Hard Drive | 4 TB Usb |
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Western Digital 4TB My Cloud Home Personal Cloud - WDBVXC0040HWT-NESN, Single Drive, White
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Digital Storage Capacity | 4 TB |
Hard Disk Interface | USB 1.1 |
Connectivity Technology | USB, Ethernet |
Brand | Western Digital |
Special Feature | Portable |
Hard Disk Description | Usb |
Compatible Devices | Laptop,Desktop, Smartphone |
Installation Type | External Hard Drive |
Color | White |
Hard Disk Size | 4 TB |
About this item
- One central place to store all your photos, videos, music and files.Data Transfer Rate:0Gbps.Operating temperature : 5°C to 35°C, Non-operating temperature : -20°C to 65°C.
- Quick and simple setup from your phone
- Auto backup for photos and videos on your phone
- Backup for all your PC and Mac computers
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This Item Western Digital 4TB My Cloud Home Personal Cloud - WDBVXC0040HWT-NESN, Single Drive, White | Recommendations | dummy | dummy | dummy | dummy | |
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Price | $144.25$144.25 | -30% $105.00$105.00 List: $149.99 | $94.99$94.99 | $179.99$179.99 | -17% $99.99$99.99 List: $119.99 | -8% $119.99$119.99 List: $129.99 |
Delivery | Get it as soon as Tuesday, May 21 | Get it May 16 - 20 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 | Get it as soon as Sunday, May 19 |
Customer Ratings | ||||||
Storage Capacity | 4.1 | 4.4 | 4.5 | 4.5 | 4.6 | 4.5 |
Tech Support | 2.5 | 3.2 | 4.2 | 4.2 | — | 4.0 |
Easy to install | — | 2.4 | 4.5 | 4.5 | 4.5 | — |
Value for money | — | — | 4.1 | 4.1 | 4.2 | — |
Noise level | — | — | 3.9 | 3.9 | 4.3 | — |
Sold By | Amazon Warehouse | W1r5u0J3EL8z1u5oY | Amazon.com | Amazon.com | Amazon.com | Amazon.com |
storage capacity | 4 TB | 2 TB | 4 TB | 8 TB | 0 TB | 5 TB |
hardware interface | usb | usb3.0 | sata 6 0 gb | sata 6 0 gb | sata 6 0 gb | usb3.0 a |
compatible devices | Laptop,Desktop, Smartphone | PC, Mac, Linux | Desktop | Desktop | NAS System | Desktop, Gaming Console |
form factor | — | — | 3.5-inch | 3.5-inch | 3.5-inch | Portable |
read speed | — | — | 180 megabytes per second | 210 megabytes per second | — | 120 megabytes per second |
Videos
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#MildlyGeekyDad - WD My Cloud Network Attached Hard Drive
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Western Digital 4TB My Cloud Home Personal Cloud Review
Courtney Jayroe
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My 3 Year Honest Review + Must have for data safety
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My Cloud Home Personal Cloud Storage
Merchant Video
What's in the box
Product Description
My Cloud Home is an easy-to-use personal storage device that plugs directly into your Wi-Fi router at home so you can save all your digital content in one central place. You can automatically back up the photos and videos on your phone, and wirelessly back up and sync all your PC and Mac computers and cloud accounts. Use the USB port to quickly import photos, videos and documents from other devices, like USB flash drives and external hard drives. Access, upload and share those photos and videos from anywhere with an internet connection using My Cloud Home apps for mobile, desktop and web. Use these simple apps for a smooth streaming experience of your personal videos to any device, anywhere.
From the manufacturer
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Effortless Backup
Compatible with both Mac and PC computers, as well as iOS and Android devices. Setup backup for multiple devices with the included software.
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Centralized Storage
Store all your favorite photos, videos and files in one place. Search by date, time or keyword to quickly find your favorite memories and create photo albums or folders.
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Access At Your Fingertips
Remotely access and share your files from anywhere with Internet. Easily find everything with the intuitive My Cloud Home app from any mobile device or access via web without subscription fees.
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Privately Share with Friends and Family
Share a link to a folder, files or photo album to one or more people. Collaborate in a folder to share photos, videos or documents seamlessly. Add users with a private space for each of them.
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Without Monthly fees
You can store, access and share all of your photos, videos and files without monthly fees.
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Add Content & Integration
Store files from external drives, flash drives, cloud accounts or automatically download from cloud services. You can connect to media streaming services, and stream videos from any compatible device.
