapters and add-on cable cords, this would be very difficult to set up.
I hope this helps confused Apple users.
Original Review: Sigh. Purchased this product after my MG5720 died after less than 5 months (an envelope jammed and it could not be removed without damaging the interior parts; even the repair guy gave up). I should have done better research.This 492 is super slow to print, loses wifi connection all the time (yes, I've restarted my router, updated drivers and turned printer on and off. EACH time), and worst of all, does not have auto-duplex (double sided printing), meaning one has to stand at the printer and manually feed back each sheet to print the other side. Not a problem if you're printing just one or two pages, but a pain for longer documents. Pros: cheap & small. That's about it. Looking forward to buying a better printer in near future, probably not Canon next time as this is my 4th in as many years.