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Motorola MT7711 24X8 Cable Modem/Router with Two Phone Ports, DOCSIS 3.0 Modem, and AC1900 Dual Band WiFi Gigabit Router, for Comcast XFINITY Internet and Voice

4.1 4.1 out of 5 stars 5,828 ratings

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WiFi 5 + DOCSIS 3.0

Purchase options and add-ons

Brand Motorola
Internet service provider Xfinity
Connectivity Technology Wi-Fi
Compatible Devices Tablet, Smartphone
Product Dimensions 8.25"L x 2.25"W x 9"H

About this item

  • THREE-IN-ONE CABLE MODEM, AC1900 ROUTER, AND XFINITY COMPATIBLE VOICE PORTS - Includes 24X8 DOCSIS 3. 0 cable modem, AC1900 Dual Band (2. 4GHz and 5GHz) Gigabit Router, four Gigabit (GigE) Ethernet ports, and two XFINITY Voice compatible phone ports. This product is approved by Comcast for Xfinity Internet and Voice, and recommended by Comcast for XFINITY Internet service speeds up to 400 Mbps.
  • REQUIRES COMCAST XFINITY INTERNET SERVICE. Approved by and for use with Comcast Xfinity and Xfinity X1. This product will not work with any other Internet service provider.
  • ELIMINATE UP TO 156 Dollars IN CABLE MODEM RENTAL FEES PER YEAR – Say goodbye to monthly rental fees and landline phone costs.
  • BUILT-IN HIGH-SPEED ROUTER WITH AC1900 WIRELESS AND POWER BOOST - provides Internet access for WiFi devices including smartphones, notebooks, tablets, and more. Four 10/100/1000 Gigabit Ethernet LAN ports provide wired connections to Windows and Mac computers and other Ethernet-capable devices. A Broadcom cable modem chipset provides security from Denial of Service attacks.
  • WIRELESS POWER BOOST FOR BETTER SPEED AND RANGE - adds high-performance WiFi power amplifiers to boost the wireless signals to the legal limit, giving a significant boost in speed and range. In addition, AnyBeam beamforming at both 2. 4 GHz and 5 GHz frequencies focuses the signal on wireless clients to further enhance performance and range. NOT included is a backup battery option (Model 98250) that allows your phone to make calls for 8 hours on standby after power loss.

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$167.12
Get it as soon as Tuesday, Apr 2
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Motorola MT7711 24X8 Cable Modem/Router with Two Phone Ports, DOCSIS 3.0 Modem, and AC1900 Dual Band WiFi Gigabit Router, for Comcast XFINITY Internet and Voice
Motorola MT7711 24X8 Cable Modem/Router with Two Phone Ports, DOCSIS 3.0 Modem, and AC1900 Dual Band WiFi Gigabit Router, for Comcast XFINITY Internet and Voice
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Motorola MG8702- DOCSIS 3.1 Cable Modem Wi-Fi Router,(High Speed Combo) with Intelligent Power Boost - AC3200 Wi-Fi Speed, Approved for Comcast Xfinity, Cox, and Charter Spectrum - (Renewed )
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Motorola MG7700 Modem WiFi Router Combo with Power Boost | Approved by Comcast Xfinity, Cox and Spectrum | for Cable Plans Up to 800 Mbps | DOCSIS 3.0 + Gigabit Router
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ARRIS SURFboard SB8200 DOCSIS 3.1 Cable Modem , Approved for Comcast Xfinity, Cox, Charter Spectrum, & more , Two 1 Gbps Ports , 1 Gbps Max Internet Speeds , 4 OFDM Channels
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Price-13% $167.12
Typical:$192.50
-10% $197.97
List:$219.99
-24% $189.99
New Price:$249.99
-15% $169.99
List:$199.99
-17% $149.99
List:$179.99
-31% $131.94
List:$189.99
Delivery
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Customer Ratings
Easy to install
4.3
4.2
4.2
4.2
4.4
4.2
WiFi signal
4.1
3.7
3.0
3.8
3.9
3.7
Tech Support
3.7
3.2
3.4
3.5
3.3
Value for money
4.5
3.8
4.0
4.1
Quality of material
4.8
4.0
4.3
Sold By
MTRLC LLC
Verdi!
Motorola Networking Renewed
MTRLC LLC
MTRLC LLC
Amazon.com
connectivity tech
Wi-Fi
Ethernet
Wi-Fi, Ethernet
Wi-Fi, Ethernet
Cable
Ethernet
ethernet ports
2
4
4
2
2
number of ports
2
2
4
4
6
2
data transfer rate
1900 megabits per second
2500 megabits per second
1 gigabits per second
6 gigabits per second
10 gigabits per second
max downstream rate
2500 megabits per second
1000 megabits per second
686 megabits per second
10000 megabits per second
max upstream rate
2.5 gigabits per second
1 gigabits per second
232 megabits per second