My Cloud Home | My Cloud Home Duo | My Cloud EX2 Ultra | My Cloud EX4100 | |
Customer Reviews
|
3.7 out of 5 stars
1,603
|
3.7 out of 5 stars
1,603
|
4.3 out of 5 stars
1,609
|
5.0 out of 5 stars
2
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Price
| — | $599.00$599.00 | — | — |
Capacity
| 2TB - 8TB | 4TB - 20TB | 0TB/Diskless, 4TB-36TB | 0TB/Diskless, 4-56TB |
Backup Software
| Included | Included | Included | Included |
Remote Access
| My Cloud Home mobile app | My Cloud Home mobile app | My Cloud app | My Cloud OS 3 |
RAID Options
| None | 0, 1 | 0, 1, JBOD | 0,1,5,10,JBOD |
Encryption
| None | None | 256 AES encryption | 256 AES volume |
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For storage on the go, check out WD My Passport
Your favorite content. Everywhere you go.
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Slim Style
Make the most of your journey with style that suits you. The new My Passport has been redesigned to feature a convenient, slim form factor and is available in a range of vibrant colors.
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Ongoing Confidence
There's no telling what's ahead in your own journey. That's why WD builds drives to demanding requirements for durability and long-term reliability.
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Locked Down
Keep your contents secure with password protection and built-in 256-bit AES hardware encryption. Just activate password protection and set your own personalized password using WD Discovery.
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Product information
Technical Details
Brand | Western Digital |
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Series | My Cloud Home |
Item model number | WDBVXC0040HWT-NESN |
Hardware Platform | PC, Mac |
Operating System | Windows 7/8/8.1/10, Mac OS Sierra, El Capitan, Yosemite or Maverick, iOS 9 and 10 and Android KitKat (4.4), Lollipop, Marshmallow or Nougat |
Item Weight | 2.28 pounds |
Product Dimensions | 5.51 x 2.09 x 6.91 inches |
Item Dimensions LxWxH | 5.51 x 2.09 x 6.91 inches |
Color | White |
Flash Memory Size | 4000 |
Hard Drive Interface | USB 1.1 |
Manufacturer | Western Digital Technologies, Inc. |
ASIN | B076CTK55W |
Is Discontinued By Manufacturer | No |
Date First Available | December 3, 2017 |
Additional Information
Customer Reviews |
3.8 out of 5 stars |
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Best Sellers Rank | #4 in Network Attached Storage (NAS) Devices |
Warranty & Support
Feedback
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers have negative opinions about the connectivity of the computer drive. They mention that it doesn't connect to their computer, it never connects to the network, and the manufacturer stopped supporting internet access. Opinions are mixed on speed, quality, capacity, internet access, ease of setup, value, and performance.
AI-generated from the text of customer reviews
Customers are mixed about the performance of the computer drive. Some mention it works pretty well with 2 issues, while others say it's not working properly yet, has minimal functionality, and is almost unusable with large amounts of files.
"...NAS ness is correct - Paperweight. the device keeps going off line, it is an expensive boat anchor than a NAS - I contacted customer support,..." Read more
"...Works well with Time Machine on Mac. No problems so far" Read more
"...If your solution is "since our latest software version won't work, after nearly a year of the latest OS release and less than 4 months from a newer..." Read more
"...absolutely nothing and I have to conclude that their software is absolutely not functional unless you have the latest release of MacOS installed...." Read more
Customers are mixed about the ease of setup. Some mention it's simple and easy to set up, while others say it'd be better suited for other NAS devices. The interface is nice and the online documentation is excellent, but some find the registration/installation process obscure and difficult to manage.
"...So setup was pretty easy until the desktop application prompts you for an update. You run the update and then the product becomes useless...." Read more
"...But, I'm done with EVER buying a WD NAS again. Too much work for too little benefit...." Read more
"I've been using it for several months now and it was easy to set up, and it is easy to back up my home computer. Works well with Time Machine on Mac...." Read more
"First, I admit I can take some responsibility for the long install ordeal. I HATE updating my operating system...." Read more
Customers have mixed opinions about the value of the computer drive. Some say it's worth the money, has a good price, and is a nice item. However, others say it is terribly disappointing and a poor substitute.
