THIS IS NOT FOR COMCAST ONLY! It is also compatible with Cox internet. And probably many other internet provider services!!! It is a Great router. Very fast. Good range.
The Amazon description is EXTREMELY MISLEADING. I do NOT have comcast infinity service. My wifi and cable provider is COX! I called Cox before I purchased this and was told that this IS on their list of approved modems that work with Cox service. After I purchased this, I called Cox to come to my house and set it up because I am not at all tech savvy. You could probably easily do it yourself. As it turned out, it was a good thing that I did call the Cox man because even he had trouble installing it. The trouble that the Cox man had was due to Amazon's fault - it was not due to any difficulty in installing it. Amazon shipped me a router that had a serial number on the outside of the box that did not match the serial number of the modem inside the box. and a different, non matching serial number was on the modem. The Cox man did not realize it for a while and that was why he had so much trouble trying to get it up online. Once he figured out that Amazon put the wrong item into my box and he got the correct serial number, then it worked right away.
I am wondering if any accompanying documentation or warranty is supposed to be included in the box with this modem because my box had nothing in. It. I suspect that this had been opened and returned and mispackaged by Amazon afterwards and then sold to me. If anyone else leaves a message here can you please state if there was warranty or paperwork that is supposed to come with this. All in all, I DO recommend this modem. My test speeds have greatly increased. Am not positive but I think my Cox internet plan is for speeds of up to 50 and I am getting average speed readings of downloads 75.01-75.32 Mbps and uploads average speeds of between 5.29 and 5.67 Mbps.
It is rather large. It is flat with 4antennae that stand 7 1/2 " high. The depth is 7 1/2 " and the width is 12 1:2". It is a medium weight. I highly recommend and I would buy it again. It is not too heavy. I hope this helps someone. I just wish I knew how to register my product and that Amazon had not switched boxes on my modem!
| Wireless Type | 802.11ac |
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