What's in the box

  • 24X8 Docsis 3. 0 Cable Modem
  • Ac1900 Dual Band (2. 4Ghz And 5Ghz) Gigabit Router

  • Product Description

    Motorola MT7711 Cable Modem WiFi Router Combo with Voice
    Man using phone laptop

    3-in-1 solution that saves you money

    Cable modem + WiFi router + voice

    The MT7711 combines a DOCSIS 3.0 cable modem, AC1900 WiFi router and 2 phone lines for fast speeds and reliable calling. With savings up to 168 dollars per year in modem rental fees, it's the smart choice for Xfinity Internet & Voice subscribers.

    Easy and reliable

    A worldwide leader in technology people depend on. Comes with our 2-year quality agreement and free support from our USA team of connectivity technicians. Simplifies the installation process and eliminates wires.

    Key features

    • Up to 800 Mbps cable internet speed
    • Up to 1900 Mbps wireless speed
    • 4 Gigabit Ethernet ports
    • 2 telephone lines

    Compatible with Xfinity Internet & Voice service

    Family using devices

    MT7711 supports internet plans up to 800 mbps

    Certified for Xfinity Internet & Voice

    Works seamlessly with Xfinity by Comcast. Not compatible with non-Xfinity voice services.

    High-speed cable internet

    Recommended for Comcast Xfinity internet service plans with speeds up to 800 Mbps.

    WiFi speeds up to 1900 Mbps

    Power Boost and AnyBeam beamforming deliver fast speeds and extended coverage.

    Father and son playing video games

    Back of MT8711 device

    Hand dialing landline phone

    Superior streaming & gaming

    Features 4 Gigabit Ethernet ports for quality streaming, gaming, and connecting.

    Simple setup & expert support

    Easy installation and free support from our USA team of connectivity technicians.

    2 Xfinity phone lines

    Supports advanced features including caller ID, call forwarding, and conference calling.

    MG7315 product image MG7540 product image MG7550 product image MG7700 product image MT7711 product image
    MG7315 MG7540 MG7550 MG7700 MT7711
    Customer Reviews
    4.3 out of 5 stars
    4,181
    4.4 out of 5 stars
    7,375
    4.4 out of 5 stars
    6,906
    4.2 out of 5 stars
    14,846
    4.1 out of 5 stars
    5,828
    Product Type (This table only includes cable modems with a built-in WiFi router) 8x4 Cable Modem plus N450 WiFi Router 16x4 Cable Modem plus AC1600 WiFi Router 16x4 Cable Modem plus AC1900 WiFi Router 24x8 Cable Modem plus AC1900 WiFi Router Cable Modem plus AC1900 WiFi Router plus Phone Service
    DOCSIS 3.0 Channel Bonding 8x4 16x4 16x4 24x8 24x8
    Certified for These Cable Internet Services. Typically Works with Many Others. Comcast Xfinity, Cox, Spectrum, Sparklight (CableOne), WOW! Comcast Xfinity, Cox, Spectrum, Sparklight (CableOne) Comcast Xfinity, Cox, Spectrum, Suddenlink, WOW!, Sparklight (CableOne) Comcast Xfinity, Cox Comcast Xfinity (Exclusively for Xfinity, not other cable services.)
    Recommended by Comcast Xfinity for Internet Service This Speed Tier or Below 200 Mbps 300 Mbps 300 Mbps 600 Mbps 600 Mbps
    Maximum Internet Download Speed (Actual speeds are lower) 343 Mbps 686 Mbps 686 Mbps 1000+ Mbps 1000+ Mbps
    Built-in WiFi Router N450 3x3, Power Boost AC1600 3x3 / 2x2, Dual Band, Beamforming, DFS AC1900 3x3, Dual Band, Power Boost, Beamforming, DFS AC1900 3x3, Dual Band, Power Boost, Beamforming AC1900 3x3, Dual Band, Power Boost, Beamforming
    WiFi Power Boost for Extended Range and Faster WiFi Yes No Yes Yes Yes
    Gigabit Ethernet Ports 4 4 4 4 4
    Telephone Ports (for Xfinity Voice) No No No No Yes
    Is There a No-Router Version of This Product? Yes, MB7220 (8x4 Cable Modem) Yes, MB7420 (16x4 Cable Modem) Yes, MB7420 (16x4 Cable Modem) Yes, MB7621 (24x8 Cable Modem) Yes, MB7621 (24x8 Cable Modem)

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here

    Feedback

    Motorola

    Motorola MT7711 24X8 Cable Modem/Router with Two Phone Ports, DOCSIS 3.0 Modem, and AC1900 Dual Band WiFi Gigabit Router, for Comcast XFINITY Internet and Voice


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    Customer reviews

    4.1 out of 5 stars
    4.1 out of 5
    5,828 global ratings

    Customers say

    Customers like the ease of installation with the networking router. They say the instructions are straight forward and easy to comprehend. They are also satisfied with the speed, and quality. However, some customers have reported issues with the tech support. They mention that the support is unresponsive and unhelpful. Customers also dislike reboot. They differ on connectivity, signal strength, and value.

