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Senville SENA-30HF/D Dual Zone Mini Split Air Conditioner Heat Pump, 28000 BTU, Works with Alexa, White

4.5 4.5 out of 5 stars 115 ratings

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Eligible for Return, Refund or Replacement within 30 days of receipt
This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
Dual Zone (2) 12000 BTU

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About this item

  • PERFECT FOR MULTIPLE ROOMS: Comes with multiple indoor air handlers for individual rooms and a single outdoor unit. Enjoy individual temperature controls in each room for ideal climate control.
  • ALEXA ENABLED: Use voice or app control to control your air conditioner from anywhere. Use routines to adjust temperature settings while you are away and enjoy energy savings of up to 40%.
  • ULTRA HIGH EFFICIENCY: Energy Star Certified Air Conditioner and Arctic Heat Pump (Up to -22°F/-30°C) Uses 208-230V, UL Listed, AHRI Certified, Works with Alexa
  • DESIGNED FOR HOME & BUSINESS: Powerful performance and dependable durability with high quality design for an attractive appearance. Great for bedrooms, additions, living rooms, and even commercial applications like stores, restaurants and warehouses.
  • 10 YEAR WARRANTY: Backed by an industry leading manufacturer’s warranty, with 5 years on parts replacement and 10 years on compressor. Trusted quality and design by Senville, with free technical & installation support included.
  • WHAT’S INCLUDED: Includes indoor air handlers, outdoor condenser and installation kit with 16ft. line set and communication wire. Important note: requires professional installation.
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$2,279.00
Get it Mar 28 - Apr 5
In Stock
Ships from and sold by Senville.
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$42.99
Get it as soon as Wednesday, Mar 27
In Stock
Sold by Ductless HVAC and ships from Amazon Fulfillment.
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$14.19
Get it as soon as Wednesday, Mar 27
In Stock
Sold by HVAC Pros and ships from Amazon Fulfillment.
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Senville SENA-30HF/D Dual Zone Mini Split Air Conditioner Heat Pump, 28000 BTU, Works with Alexa, White
Senville SENA-30HF/D Dual Zone Mini Split Air Conditioner Heat Pump, 28000 BTU, Works with Alexa, White
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DELLA 27K BTU ODU 2 Dual Zone 12000 18000 BTU Wifi Mini Split AC Heat Pump Work with Alexa, 19 SEER2 208-230V Cools Up to 1550 Sq.Ft Wifi Multi Zone Ductless Pre-Charged with 16ft Installation Kits
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Price$2,279.00$1,999.99-8% $1,099.99
List:$1,199.99
$1,799.96$2,349.96$2,049.96
Delivery
Get it Mar 28 - Apr 5
Get it Mar 28 - Apr 5
Get it Mar 28 - Apr 5
Get it Mar 26 - 29
Get it Mar 26 - 29
Get it Mar 26 - 29
Customer Ratings
Noise level
4.6
4.5
4.5
4.2
4.0
4.0
Tech Support
4.2
3.4
3.5
3.0
2.3
2.8
Energy efficiency
4.3
4.4
4.5
4.2
3.7
Sold By
Senville
Senville
Senville
Align Inc.
Align Inc.
Align Inc.
cooling power
28000 btus
36000 btus
9000 btus
12000 btus
12000 btus
18000 btus
floor area
1500 square feet
1800 square feet
550 square feet
550 square feet
550 square feet
control method
voice
voice
application
remote, application
remote, application
remote, application
power source
Corded Electric
DC
DC
Corded Electric
Corded Electric
Corded Electric
special feature
Alexa Enabled
Alexa Enabled, Inverter Technology
Alexa Enabled
Alexa and WiFi Enabled, Fast Cooling and Heating, DeHumidifier, Remote Controlled
Energy Efficient,Strong,Wifi Energy
Alexa and WiFi Enabled, Fast Cooling and Heating, DeHumidifier, Remote Controlled
model name
Multi-Zone Series
LETO Series
AURA Series
18K+D1212
seer2
27K+D1218
voltage
220 volts
220 volts
220 volts of direct current
230 volts
230 volts
230 volts
self timer duration
60 minutes
24 hours
24 hours
24 hours

Product information

Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
Product Warranty: For warranty information about this product, please click here

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Senville SENA-30HF/D Dual Zone Mini Split Air Conditioner Heat Pump, 28000 BTU, Works with Alexa, White


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Product Description

The Smart Choice for Heating & Cooling

Mini Split Condenser

Indoor Air Handler

Works with Alexa Mini Split Air Conditioner

Multi Function Heating Cooling

Durable Performance for Home & Business

Built and engineered to last. High efficiency DC inverter compressor.

Make your Air Conditioner Smart

Senville Intelligent Eye, designed to monitor movement for better efficiency

Control from Virtually Anywhere.

Control your air conditioner for anywhere. Works with Alexa

Cooling, Heating & Dehumidifier

Enjoy complete climate control with cooling, heating and more.