"...the device keeps going off line, it is an expensive boat anchor than a NAS - I contacted customer support, the support level kept asking for the..." Read more
"The price was good. Setup was a peace of cake. The included instructions were extremely poor. Something I did not expect from WD...." Read more
"...But, it is a very disappointing NAS with abysmal performance...." Read more
"...Not only is it not worth the money, it's not worth the risk." Read more
Customers are mixed about the speed of the computer drive. Some mention that it's much faster than the typical cloud services, and easy to access all your content quickly. However, others say that it works but is slow. They mention that the download speeds are terribly slow, and the network functionalities are exceptionally slow. It takes awhile to upload all of your content.
"...files like pictures pretty quick almost like normal, but large files can take a long time. I moved a 20gb backup file that took over an hour...." Read more
"Reliable, economic, fast and secure 🤩..." Read more
"When handling large files, it tends to operate at a sluggish pace and struggles with cache clearance, which unfortunately cannot be improved...." Read more
"...Now, it's possible to catalog all your movies again (as if this wasn't enough of a pain already)...." Read more
Customers are mixed about the quality of the computer drive. Some mention it's a solid, compatible option, that's much more stable, and secure. They also say it'll be practical for multiple reasons. However, some customers say it has poor backup options and that there's no way to back up the entire drive to a USB hard drive.
"...I still find it really amazing that I cannot do a windows 10 backup without buying additional software...." Read more
"...several months now and it was easy to set up, and it is easy to back up my home computer. Works well with Time Machine on Mac. No problems so far" Read more
"...I'm pretty disgusted and have no idea how much of this relatively basic transfer is faulty, missing, or simply not written yet...." Read more
"...(although the USB port doesn't seem to do anything and you have to connect it directly to a PC via an..." Read more
Customers are mixed about the capacity of the computer drive. Some mention that it has great storage for all the files they need backed up, and it works fine for file storage. However, others say that after installation is that only 3.5TB is available, this is not a typical NAS for home network storage, and that it cost more than you expect.
"...Surprisingly, one thing it does well is automatic backups of my phones." Read more
"I should have read more reviews. This is not a typical NAS for home network storage...." Read more
"Great backup storage for home use" Read more
"...install and setup; I had no problems at all and it seems to work fine for file storage. However…...." Read more
Customers are mixed about the internet access. Some mention that it's accessible from anywhere through the internet, and easy to access from their phone. However, others say that local network access is inoperable and the website is usually unreachable.
"The usefulness of the software requires quick and easy access across the devices authorized...." Read more
"...YOU CANNOT MAP THE DEVICE... EASILY (as they promised.) God knows what the complexity level is for other unit configurations...." Read more
"...I am really happy with the product, I can use it anytime, anywhere and the app is simple and easy to understand...." Read more
"...it back in not only did it not reconnect to the wifi, it could not be seen on my network and, like the previous drive, I could hear the read/write..." Read more
Customers are dissatisfied with the connectivity of the computer drive. They mention that it stops connecting to their computer, it cannot be connected directly to a computer, and that the manufacturer stopped supporting internet access. They also say that the device loses connection every two or three months and that it does not reconnect to the WiFi.
"...You can't access your own NAS files through their network. You can't log onto your own device...." Read more
"...devices can briefly find it, but before long it simply goes offline without any error message or clue as why...." Read more
"...Also, the content of that disk is not accessible by ANY means without going through the WD server - you cannot, for instance, connect USB or anything..." Read more
"...However, computer support is limited to web browser usage or via Network Sharing." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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Wait I reviewed too soon. Here is an Update..
The Title as I have really truly has a new meaning. NAS ness is correct - Paperweight. the device keeps going off line, it is an expensive boat anchor than a NAS - I contacted customer support, the support level kept asking for the data I supplied, and after I supplied it yet once again. After some time, Customer Support asked if they could replace the drive. Had asked me to follow their process, I did. and they end they said it would be 5-7 business days. Well After numerous emails they have consistently stated they are working on the resolve and to be patient, and each time it was a new number of days. Well after 2 months - that this should have been resolved. I am not sure what the delay is. Possibly the replacement drives have the exact same problem -
I am writing this on June 10, 2021. MacOS Big Sure has been out for over 8 months, and companies have had access to the latest OS for over a year. So it's inexcusable for their desktop application to not work on the latest MacOS. Just google "My Cloud Home Big Sur" and you'll get all the warning you should need.
Here's my deal and why I ended up returning the product:
So setup was pretty easy until the desktop application prompts you for an update. You run the update and then the product becomes useless. After running the update you will longer see the device in your Finder app, and be forced to use a web or mobile app if you wish to interact with your My Cloud Home, which is just a terrible thing to have to do if your setting it up and moving a lot of files on it for the first time.