    AI-generated from the text of customer reviews

    765 customers mention587 positive178 negative

    Customers like the quality of the modem. For example, they say it does its job, and is still working perfectly. Some mention that the app for the Motorola modem works well, and that it works well for running all their television and Wi-Fi needs. Some say that the WiFi signal works great, and the LAN and WAN had no issues.

    "...interface is much better than the Arris gateway with much more flexibility on configurations...." Read more

    "...My brief experience was that the wireless functioned very nicely, even the farthest reaches of my house received a clear, stable signal and I had no..." Read more

    "...this one works very well.). And, it provides a 2.4 and 5G clean and strong wireless signal throughout our house...." Read more

    "...my experience, I would not buy the MT8733 product because it's poorly manufactured and just isn’t stable. The software sucks. Avoid Motorola!" Read more

    678 customers mention628 positive50 negative

    Customers find the installation process of the networking router to be easy. They mention that the instructions are straight forward and easy to comprehend. Some mention that it's extremely easy to connect to other devices and that it comes with a quick start guide. They also mention that internet activation was easy and takes 5 minutes over the phone.

    "...Connecting the Motorola couldn't be easier (especially if you use the Ethernet cable connection between the computer and gateway)...." Read more

    "Replaced my older (3 yo) Comcast modem with this one. Internet activation was easy took 5 minutes over the phone...." Read more

    "...Details:Installation was straightforward but the Motosync mobile app was hard to find (made by "Minim" not "Motorola")...." Read more

    "...SET UP - it says it’s an easy set up and takes about 15 minutes. That’s true HOWEVER there is NO way getting around not calling Comcast!!!..." Read more

    304 customers mention229 positive75 negative

    Customers like the speed of the networking router. They mention that it has extremely fast WiFi, and is able to get much higher data speeds. They also say that the download speeds are more future-proof with DOCSIS 3.1. Customers also love the range and the speed, and mention that the setup was very easy and quick using the app.

    "...Internet activation was easy took 5 minutes over the phone. WiFi is much faster than the old one...." Read more

    "...Speeds have shot up from <100mbps on WiFi to ~700mbps. The admin console is top notch. It’s just a breath of fresh air.Summary:..." Read more

    "...steady, dependable connection to my router, and the throughput is as good or better than I received with my Comcast rental modem...." Read more

    "...It seems widespread.2. The admin interface is slow and klunky...." Read more

    537 customers mention270 positive267 negative

    Customers are mixed about the signal strength of the networking router. Some mention that it set up downstairs and the signal is always at excellent, while others say that it does not reach all parts of the house with minimal loss of signal strength.

    "...The modem cold booted -- and bingo, picks up the voice line. Dial tone. Test call. All good. Lights all green. 45 minutes that all took...." Read more

    "...As soon as I did I lost internet connection even though both the 2.4 and 5 GHz channels showed they were still available...." Read more

    "...nicely, even the farthest reaches of my house received a clear, stable signal and I had no trouble connecting on the 2.4 or 5 GHZ networks...." Read more

    "...Now the worst part. From day one, the modem has dropped connectivity on a nearly daily basis. It doesn't recover without a hard reboot...." Read more

    202 customers mention129 positive73 negative

    Customers are mixed about the value of the networking router. Some say it's worth the cost and the savings every month is worth it. However, others say it was easy to install but not worth the money, a waste of money, and difficult to appreciate the product.

    "...After researching options, this was a good one for the price...." Read more

    "...a network switch. The router part of this unit as to the cost is lagging. I would expect better...." Read more

    "The Motorola MT7711 is a very good modem/router for the money. On sale this device was just over$100...." Read more

    "...For me, the savings every month is worth it." Read more

    131 customers mention60 positive71 negative

    Customers are mixed about the connectivity of the router. Some mention that it works great and all devices connect seamlessly. However, others say that it has connectivity issues and struggles to connect to the internet. Some customers also mention that the Ethernet connected devices could not connect and that their solar communication module would not connect.

