First and foremost, please note that the double-chute splitter attachment (shown in my pictures) is NOT included with this feeder. It's a third-party aftermarket product. See further down in my review for more about this.
As for the PetSafe Wi-Fi feeder itself (PFD00-15788), I'm very impressed with it so far. Although it's a bit pricey, the peace of mind to have wi-fi connectivity is more than worth it for me. The number one thing that concerns me with automatic feeders is the possibility of failure or malfunction, resulting in the pet(s) going unfed and not knowing about it. While I always have someone checking on my pets daily during an extended absence, being able to confirm the pets are getting their food and the feeder is functioning properly is so great. In addition, the battery backup (4 D batteries - not included) is another key feature to ensure feeding happens even if the power goes out. Also, being able to feed them remotely ad-hoc if needed via the mobile app is wonderful. If I get stuck at work longer than expected or want to stay at a dinner party longer than planned, I can simply use the mobile app to feed them on their regular schedule. No more feeling guilty about them having to wait longer for their meals.
Set up of the feeder is so easy. Just unbox it, plug it in, download the mobile app, and follow the instructions. It's that easy. Takes 10 minutes max. Also, make sure to wash the food tub as well before filling with food. Setting up the feeding schedule (feeding time and amount) in the mobile app is super-easy and straightforward. The feeder is sleek and simple to use with only a power on/ off switch (bottom of unit) and a feed button (top of unit) - all other functions are controlled through the mobile app only. I was a bit concerned that my cats might figure out how to push that feeder button on the top to get food. But, to my surprise, the app has a "Child Lock" setting that disables this button completely! But, let's suppose you don't disable the feeding button on the unit. What's so cool about this feeder is that when that button is pressed, the feeder will tell you about it! The app will notify you "Your pet has been fed!" along with the amount fed and the time. If your pet is the one that pushed the button, you can just disable it via the mobile app from wherever you are (and then revise the schedule to skip or delay the next feeding accordingly). A fantastic feature PetSafe!
One other note regarding the mobile app. There's a feeding history log that shows all the feedings that have occurred, listed by date and time, along with the amount of each feeding and whether the feeding was scheduled ("Scheduled Meal") or ad-hoc ("Your pet has been fed!" - either by button on machine or via app).
Finally, just a bit about the aftermarket 3D printed double-chute splitter I bought from a third-party seller. It's AWESOME and I'm so pleased with it that I can't believe PetSafe didn't make an accessory like this themselves. It fits the feeder so well that it's just like an OEM accessory and it installs in just a few seconds. If you have 2 cats, this turns the single feeder into a double feeder which eliminates the need for two separate feeders (just double the feeding amount so each bowl gets a single portion). My main concern was that all (or most) of the food would go to just a single bowl but this splitter does a pretty decent job of evenly splitting the food between two bowls. I'm just a consumer and have absolutely no stake in the game by promoting their product but when something works and fits this well, it should be noted. It's on Amazon here if you're interested: https://www.amazon.com/gp/product/B077VKZL78
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This Item  PetSafe Smart Feed Automatic Dog and Cat Feeder - Smartphone - Wi-Fi Enabled for iPhone and Android Smartphones |  |  |  |  | |
| Price | $129.95 | $109.99 | $74.99 | $69.99 | $74.99 |
| Delivery | — | — | Get it as soon as Thursday, May 16 | Get it as soon as Thursday, May 16 | Get it as soon as Friday, May 17 |
| Customer Ratings | |||||
| Portion size | |||||
| Easy to clean | |||||
| Sturdiness | |||||
| Value for money | |||||
| Lock Feature | |||||
| Sold By | Amazon.com | Dogness Official | Dogness Official | Dogness Official | Dogness Official |
| target species | Dog | Cat | Large, medium and small dogs and cats | Dog, Cat | Dog, Cat |
| size | UNIT | 2L Feeder + 1L Fountain | 4L | 7L | 9L |
| style | Original Smart Feed | Automatic | Wi-Fi | Modern | large |
| operation mode | Automatic | Automatic | Automatic | Automatic | Automatic |
Reviews with images
First impressions out of the box- not used yet
Overall the product seems like it is well designed,For design I expect crumbs to fall in between the hopper and the conveyor system into the machine housing so to a very small gap between the hopper and the conveyor and the bowl holder relies on the weight of the machine to hold it in place there are no screws or clips to keep it from moving if the machine gets bumped, however sin live it’s not fastened well it may prevent the bowl from getting tipped over if the machine does get bumped.For cats I think I would prefer the bowl to be secured to the machine. I might hot glue it in place.For quality it’s seems mostly adequate, however the manufacturer has definitely cheaped out on a couple things in terms of material use. Just a little disappointing for an expensive machine I would have paid an extra $5 for better quality of materials.The stainless steel bowl is extremely thin. The bottom flex’s while washing, and is definitely subpar for food bowls. Not sure if it can be replaced with a heavier duty one.The lid latch is suspect for a limited life span the mechanisms function is fully dependent on a piece of plastic that needs to flex. I expect it to break in a year or two.Otherwise I like how every part of the machine that touches food can be removed and washed and the mobile app is pretty straight forward to use and program.
Top reviews from the United States
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Reviewed in the United States on February 17, 2019
As for the PetSafe Wi-Fi feeder itself (PFD00-15788), I'm very impressed with it so far. Although it's a bit pricey, the peace of mind to have wi-fi connectivity is more than worth it for me. The number one thing that concerns me with automatic feeders is the possibility of failure or malfunction, resulting in the pet(s) going unfed and not knowing about it. While I always have someone checking on my pets daily during an extended absence, being able to confirm the pets are getting their food and the feeder is functioning properly is so great. In addition, the battery backup (4 D batteries - not included) is another key feature to ensure feeding happens even if the power goes out. Also, being able to feed them remotely ad-hoc if needed via the mobile app is wonderful. If I get stuck at work longer than expected or want to stay at a dinner party longer than planned, I can simply use the mobile app to feed them on their regular schedule. No more feeling guilty about them having to wait longer for their meals.
