After getting tired of dealing with a dribbling carafe lid on our last two Mr. Coffee makers and our bulk coffee starting to get thin in flavor, we opted for this much more expensive Dual Keurig maker and a new brand of coffee. Our coffee intake had decreased from 6-8 cups per day to one for my wife and three for me. The plan for the new Keurig was for her to use K-cups and I'd brew enough in the carafe for my wants.Other than having to trial & error various K-cups coffees to find a flavor we liked - difficult at best because most were pretty strong/bitter compared to our 'usual' - the Keurig worked as advertised, making a tasty cup for her and me - once I got used to the bolder, but very smooth Peet's brand. I'm still working on that.Why Keurig? There are other brands at AMZ that have the same dual function and are highly rated, but a few friends & relatives have Keurigs and offer few negatives about them. Unfortunately, I do.If you're a neatnik and don't like having a messy coffee maker greeting you in the morning, this Keurig unit requires extra effort to clean. It's not just a case of rinsing the K-cup holder and filter basket. To do the job reasonably well, the thing must be disassembled (see photo), all of the component's nooks & crannies gotten into with a soapy brush, rinsed, towel-dried (I don't like water spots, so don't air dry) and reassembled. That's about a 5-minutes job for me. Since my breakfast only consists of toast & coffee, it's annoying to spend more time cleaning up than eating. Since it's just me and my wife, we rarely dirty enough dishes to use the dish washer more than once or twice/week, so handwashing is our only option.Although a different review should probably be posted, I included the two "load-your-own" K-cup holders in the photo to add the comment it's important to NOT overfill them with grounds. I also use a K-cup, paper filter with them. Too many grounds will result in a loose seal on the lid, allowing the grounds to overflow into the hard-to-reach areas where the K-cup basket and trough sit that lets coffee flow from the K-cup to the hole in the filter basket holder and into your cup. I noticed that today and spent an extra 10 minutes cleaning out the mess.I infrequently join my wife in a flavored K-cup (Chai Latte) and have found the machine will spit and sputter out around the bottom of the filter basket holder, adding to clean-up chores of the resulting splatter. We remove the filter basket before using K-cups - one more thing to clean up - and keep the stainless-steel carafe away from the unit or it will catch splatter too.What do I like about this unit? As mentioned, it makes a tasty cup of coffee, once you find a brand you like. We're probably over-filtered - whole house filter, water softener, fridge filter (for coffee water) and a filter in the unit's water-source-reservoir. It's fast - press the power button and the water begins to heat, easily making a K-cup in less than a minute. The K-cups, although 3 times more expensive than bulk coffee, are very convenient for only one or two cups. Being able to change position of the water reservoir allows an easy way to figure out the orientation of the unit on the counter. The stainless-steel carafe keeps coffee hot enough for me. I'll take about 45 minutes to drink three cups while tending to email, reviewing the calendar, and having toast. The third cup is not quite as hot as the first one but is still too hot to drink fast.I bought this as a late Christmas gift to myself. My last two Mr. Coffee drip machines cost about $65 each, but the poorly designed, dribbling carafe lids were a nuisance and I'd hoped this Keurig would eliminate that problem. I think I've moved from the frying pan into the fire re cleanup. I wonder if other styles of Keurig makers require so much cleanup between use?