    "...Details:Installation was straightforward but the Motosync mobile app was hard to find (made by "Minim" not "Motorola")...." Read more

    "...As a bridge, this modem is providing steady, dependable connection to my router, and the throughput is as good or better than I received with my..." Read more

    "...causing the Tivo streaming app to continuously crash...." Read more

    "...The installation was straight-forward. The cable connections are self-apparent and easily done...." Read more

    60 customers mention9 positive51 negative

    Customers are dissatisfied with the tech support provided by the networking router. They mention that the support has been unresponsive and unhelpful, and that it's impossible to get Motorola tech support. The user manual is not helpful and must be edited to clarify setting's procedure. Customers also say that the admin user interface is clunky and that the router is no longer supported.

    "...I'm taking a star off for Motorola's poor job in documenting this unit, and for the modem's failure to stay in bridge mode on reboot...." Read more

    "...The Motorola admin user interface is a bit clunky but functional...." Read more

    "...On top of that, the tech support is never available no matter how many times I tried to email, chat or call them." Read more

    "...Also you cannot get router info on your XFINITY/Comcast cellphone AP so that’s a bummer...." Read more

    48 customers mention5 positive43 negative

    Customers are dissatisfied with the reboot of the router. They mention that it constantly drops wifi and they have to reboot it. Some customers also say that the box may reboot a couple of times during installation.

    "...It doesn't recover without a hard reboot...." Read more

    "...The first month was horrible. The modem randomly rebooted (still does) and passwords kept reverting to the other signals password...." Read more

    "I've only had this modem for less than 6 months stops working and reboots itself several times a day cannot get a hold of customer service to..." Read more

    "...Box may reboot a couple of times during install which might give new users some anxiety during installation but it’s just a normal occurrence...." Read more

    Feature rich, but poorly documented- beware bridge mode users
    4 Stars
    Feature rich, but poorly documented- beware bridge mode users
    After Comcast raised the cost of modem rentals, I purchased this modem for use with an Xfinity Extreme 400 speed tier. It is a fairly large unit, about 10" high and 8' deep, approx. the same size as the ARRIS TG862G that I was renting.The modem came with power supply, ethernet cable, phone cord, coax wrench, and a quick start guide; be advised however, Motorola does not supply the full user manual with the unit. The full manual in pdf format can be downloaded from Motorola - you will have to search the link as Amazon does not allow external links in their reviews. Some of the most important information is missing in the quick start, and if you intend to do anything beyond plugging it in and turning it on, you will benefit from downloading the full manual in advance.I connected the MT7711 per the instructions, opened my browser and almost immediately reached the Xfinity activation page. Xfinity required some basic account information and then informed me that my modem was provisioned and would be online shortly. A short time after that I had internet connectivity - no phone calls required.The MT7711 comes preconfigured with a network name and password supplied by Motorola that can be found on the bottom of the unit. Rather than go around the house and change the network name and login on every device, it obviously makes more sense to change the MT7711 network name and password to whatever you were using before. The quick start does not provide any information on how to do this. The GUI is well done, and tech savvy users will have no trouble figuring out how to change the network name, but something this basic should have been in the guide. Changing the default user name and password for modem login is also missing from the quick start. Motorola should have stressed the importance of closing this security hole and provided instructions in their booklet.I bought this modem to use in bridge mode with my ASUS router, and so I only tested the wireless capability for a couple of hours or so. My brief experience was that the wireless functioned very nicely, even the farthest reaches of my house received a clear, stable signal and I had no trouble connecting on the 2.4 or 5 GHZ networks. Telephone worked without issue.Putting the modem into bridge mode was more difficult than it needed to be. Motorola does not supply any instructions in the quick start or the full user manual. Motorola does have help instructions for placing the modem in bridge mode on their website, but you will have to search for a link as Amazon does not allow external links in their reviews.These instructions are incorrrect in one detail only; the MT7711 does not have a WLAN button. You will need to shut off the wireless radios in the GUI. As a bridge, this modem is providing steady, dependable connection to my router, and the throughput is as good or better than I received with my Comcast rental modem. The one complaint I have is that the mode changes from "bridge" back to "erouter" after every reboot. Anytime there is a power outage, or you want to reboot the router to see if you can draw a better connection speed, you will need to repeat the bridge mode procedure. This is a nuisance, and I hope Motorola will fix it eventually with updated firmware. Also, the standard address to access the modem GUI is 192.168.0.1. When you place the modem in bridge mode, you will find that the GUI address changes to 192.168.100.1. I spent a lot of time searching online to find this information, and it would have been easy enough for Motorola to include it in the manual.Bottom line, I am happy with this modem and would buy it again. I'm taking a star off for Motorola's poor job in documenting this unit, and for the modem's failure to stay in bridge mode on reboot. The photos with this review show the web page where the wireless radios must be disabled, and the connection web page where the provisioning mode must be set.
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