This trumpet is beautifully made. Bought it for my 8 yo daughter who had a Prelude TR711 which we aren’t too happy about. This came nicely packaged with two white gloves, a polishing cloth, valve oil, a Jean Paul 7c mouthpiece, plus a maintenance book which other trumpets don’t usually come with. These are all big pluses.The black canvas carrying case is accented with faux leather handles. The bag alone weighs a bit under 3 lbs which is light but sturdy and water resistant. It has removable and adjustable bag straps to convert the canvas carrying case into a back pack or you can carry it with shoulder straps or take the straps off completely and just hand carry it with its faux leather handles. The carrying case has a big front pocket for extra storage.This Jean Paul TR-430 is much lighter than the Prelude TR-711 so it is easier to handle yet sounds so much better too. A mouthpiece holder is built into case.Another great thing about this TR430 Jean Paul trumpet is that the valves are very responsive. It bounces back so much quickly compared to most trumpets we have seen in the market. It might be because of lighter materials which incredibly helps without compromising sound quality.It has two spit valves with clear rubber stoppers where other trumpets have cork stoppers on their spit valves which wear out and rot then fall off overtime. I like the clear rubber on the spit valve. It makes its much more classy, much more hygienic and it is the little details such as this that tells you they put a lot of thought into their product.The shipping was also fast. Faster than I expected. I didn’t purchase it with prime so delivery was suppose to take 5-10 days. But as I watch the tracking via UPS ground, delivery took the shortest time possible which was only 4 days. I placed my order Sunday afternoon. Received the trumpet Thursday. That was fast.There are so many reasons to love this trumpet. But to top it all off, they have the best support in the industry. There is always somebody ready to help you on the other line. You have a question, just unsure of what trumpet to get or perhaps a problem with your trumpet, they are always there for their customers.I spoke with Enrique from Jean Paul and he gave me his cell phone number so I can get in touch with him regardless of where he is (in vacation) or what time of day it is (at night or on his day off) just to make sure I can reach him if I am not happy or if there’s a problem with my purchase. They go the extra mile with sincerity. And that sold me. I was considering to purchase a Bach and the manufacturer says the support covered by the warranty is provided by the dealer. And when I met with our local dealer in person they told us they only cover 90 days of warranty. The trumpet they’re selling us had very slow valves and that isn’t covered by the warranty regardless of how much proper cleaning and oiling we did. Our local dealer although we dealt with them in person were very impersonal and indifferent. Jean Paul maybe be across the miles, we may be states apart but they treat you like family. They make you feel that they’re right there ready to help you at any time. The product sells itself. But their support is even better.UPDATE:We have this trumpet for 3 years now. Bought it in 2018 and now it's 2021.Service is excellent. We have lost an ivory button for the valves and and the rubber pad for the spit valve also came off and lost it. They have mailed us replacements for the PARTS at NO CHARGE just pay for shipping costs. Thank you JEAN PAUL USA!!!