| Sport | Kneeboarding |
|---|---|
| Item Package Dimensions L x W x H | 59 x 27 x 6 inches |
| Package Weight | 16 Pounds |
| Item Dimensions LxWxH | 57 x 5 x 25 inches |
| Brand Name | ZUP |
| Manufacturer | ZUP |
| Part Number | ZUP-4069/ZUP-4090 |
Additional Details
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$399.99
Get it May 2 - 7
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✅Gear Report 👍
Reviews with images
Very disappointed.
I purchased two of these product based on written reviews that I read. The knee board itself is awesome. I realized that we were able to only use one and the manufacturer was more than willing to accept my return, even though it was past the return timeline. For that I was very appreciative as this was an expensive purchase. It’s very versatile and comfortable to use. We have used it at our lake multiple times and everyone loved it.However, two very large issues.1. The handle Has already broken. I have reached out to the manufacturer for a replacement multiple times and have yet to receive a replacement product. I have sent multiple requests along with multiple pictures of the broken item and two months later still have received nothing.2. After eight weeks, I have still yet to receive my refund. I have followed all of Amazons refund procedures. I have reached out to the manufacturer multiple times. As of this writing, I have yet to receive my refund. I have been going around and around with Amazon with no success and every time I reach out to the manufacturer regarding these two issues they keep asking me for pictures of the handle that is broken and never once have addressed the status of my refund.As I have stated, the product itself is a good concept and it’s easy to use. Just to be aware if you purchase this product I need some type of replacement it’s going to be a hassle and if you have to return it and want a refund that is even a bigger hassle. I have reached out to both Amazon and the manufacturer at least a dozen times and as I am writing this review, I have been on hold with Amazon for 34 minutes trying to figure out why I haven’t received my refund. For an item that cost a hair under $400, This is absolutely unacceptable.
Top reviews from the United States
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Reviewed in the United States on September 17, 2020
Reviewed in the United States on August 14, 2023
Color: BlackVerified Purchase
I purchased two of these product based on written reviews that I read. The knee board itself is awesome. I realized that we were able to only use one and the manufacturer was more than willing to accept my return, even though it was past the return timeline. For that I was very appreciative as this was an expensive purchase. It’s very versatile and comfortable to use. We have used it at our lake multiple times and everyone loved it.
However, two very large issues.
1. The handle Has already broken. I have reached out to the manufacturer for a replacement multiple times and have yet to receive a replacement product. I have sent multiple requests along with multiple pictures of the broken item and two months later still have received nothing.
2. After eight weeks, I have still yet to receive my refund. I have followed all of Amazons refund procedures. I have reached out to the manufacturer multiple times. As of this writing, I have yet to receive my refund. I have been going around and around with Amazon with no success and every time I reach out to the manufacturer regarding these two issues they keep asking me for pictures of the handle that is broken and never once have addressed the status of my refund.
As I have stated, the product itself is a good concept and it’s easy to use. Just to be aware if you purchase this product I need some type of replacement it’s going to be a hassle and if you have to return it and want a refund that is even a bigger hassle. I have reached out to both Amazon and the manufacturer at least a dozen times and as I am writing this review, I have been on hold with Amazon for 34 minutes trying to figure out why I haven’t received my refund. For an item that cost a hair under $400, This is absolutely unacceptable.
However, two very large issues.
1. The handle Has already broken. I have reached out to the manufacturer for a replacement multiple times and have yet to receive a replacement product. I have sent multiple requests along with multiple pictures of the broken item and two months later still have received nothing.
2. After eight weeks, I have still yet to receive my refund. I have followed all of Amazons refund procedures. I have reached out to the manufacturer multiple times. As of this writing, I have yet to receive my refund. I have been going around and around with Amazon with no success and every time I reach out to the manufacturer regarding these two issues they keep asking me for pictures of the handle that is broken and never once have addressed the status of my refund.
As I have stated, the product itself is a good concept and it’s easy to use. Just to be aware if you purchase this product I need some type of replacement it’s going to be a hassle and if you have to return it and want a refund that is even a bigger hassle. I have reached out to both Amazon and the manufacturer at least a dozen times and as I am writing this review, I have been on hold with Amazon for 34 minutes trying to figure out why I haven’t received my refund. For an item that cost a hair under $400, This is absolutely unacceptable.
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