Anyway, their "work around" to to simply uninstall the latest version of their desktop software and reinstall a previous version for it to work on BigSur. While it's a terrible practice, at least I might be able to finally get this thing setup and working. Wrong! So I got the desktop app rolled back I a previous version and started moving files over. Progress....
I wanted to test the mobile app's ability to interact with files I have moved over, so I opened some folders, saw a handful of files and decided to delete a handful and wanted to go back to the desktop app to see how well that worked. It couldn't have gone any worse.... I opened finder and tried to open the My Cloud directory and my Mac just crapped out and eventually dropped the My Cloud Home from being able to be seen from the Finder app.
I am done, and about to head down to Whole Foods to return this thing. Also, as a side note.... I am leaving out a lot of painful troubleshooting and Mac slowdown this whole thing caused. I am pretty tech savvy, having been a Software Engineering Manager and Cloud Engineer, so I am aware of when something is just flat out not worth the effort of troubleshooting with tech support, and cut bait and find something else. If your solution is "since our latest software version won't work, after nearly a year of the latest OS release and less than 4 months from a newer OS release, then your support mantra can't be to fix/resolve your product's problem. It is to just put a bandaid on it until you will have to "call" back later."
March 3, 2022
Let me start by saying first that, in principle, I really like this device. It's beautifully designed and relatively easy to setup and use. And if the WD world was perfect, then this would be a five-star review without question. However, as you might have noted with the title of this review, the whole point of having a home NAS is so that you can have a trusted, reliable backup and access of your files. That's where this thing begins to break down in my opinion. I am at present in Spain, visiting my son for a month. Into the second week, the access to my MyCloud Home failed. I could provide you with excruciating specific details, but I'll spare you. Instead of a deep dive, we'll just do a short dip. Deal?
The built-in software requires you to create an account on the WD network. Anything that you access from your NAS goes from the device, out to the Internet, through your account via their database and network, and back from them to you over whatever device you are using to access your files--be it your computer, phone, etc. Since owning this NAS from January, 2021, I have suffered from two significant failures due to this system and method of access.
First, if you are creating hyperlinks to share access to a file (pretty much like you would for Dropbox for example), you have to click on the file in the WD interface and copy a 'share link' that they generate to your clipboard. Then, you can paste that hyperlink into an email for example. Or, as I use it, on a digital online bulletin board to which I give family and friends access. But, Western Digital's link generating system was down for many hours once and it took me forever to troubleshoot that the problem was with their servers and not really with my NAS hardware. This chat support rep I was working with didn't even know what was going on and their automated server monitoring system that you can see online didn't flag the problem, but should have. Finally, the chat person had me hold for a long time, came back, and told me that it was, indeed, their servers that were failing to generate the links. This happened several months ago, never to be repeated. But, it underscores the inherent problem with relying on the WD network for utilitarian functions that should just be between you and your device, if you get what I mean. So, there's that.
Anyway, back to the matter in Spain. I did some research on Google and found out that this is a common enough problem that folks have posted it on forums. You can't access your own NAS files through their network. You can't log onto your own device. And, then when you give the secret code that's on the bottom of the box (It's a 9-digit Alpha code that the WD login dialogue asks you for to find your NAS, like "QXF-5RR-GBS"), the login system comes back and tells you that you need to 'ask the owner to send an invitation to your email.' That's bonkers because I'M the owner!
They tell you that the box can drop the first registered account in favor of one of the other accounts. (That's a bug they never warned me about prior to purchasing the device. Now YOU are warned!) The big problem in my case is that I was the ONLY account that was created without any secondary accounts associated with the NAS for it to fall back onto; and now they've acted like I'm simply S.O.L. with all my data. So, as soon as I get home, I'm going to try and figure out how to access the data like you would on just a hard drive and offload it to another drive. I'm hoping that works. But, treachery is defined as "betrayal of trust; deceptive action or nature." Pretty much describes this MyCloud Home NAS situation. My advice is that if you DO decide to purchase one of these (which I totally understand if you do), MAKE SURE that you create one or more secondary accounts so that if it drops the owner account, it will default down to one of the others and you can still access your stuff. That's going to be my plan moving forward if I can actually recover from this.