High Efficiency Heat Pump
Control Your AC from Virtually Anwyhere
Smart Energy Savings with A Mini Split Air Conditioner
Dual Zone Mini Split Air Conditioner Dual Zone Mini Split Air Conditioner Triple Zone Mini Split Air Conditioner Triple Zone Mini Split Air Conditioner Four Zone Mini Split Air Conditioner
Senville 18,000 BTU Dual Zone Smart Mini Split System, Works with Alexa Senville 28,000 BTU Dual Zone Smart Mini Split System, Works with Alexa Senville 28,000 BTU Triple Zone Smart Mini Split System, Works with Alexa Senville 36,000 BTU Triple Zone Smart Mini Split System, Works with Alexa Senville 36,000 BTU Four Zone Smart Mini Split System, Works with Alexa
Customer Reviews
4.5 out of 5 stars
376
4.5 out of 5 stars
115
4.0 out of 5 stars
117
4.2 out of 5 stars
92
4.4 out of 5 stars
112
No. of Rooms (2) Indoor Air Handlers (2) Indoor Air Handlers (3) Indoor Air Handlers (3) Indoor Air Handlers (4) Indoor Air Handlers
Outdoor (BTU) 18,000 BTU 28,000 BTU 28,000 BTU 36,000 BTU 36,000 BTU
Indoor (BTU) 9,000 BTU 12,000 BTU 9,000 BTU 12,000 BTU 9,000 BTU
Works with Alexa
ENERGY STAR Certified No No

From the brand

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Customer reviews

4.5 out of 5 stars
4.5 out of 5
115 global ratings

Customers say

Customers like the quality, ease of installation, performance, and heat of the air conditioner. For example, they mention it's quiet, runs strong, and is pleased with the quality of the metal used in construction. That said, some complain about the communication and parts issues.

AI-generated from the text of customer reviews

17 customers mention15 positive2 negative

Customers like the quality of the air conditioner. They mention that it works great, is super quiet, and is energy efficient. Some say that the unit is easy to install and works best in a tight room.

"Great minisplit unit. Easy to install.Highly recommended.." Read more

"...It’s been in for 3 weeks so far and has worked great. If there are any issues I will update my review...." Read more

"Works great to heat or cool very energy-efficient as well" Read more

"So far the units themselves are very nice. They are quiet and they cool and heat the area nicely...." Read more

10 customers mention10 positive0 negative

Customers find the installation process of the air conditioner to be very easy and not difficult.

"Great minisplit unit. Easy to install.Highly recommended.." Read more

"...I’m a refrigeration mechanic so I installed it myself. Installation was very straight forward. It’s been in for 3 weeks so far and has worked great...." Read more

"...Installation was a breeze, and I did it myself, leaving just the connection of the gas lines..." Read more

"Installed this mini split today. Very easy to do with the right tools. It’s not extremely warm out today but this thing is great so far...." Read more

10 customers mention8 positive2 negative

Customers like the heat of the air conditioner. They say it cools and heats the area nicely, and it heats up the room quickly. Customers also mention that it's quiet, well-sealed, and insulated with controlled air flow.

"...This dual zone unit helps add supplemental heat to two extensions on my house that get cold during the winter...." Read more

"...Tested the cool function and the heat function. Love it. The shipping was very fast and had great service from fedex truck delivery...." Read more

"...They are quiet and they cool and heat the area nicely. I'm only giving 4 stars due the wifi app being such a pain to get working...." Read more

"...It is 115 degrees where I live and this unit keeps my garage nice and cool. Would highly recommend this unit" Read more

10 customers mention7 positive3 negative

Customers like the performance of the air conditioner. For example, they mention it has a very quiet operation, is still running strong, and is easy to install. Some are also pleased with the quality of the metal used in construction.

"So far the units themselves are very nice. They are quiet and they cool and heat the area nicely...." Read more

"...They are definitely quiet. I'm still trying to get some of the remote buttons to actually work and can't seem to find any guidance on those...." Read more

"...but said it would most likely not last a year because the units are bad. He was definitely correct. Thousands of dollars down the drain...." Read more

"...As for the unit itself, I'm pleased with the quality of the metal used in construction, as well as the gauge of the internal wiring...." Read more

3 customers mention3 positive0 negative

Customers appreciate the value of the air conditioner. They say it looks great at 1/3 the price.

"...They look great at 1/3 the price." Read more

"...well and was able to get a professional to install it for a very reasonable price and in a short period of time." Read more

"Feature packed Mini Split at the right price for DIY..." Read more

3 customers mention0 positive3 negative

Customers are dissatisfied with the communication of the air conditioner. They mention that they were sent a unit with a defective communication board and defective parts.