Set up of the feeder is so easy. Just unbox it, plug it in, download the mobile app, and follow the instructions. It's that easy. Takes 10 minutes max. Also, make sure to wash the food tub as well before filling with food. Setting up the feeding schedule (feeding time and amount) in the mobile app is super-easy and straightforward. The feeder is sleek and simple to use with only a power on/ off switch (bottom of unit) and a feed button (top of unit) - all other functions are controlled through the mobile app only. I was a bit concerned that my cats might figure out how to push that feeder button on the top to get food. But, to my surprise, the app has a "Child Lock" setting that disables this button completely! But, let's suppose you don't disable the feeding button on the unit. What's so cool about this feeder is that when that button is pressed, the feeder will tell you about it! The app will notify you "Your pet has been fed!" along with the amount fed and the time. If your pet is the one that pushed the button, you can just disable it via the mobile app from wherever you are (and then revise the schedule to skip or delay the next feeding accordingly). A fantastic feature PetSafe!
One other note regarding the mobile app. There's a feeding history log that shows all the feedings that have occurred, listed by date and time, along with the amount of each feeding and whether the feeding was scheduled ("Scheduled Meal") or ad-hoc ("Your pet has been fed!" - either by button on machine or via app).
Finally, just a bit about the aftermarket 3D printed double-chute splitter I bought from a third-party seller. It's AWESOME and I'm so pleased with it that I can't believe PetSafe didn't make an accessory like this themselves. It fits the feeder so well that it's just like an OEM accessory and it installs in just a few seconds. If you have 2 cats, this turns the single feeder into a double feeder which eliminates the need for two separate feeders (just double the feeding amount so each bowl gets a single portion). My main concern was that all (or most) of the food would go to just a single bowl but this splitter does a pretty decent job of evenly splitting the food between two bowls. I'm just a consumer and have absolutely no stake in the game by promoting their product but when something works and fits this well, it should be noted. It's on Amazon here if you're interested: https://www.amazon.com/gp/product/B077VKZL78
Very impressed! A great product with a well-designed mobile app
Reviewed in the United States on February 17, 2019
First and foremost, please note that the double-chute splitter attachment (shown in my pictures) is NOT included with this feeder. It's a third-party aftermarket product. See further down in my review for more about this.Reviewed in the United States on February 17, 2019
As for the PetSafe Wi-Fi feeder itself (PFD00-15788), I'm very impressed with it so far. Although it's a bit pricey, the peace of mind to have wi-fi connectivity is more than worth it for me. The number one thing that concerns me with automatic feeders is the possibility of failure or malfunction, resulting in the pet(s) going unfed and not knowing about it. While I always have someone checking on my pets daily during an extended absence, being able to confirm the pets are getting their food and the feeder is functioning properly is so great. In addition, the battery backup (4 D batteries - not included) is another key feature to ensure feeding happens even if the power goes out. Also, being able to feed them remotely ad-hoc if needed via the mobile app is wonderful. If I get stuck at work longer than expected or want to stay at a dinner party longer than planned, I can simply use the mobile app to feed them on their regular schedule. No more feeling guilty about them having to wait longer for their meals.
Set up of the feeder is so easy. Just unbox it, plug it in, download the mobile app, and follow the instructions. It's that easy. Takes 10 minutes max. Also, make sure to wash the food tub as well before filling with food. Setting up the feeding schedule (feeding time and amount) in the mobile app is super-easy and straightforward. The feeder is sleek and simple to use with only a power on/ off switch (bottom of unit) and a feed button (top of unit) - all other functions are controlled through the mobile app only. I was a bit concerned that my cats might figure out how to push that feeder button on the top to get food. But, to my surprise, the app has a "Child Lock" setting that disables this button completely! But, let's suppose you don't disable the feeding button on the unit. What's so cool about this feeder is that when that button is pressed, the feeder will tell you about it! The app will notify you "Your pet has been fed!" along with the amount fed and the time. If your pet is the one that pushed the button, you can just disable it via the mobile app from wherever you are (and then revise the schedule to skip or delay the next feeding accordingly). A fantastic feature PetSafe!
One other note regarding the mobile app. There's a feeding history log that shows all the feedings that have occurred, listed by date and time, along with the amount of each feeding and whether the feeding was scheduled ("Scheduled Meal") or ad-hoc ("Your pet has been fed!" - either by button on machine or via app).
Finally, just a bit about the aftermarket 3D printed double-chute splitter I bought from a third-party seller. It's AWESOME and I'm so pleased with it that I can't believe PetSafe didn't make an accessory like this themselves. It fits the feeder so well that it's just like an OEM accessory and it installs in just a few seconds. If you have 2 cats, this turns the single feeder into a double feeder which eliminates the need for two separate feeders (just double the feeding amount so each bowl gets a single portion). My main concern was that all (or most) of the food would go to just a single bowl but this splitter does a pretty decent job of evenly splitting the food between two bowls. I'm just a consumer and have absolutely no stake in the game by promoting their product but when something works and fits this well, it should be noted. It's on Amazon here if you're interested: https://www.amazon.com/gp/product/B077VKZL78
Images in this review
Reviewed in the United States on March 24, 2020
Reviewed in the United States on November 24, 2018
Top reviews from other countries
Marie-Pier
Works like a charm with big dental food!
Reviewed in Canada on April 16, 2020