So, that's about the size of it. But my greatest disappointment is with the WD support. Their availability and follow up are pretty good. I mean, they stayed with me on chat for a long time while I obtained the S/N and other numbers remotely from back home over the phone with my wife in Florida, and they waited patiently while rebooting, etc. But in the end, they really offered no hope as the technical issue seemed to finally fall outside the gamut of their mindless support script. I was expecting a follow up contact email with the solution once I provided the debug files, but it's been weeks now and my email is dead silent. So, there it is folks.
Once I return home and get my hands on this box, I'll follow up this review with an update. (Maybe it's not as bad as I think it is.) But right now, I'm watching Catalonian TV and unable to access any of my own entertainment from home--right when I need it most. Disappointed!! Well, at least I have Amazon Prime Video, right?
UPDATE (As promised):
March 27, 2022
Ok. Here's the lowdown. . . Once home, I kept trying to log onto the device through my WD account. Nope. It was exactly as it was from Spain. So, I got on YouTube and watched every relevant video until I understood what was under the hood. The problem with those videos is that there are four clips they warn you about that's holding the two halves together (once you remove the four screws under the two rubber feet), but they don't show you EXACTLY where to find them. There are four white guide studs that LOOK like they could be the clips, but they are only guides. None of the videos were explicit about the locations of the clips or what they looked like and how to depress them, and I ended up breaking them all. Once the first one snapped, it doesn't matter because now the warrantee is voided. (That's all the clips are for anyway. If you want the warrantee to be in force, just don't do what I did--I mean, take it apart.)
I followed the other videos on tearing down the device. It's not hard, but a tad bit tedious. Figure on just taking your time. After finally extracting the 4TB WD Red hard drive, I placed it into the Sabrent USB 3.0 SATA Hard Drive Flat Docking Station that I got from Amazon and plugged it into my Windows 10 machine. But, you aren't home yet. You have to download a ten-day trial software (Linux File System for Windows by Paragon) that allows you to read files from a hard drive that's formatted in Linux, which is what this My Cloud device reads and writes in. You must be very careful not to write to the hard drive; only read the files! They are a pain to find and there are no file extensions. They encode the names with scrambled letters and numbers and decode them within the device. You can go by the file sizes to determine which are videos, but picture files are another matter. I renamed each file with the .mp4 extension on my target drive and then watched the beginning of each one to figure out what movie it was. Then I renamed the file to that movie. There's no other way that I could find on the Internets as to how to determine your movie files.
Once retrieved, you can put your My Cloud Home back together. Fire it up. Factory reset it. And now, create a new login to it with your WD profile. I back loaded all the movie files onto the device as if it was a brand new one (which it kind of is). Now, it's possible to catalog all your movies again (as if this wasn't enough of a pain already). The way I did it before was to generate a hyperlink for each movie file and then add that to an online bulletin board, listing genres and 'cards' under the genre columns that pertain to the type of film it is, then listing each and every movie and setting the text for the movie title with each respective hyperlink. Then. . . I discovered what PLEX is and that changed my life.
The problem with using PLEX with the WD My Cloud Home is that it can't organize your movies nicely. All you get is one library. ONE. It's not the fault of PLEX. It's the WD My Cloud Home app. It sucks. Be that as it may, at present, I'm back up and running after all that. And, I have a fall-back profile registered on the device just in case it somehow loses my login again! (Lesson Learned). But, I'm also backing everything up onto an external 5TB Seagate I got from the big box store.
In the future, I plan on making my own NAS. I'm actually thinking that I could use the My Cloud as a "slave" NAS to the new "master" NAS that I am planning to make. You can use an old computer and load it with free software called TruNAS. Follow the YouTubes on this. But, I'm done with EVER buying a WD NAS again. Too much work for too little benefit. You can't even access your files from it within your OWN HOME NETWORK, without the Internet. It's just lame.
Top reviews from other countries
Además con el tiempo descubrí buenas funciones como Plex o la opción de transferir todas tus fotos de Google Photos, Facebook o Instagram.
Si tú propósito es almacenar fotos y streaming de vídeo por Plex es más que perfecto por el precio.
I can store my personal music album on WD Cloud and enjoying it without monthly subscription.
Y no ocupa nada de espacio en mi caso lo tengo en una repisa cerca del modem
Si cable eternet que incluye no es tan largo es como de 80 cm
Reviewed in Mexico on April 24, 2024
Y no ocupa nada de espacio en mi caso lo tengo en una repisa cerca del modem
Si cable eternet que incluye no es tan largo es como de 80 cm