"Was sent a unit with a defective communication board. Mike at customer service was very helpful and got a new board sent out right away...." Read more

"...if the grow room needs to heat while the studio needs to cool, one of them errors out. Which I did read someone else's warning about that...." Read more

"...We initially had an issue with defective parts and the company was quick to send replacements...." Read more

Unit works great
5 Stars
Unit works great
After doing research for which split system I wanted to use I went with Senville. This dual zone unit helps add supplemental heat to two extensions on my house that get cold during the winter. I’m a refrigeration mechanic so I installed it myself. Installation was very straight forward. It’s been in for 3 weeks so far and has worked great. If there are any issues I will update my review. My only minor issue is that you can’t calibrate the room thermometer. With the air handler on the wall it reads warmer than the room is at ground level. To compensate I just raise the thermostat a little. All in all it’s been great.
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Top reviews from the United States

Reviewed in the United States on February 6, 2024
Size: Dual Zone (2) 12000 BTUVerified Purchase
Reviewed in the United States on December 14, 2021
Size: Dual Zone (2) 12000 BTUVerified Purchase
Customer image
5.0 out of 5 stars Unit works great
Reviewed in the United States on December 14, 2021
After doing research for which split system I wanted to use I went with Senville. This dual zone unit helps add supplemental heat to two extensions on my house that get cold during the winter. I’m a refrigeration mechanic so I installed it myself. Installation was very straight forward. It’s been in for 3 weeks so far and has worked great. If there are any issues I will update my review. My only minor issue is that you can’t calibrate the room thermometer. With the air handler on the wall it reads warmer than the room is at ground level. To compensate I just raise the thermostat a little. All in all it’s been great.
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13 people found this helpful
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Reviewed in the United States on November 27, 2023
Size: Dual Zone (2) 12000 BTUVerified Purchase
One person found this helpful
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Reviewed in the United States on November 1, 2019
Size: Dual Zone (2) 12000 BTUVerified PurchaseEarly Reviewer Rewards(What's this?)
34 people found this helpful
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Reviewed in the United States on March 29, 2023
Size: Dual Zone (2) 12000 BTUVerified Purchase
2 people found this helpful
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Reviewed in the United States on October 12, 2020
Size: Dual Zone (2) 12000 BTUVerified Purchase
3 people found this helpful
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Reviewed in the United States on July 27, 2022
Size: Dual Zone (2) 12000 BTUVerified Purchase
Customer image
5.0 out of 5 stars Great customer service
Reviewed in the United States on July 27, 2022
Was sent a unit with a defective communication board. Mike at customer service was very helpful and got a new board sent out right away.
My HVAC installer said it was very easy to install. The unit is super quite and cooled down my 600sf garage in no time. It is 115 degrees where I live and this unit keeps my garage nice and cool. Would highly recommend this unit
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Customer image
11 people found this helpful
Report
Reviewed in the United States on December 14, 2023
Size: Dual Zone (2) 12000 BTUVerified Purchase
Customer image
3.0 out of 5 stars Dual Zone conflicts with itself
Reviewed in the United States on December 14, 2023
I purchased this dual zone for two zones I've built out in my garage. One small grow room for propagating my garden plants and the other for a larger recording studio space. The small grow room never seems to be stable at all. It is pretty well sealed and insulated with controlled air flow, etc. The unit just never seems to keep with the set temp whatsoever. The studio unit performs better which helps keep my equipment from getting ruined in the summer mostly. I also work from home here in the studio. So I'm able to tell when there is a huge fluctuation. The main issue is when I have both set to Auto, if the grow room needs to heat while the studio needs to cool, one of them errors out. Which I did read someone else's warning about that. I should have heeded that warning and got a separate small unit for the grow room and one sized for the studio. Lessons learned. All that aside, I've had this working for about 6 months, since 6/2023. They are definitely quiet. I'm still trying to get some of the remote buttons to actually work and can't seem to find any guidance on those. All in all, I would not recommend a multi-zone if you plan on setting each zone to auto or even different modes from each other. At least one or all of them will error out if there is a mode conflict. I may down the road when I can afford to, move the grow rm indoor unit to a different room of the studio and purchase a smaller unit for that grow room. Hope this helps someone in the future and saves them some frustration.
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Top reviews from other countries

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John
5.0 out of 5 stars Senville AURA Mini split
Reviewed in Canada on January 22, 2024
Size: Dual Zone (2) 12000 BTUVerified Purchase
J.G.
5.0 out of 5 stars Excellente machine.
Reviewed in Canada on December 1, 2023
Size: Dual Zone (2) 12000 BTUVerified Purchase
Darryl Barnes
5.0 out of 5 stars Delivered undamaged. Everything was in the boxes getting it hooked up this week.
Reviewed in Canada on November 12, 2023
Size: Dual Zone (2) 12000 BTUVerified Purchase
pascal
5.0 out of 5 stars Longueur de tuyau necessaire
Reviewed in Canada on October 3, 2023
Size: Dual Zone (2) 12000 BTUVerified Purchase
Happy camper
5.0 out of 5 stars Easy installation
Reviewed in Canada on October 5, 2023
Size: Dual Zone (2) 12000 BTUVerified Purchase