Came with spare parts and a decent ergonomic tool for assembly. I highly recommend that you do not tighten the screws down hard on any step, especially after you get to the step for attaching the back to the seat. You will need the play or the holes for attaching the arms and back will not line up. After you have attached both arms, then go back and tighten the back plate to the seat and re-tighten the rest of the screws before you put on the base guard cap. There was one predrilled hole for the upper part of one arm that seem to have two metal pieces that had been welded with the joint slightly off. That particular piece was extremely difficult to get the bolt past a certain point. Once I saw what the problem was and was certain the bolt wasn't cross-threaded. I just forced my way past that point with a stronger tool, then the bolt finished screwing in easier.
This is a substantial chair that feels well-made. The leather is thick, it doesn't seem like it will start peeling like every other "leather" chair I have purchased. The stitching seems solid. The cushions are very thick and supportive. The metal plate that attaches the back to the base is easily twice, if not three times, as wide and nearly double the thickness of the last chair we bought that was supposedly for "big and tall" and rated for 275 lbs. Never sat in by anyone but a 160 lb person and the metal plate cracked on that chair. I cannot imagine that happening with this chair. This is very thick and very heavy. It's more a of two person job to put together at points. Also, the casters are huge compared to most but still plastic. We purchased roller blade type wheels to put on the chair instead as those are easier on the carpet.
One of the reasons that I bought this chair was the warranty. Nowhere in the literature does it specify what the warranty is except for the vague reference to defects and workmanship for the life of the original purchaser who has purchased from an "authorized dealer" and with receipt proving such. Might as well not even have a warranty as everything I have ever ordered from Amazon that has an "authorized dealer" warranty has never been honored by the manufacturer. However, Amazon has always made good if the seller won't. So there's that.
I highly recommend this chair, if it holds up like I think it will. Right out of the gate, it's the best office chair we have purchased anywhere. Also, the arms are solid wood. The legs are wood with thin metal rods running through them. The wood legs are more decorative than structural. Still probably help support the metal rods though. Overall, the chair is incredibly comfortable and feels extremely well made. We'll see how it holds up to the same 160lb person.
| Brand | La-Z-Boy |
|---|---|
| Color | Brown |
| Product Dimensions | 32.2"D x 27.5"W x 45"H |
| Size | Big & Tall |
| Back Style | Solid Back |
| Special Feature | Ergonomic,Adjustable Height,Upholstered Leather,Adjustable Lumbar |
| Product Care Instructions | Spot Clean |
| Unit Count | 1.0 Count |
| Recommended Uses For Product | Office |
| Maximum Weight Recommendation | 350 Pounds |
| Style | Traditional |
| Pattern | Solid |
| Finish Type | Wood |
| Room Type | Office |
| Age Range (Description) | Adult |
| Included Components | Big & Tall Office Chair |
| Shape | L-Shaped |
| Model Name | Delano |
| Arm Style | With arms |
| Surface Recommendation | Indoor |
| Seat Back Interior Height | 27 Inches |
| Furniture base movement | Glide |
| Indoor/Outdoor Usage | Indoor |
| Furniture Finish | Walnut |
| Seat Height | 25 Inches |
| Seat Depth | 21 inches |
| Fill Material | Foam |
| Arm Height | 31.75 Inches |
| Reclining Position Count | 1 |
| Tilting | Yes |
| Is Electric | No |
| Number of Cup Holders | 1 |
| Item Weight | 60.4 pounds |
| Country of Origin | China |
| Item model number | 45833 |
| Is Discontinued By Manufacturer | No |
