After my old Genie screw type garage door opener failed after 10 years I decided to replace it with another Genie product. Even with the mixed reviews here I decided to purchase the Genie SilentMax 1200. After reviewing the enclosed instructions and measuring my garage door, 7' tall, I found that I did NOT need to purchase the extension kit. However one of the two garage door opener fobs was missing from the packaging. I placed a call to the supplied Genie support number on a Saturday morning and was able to have a replacement fob mailed to me in just a few minutes. I'm not sure when other reviewers have called Genie's support number but I did not have to wait in a calling queue and the support assistant was polite and friendly.
Installation was simple and the directions were concise and easy to follow. The enclosed installation poster has a color coded bag displayed next to each step that holds the required bolts/nuts, if fasteners are required for that step, so don't dump them out into one big pile! I was able to remove my old unit and install the new unit in just over 2 hours. HINT: If you are replacing an existing garage door opener make sure that you flag the wiring to mark which component it runs too before removing it. The prior owner of my home did not save the instructions of the old unit so I had to trace the lines (in my case the lines were piecemeal telephone lines with segments of solid two wire lines combined) to their appropriate components. Although the installation instructions state that one or two of the steps require two people I was able to do it by myself with the help of two ladders (so if you are not handy then don't try those steps alone). I spent another hour setting up the garage door control panel, the safety-beam devices, the key fobs and the wireless entry; to be fair much of this last hour was spent fixing the prior wiring that I inherited with the house.
The unit opens/closes my garage door quickly and quietly. The only sounds I hear when opening/closing the garage door are the sound of the garage door creaking and the belt running. It is much faster than the old unit it replaced. The motion sensor light control is a great addition and is very useful when I am carrying something through my garage with my hands full.
The new unit does not have the extensive range for fob commands to open/close the door of the unit that it replaced but I have no issues with this. I have found that the fobs work roughly 20 feet away. The only negative I have with the new unit is that the wireless entry device allows you to open/close the garage door for about 30 seconds after entering the code once. I would rather have to enter the code each time but that is a minor issue.
Overall the SilentMax 1200 is great and exceed my initial expectations after reading the mixed reviews. It was easy to install and with the faster speed and lack of noise compared to the unit it replaced I would recommend it to anyone.
| Manufacturer | Genie |
|---|---|
| Part Number | 37281V |
| Item Weight | 30.6 pounds |
| Product Dimensions | 39 x 12 x 10 inches |
| Country of Origin | Mexico |
| Item model number | 4042-TKH |
| Batteries | 2 Lithium Metal batteries required. (included) |
| Is Discontinued By Manufacturer | No |
| Size | 3/4 + HPC 140V DC Motor |
| Color | Gray |
| Style | SilentMax 1200 |
| Pattern | Door Opener |
| Voltage | 120 Volts |
| Horsepower | 1 |
| Item Package Quantity | 1 |
| Coverage | Works up to 7ft high residential garage doors (8ft with EKBC extension kit) |
| Mounting Type | Door Mount |
| Certification | UL 325 Certified |
| Included Components | safety sensors, hardware, batteries, detailed installation instructions and owners manual, wireless keyless keypad,, Includes 140 volt belt drive garage door opener for 7 foot high doors,, 2 3-button preprogrammed garage door opener remotes, wall control with light button and vacation lock, |
| Batteries Included? | Yes |
| Batteries Required? | Yes |
| Battery Cell Type | Lithium Manganese Dioxide |
| Warranty Description | Limited Lifetime Motor & Gearbox Warranty, 15 Years Belt, 5 Years Parts, 1 Year Accessories |
